Customer Ratings & Reviews
- Model:
- UN55AU8000FXZA
- |
- SKU:
- 6452996
Customer reviews
Rating 4.6 out of 5 stars with 1992 reviews
(1,992 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
LOVE SAMSUNG!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE our Samsung TV's! Had to replace bc ours was taken out by lightning. Bought the same one.
I would recommend this to a friendRated 5 out of 5 stars
BEST TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung knows quality. Great tv. I’m thankful I got it
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Samsung Review Flat Screen 55”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Ease of use. Great sound.Buy it now!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Very nice television
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV. clear pictures and easy to use.I would buy again.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has great sound and sharp ,clear picture. It's the perfect size for my living room. Easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably easy setup, light weight easy for my wife and I to move. Excellent picture, easy operation
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture, only drawback is the funky remote that comes with it. other than that it is a great buy.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Beautiful Picture!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW! Picture is great. Fast and easy to set up. Very thin and lite weight made it east to mount.
I would recommend this to a friend Rated 5 out of 5 stars
Smarter than the average smart tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m an 85 yo lady who’s had to become a techie. My Sharp Roku that I’d come to love quit due to internet problems so I read reviews on tvs online and this tv was highly recommended. Within 10 minutes after tech installed it and left, I lost internet and finally figured out how to get it back on my own since tech hadn’t gone over that detail with me. There were also other things on the remote I was told not to worry about which, again, I’ve learned come in handy. I almost swapped it for a new Roku - until I saw the price difference! So I decided I could learn most of the features, I have and still am. I was told during initial installation I could no longer use my Magnavox Blu-ray DVD player - but again I researched and hooked it up yesterday. My sound still varies, even with my sound bar, but I’ve researched how to adjust it and I’ve decided the sound level must have to do with the channel and movie playing - unless someone tells me otherwise. I’m glad I got the Total Tech service because it has already proved worth the $ and they really care about their customers. All in all, I like my new Samsung 8000 Tizen tv!
I would recommend this to a friendRated 4 out of 5 stars
Great addition, easy to setup and hang
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this for our second, overflow dining room. Hung it up on a wall and all is GREAT!! Comes on fast, nice apps, features and expect it to represent the brand name quite well :)
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Last chance Samsung TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this tv to replace another 8000 series Samsung that recently stopped working after only a few years of use. We suspect it was the One Connect box that went bad on it, but haven’t confirmed that yet. This newer tv does not have the One Connect so hopefully it will last longer than the previous model. Time will tell. The price was reasonable. If it happens again, we are done with Samsung TV’s!
I would recommend this to a friendBrand response from Samsung
Posted .Hi Cpawliko,
Thank you for your review of the AU8000 TV and for sharing your experience with your previous Samsung TV. We appreciate your patience and are happy to have you in the Samsung family.
Please know we are here for you if you have any issues or need help with settings. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent picture quality - very crisp!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for about 9 months now and absolutely love it. The picture quality is crisp and the built in Smart TV software is good. The new Samsung remote and great. I was able to pair my receiver with easy and the buttons feel just right even in the dark (and also easy to remember). It would be nice to have at least one additional HDMI port but I knew that going in.
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Rated 5 out of 5 stars
Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent colors and sharpness! Love the smart TV options. And really love the Samsung TV app!!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Samsung 55"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really pleased with this TV. The price was right. Clear picture and good color.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, very user friendly. Good sound. Overall you can’t go wrong with a Samsung tv.
I would recommend this to a friend Rated 5 out of 5 stars
Great tv for the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt realize what release this was until after i bought it. Returned because it didn't have a feature i was looking for.
I would recommend this to a friend- Pros mentioned:Tv quality
Rated 3 out of 5 stars
Want be back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv is good. I like it. The Best Buy rules on helping people load a purchase is terrible. Liability or not. Not a good practice!
I would recommend this to a friendBrand response from Samsung
Posted .Hi FrancesH,
Thank you for sharing your purchase experience with us on the AU8000 TV at Best Buy. I recommend reaching out to your local Best Buy to provide them with feedback as well.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Love the picture and it was easy to set up. Perfect size for my studio apartment!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Wonderful picture!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to setup, beautiful picture too. I love all Samsung products, the only TV brand I will ever buy.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture to the TV. Geat price during the Black Friday sale
I would recommend this to a friend












