Customer Ratings & Reviews
- Model:
- UN55AU8000FXZA
- SKU:
- 6452996
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great tv for the price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. Terrific buy at a fair cost. Very nice picture and the sound is quite good as well. I still added a sound bar for added audio crispness and for some bass. The only reason why I gave this 4 instead of 5 stars is because for some odd reason HDMI 1 does not work. My cable guy tried everything and nothing. However, luckily this model has 2 other HDMI ports which is enough for my current needs.
I would recommend this to a friend H
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obscenities, discriminatory language, or other language not suitable for a public forum Advertisements, “spam” content, or references to other products, offers, or websites Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed.
I would recommend this to a friendBrand response from Samsung
Posted .Hi KelvinM,
Please let us know if there is anything we can do to help you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Ease of use, Picture quality
tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv great picture easy to set up and easy to use all the apps
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 55 inch after returning two 7000 series tv's. This tv is superior. Crisper picture quality. OK sound, let's face it all these tv's speakers are not great. The remote is a huge upgrade over the 7000 series. The other two tv's had a white wash look to them which I hated. This tv is looking exactly the way a tv should look like at this price point.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television beautiful picture and a great price
I would recommend this to a friend Excellent Samsung TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an Excellent TV, I would definitely recommend it to anyone. (I love the Control Remote).
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Thin and light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, sound and state of the art design. Easy set up
I would recommend this to a friend Happy with our tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy our new tv. I'm not too thrilled about the sound and the white spots on the corners but it's still a good tv.
I would recommend this to a friendAnother Samsung!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my daughter in her new apartment. Fit perfectly. Glad to stay with Samsung.
I would recommend this to a friend- Pros mentioned:Picture quality
My new TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great! I love it! our sales clerk was very helpful In choosing the TV and items needed to install. The Geek Squad guy (Christopher Kowalski) who delivered the TV and set everything up was very helpful. He said I would have a refund for a cord that I bought that wasn't needed. I'm not sure if I got that credit.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung TV. The picture is great. I had a Sony that was 6 years old and the picture and sound was not good. The picture was very dark and not clear. Samsung is known for the best TV’s. I went for the slighty entree one in this category. I don’t game. So I didn’t need top of the line. This is perfect for me.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Samsung for NFL 2021
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV for price! Good quality, loaded with apps and easy to setup!
I would recommend this to a friend Great tv!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my father in law to replace his old vizio 50 inch tv. He loves it!
I would recommend this to a friend- Cons mentioned:Volume
Wrong tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume on this tv not very good. Know what I know now I would gotten something different.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SheliaaC,
Thank you for sharing your experience with low volume. There are several volume features you can adjust that may help resolve your issue.
1.Aut o Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume = On.
2. Adaptive Sound automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound.
3. Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode.
Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality, Price
Great picture quality, nice price bbfb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, nice price. Best bang for buck purchase
I would recommend this to a friend One Year Review
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent display quality. Adjust brightness according to ambient lighting.
I would recommend this to a friend- Pros mentioned:Picture quality
Nothing but the Best! Samsung!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a beautiful picture and simple setup! I really like it!!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 55" 4K
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace one that had been damaged at a tradeshow during shipping from previous show. Needed to have same specs as it was being used as a monitor for Apple. Best buy associate was extremely knowledgeable and helpful is determining which 55in Samsung was comparable to the one I was replacing. Saved the day!
I would recommend this to a friend - Pros mentioned:Ease of use
Another Samsung at home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation by Geek Squad was excellent and the Samsung Class Smart 8000 TV is a great TV. We are very pleased and it was wall mounted in our den and looks good as well. We have another Samsung Smart TV in one of our bedrooms and have been happy with it and that is why we chose to purchase another, no disappointment here! Easy to operate.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Value TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this TV might not be the best for gaming and sports, for a casual viewer, it beats spending the extra hundreds of dollars for higher refresh rates. I have not noticed any ghost trails at all, even with the "slower" refresh rate. The contrast is good and is very clear even in our well-lit bedroom.
I would recommend this to a friend
