Customer Ratings & Reviews
- Model:
- UN55AU8000FXZA
- |
- SKU:
- 6452996
Customer reviews
Rating 4.6 out of 5 stars with 1992 reviews
(1,992 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
E
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv I love it great product I highly recommend it
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this TV for a little over a month now and am really enjoying it. My previous TV was older and I had to use a firestick to stream. I love the remote. It is easy to use and also controls my soundbar and cable box so only one remote is needed. The picture is crisp and clear and the price was so affordable!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Flat screen TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a great picture, very sharp colors. Enjoying this everyday.
I would recommend this to a friend Rated 5 out of 5 stars
Clear picture
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity is amazing. Samsungs video quality is exceptional all around.
I would recommend this to a friend- Pros mentioned:Tv qualityCons mentioned:Remote control
Rated 3 out of 5 stars
Remote is frustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is good quality but the remote you get with the tv is terrible. You have to spend more money to buy a remote for Samsung tv. The remote is frustrating. Not handy. I would like to say the customer service at Best Buy is frustrating. I will think about it before I buy anything at Best Buy.
I would recommend this to a friendBrand response from Samsung
Posted .Hi CaroleM,
We appreciate your feedback on the AU8000 TV remote. Please know your feedback is important to us and will be shared with our internal product teams.
To learn the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the AU8000 under Crystal UHD TVs > A Model Lineup.
I hope this helps! If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 55 class series 8000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve have my first Samsung tv now for 15 years it’s still has a great clear picture, so I am a fan, I bought the 55 class 8000 series tv because it supports spectrum streaming so I don’t have to a have cable box and pay a rental fee. I love the interface with Samsung it’s so easy. Would recommend this tv.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Happy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and great price. Very happy with purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV the service was awesome and the installation was very smooth know problems
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
New tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. Great picture,sound. Easy set up. Fantastic choice.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv the color and so e are really what we were looking for
I would recommend this to a friend - Pros mentioned:Color, Ease of use
Rated 5 out of 5 stars
Great Flatscreen!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great over all. Easy to navigate. Color is amazing!!
I would recommend this to a friend Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Despite a long line, we were in and out of store in a very short time.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome 55 inc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this TV to replace my 50 inch 2018 model Samsung in my bedroom,, Love all the updated features that I can do with this tv... Picture is almost as nice as the movie theater.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect Size for My Bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size of 55" is perfect for my bedroom!!! Image is great, colors are fantastic and the menu allows you to do many things. The apps feature allows you to download all the popular streaming brands of today. You may listen to music through Spotify. And its remote control and use is very friendly. Great purchase for the money.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Samsung TV 55
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and price for your money!!!!!! Love it!!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is easy to set up and great quality, overall satisfied.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great tv & was easy to set up. It was the perfect size for the space.
I would recommend this to a friend Rated 3 out of 5 stars
H
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obscenities, discriminatory language, or other language not suitable for a public forum Advertisements, “spam” content, or references to other products, offers, or websites Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed.
I would recommend this to a friendBrand response from Samsung
Posted .Hi KelvinM,
Please let us know if there is anything we can do to help you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Excellent Samsung TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an Excellent TV, I would definitely recommend it to anyone. (I love the Control Remote).
I would recommend this to a friendRated 4 out of 5 stars
Happy with our tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy our new tv. I'm not too thrilled about the sound and the white spots on the corners but it's still a good tv.
I would recommend this to a friend












