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Customer Ratings & Reviews

Your price for this item is $195.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1992 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,992 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Samsung 55 Class 8000 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture and easy to navigate with streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEDROOM VIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TV IS THE BRIGHT STAR IN OUR BEDROOM WE ARE LOVING IT

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just the right solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom. It came in just under budget and was a serious upgrade from her previous TV. In this case, a good rating comes not from the latest and greatest tech and all the bells and whistles of the newest included services, but from ease of use and the satisfaction of the user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for our room remodel. Customer service was 1st rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our Samsung TV. This our 3rd one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this tv since April, it's now mid August. The tv itself has nice picture and decent sound (we usually keep it between 10-20%). It was a good upgrade from our last "4k" tv. We use it for streaming, no gaming. connects to DeX easily too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV i have brought, arrived on time and friendly techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. I use it for streaming and games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect in size, appearance and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55”Class 8000 Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv for my bedroom to replace my older Samsung 60”. The size is great, picture quality is clear and bright, and sound is good. I would definitely recommend this tv for purchase. Great price for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Smart tv is the way to go!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great color, great price! Can't go wrong! The only thing I'd change is the the processing speed. Smart hub took a tad longer to open than I'd like. Great tv for someone looking to watch tv via live stream (Hulu, Netflix, Disney Plus, etc.).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The convenice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv Samsung 55 its nice it have many options

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our Destin Condo TV with Samsung, we have several rental properties which we had other brand TV’s that just wasn’t as good as Samsung trying to replace them all. This tv has great picture, good sound but just took little longer to setup. We love Samsung TV’s!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Samsung 8000 series 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was quite remarkable. Set up was very easy and the software pretty much completed itself. The TV has behaved very well. It has many apps that seem to work well. Color has been excellent and my sound bar has worked flawlessly, was largely installed by the opening software.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect! Highly recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Easy to set up! Beautiful, super clear, vibrant picture! I love the different picture settings, from dynamic to film maker. Overall, great value for the price! I recommend the Samsung sound bar with it. Exceptional sound!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought used at my local Best Buy Outlet, it said there was some cosmetic wear, but I have yet to find anything. We got it at a great price of $275 after tax. Every works perfect as described and we hope it to last a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Reasonably priced average performance with a flaw.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is used in master bedroom so picture and audio is not as critical to me as it is in my living and family rooms. That said, the picture quality is a very good and the audio like most flat panels could be charitably considered acceptable. For the price I’m satisfied. Since I now own four Samsung TVs I have no qualms about the minimalistic remote. The only real con to this TV is a slight tapping sound that the set exhibits when powered down that is somewhat obvious in a quiet bedroom. This sound, which is similar to a water drip, continues for hours after the set has been powered down. It will discontinue after I unplug from the wall outlet which is behind the TV wall mount, not an ideal solution. My thought is a poorly designed low voltage power supply. Luckily my aged ears can ignore it, but a younger person might not want this TV in a quiet environment.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JimBo,

      We appreciate you sharing your feedback and experience with the AU8000 Crystal UHD TV. Please know, Samsung TVs use a combination of metal and plastic material. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard. Additionally, certain components within the TV may cause these temporary noises once powered off. This does not indicate a product malfunction. The TV is safe to use.
      If there is anything we can do to improve your product experience, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
      3) Manuals & Software
      4) Warranty Info
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Tvbestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave interferes w local stations. Says Roku overheating off and on

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and good sound quality. This is the fifth Samsung flat screen tv I have in my home. It replaces the 12 year 51 inch old LG that recently failed. I am very pleased with the product and the helpful advice of the Vero Beach store sales person.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55" UHD TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung Smart TV. The picture quality is excellent. It took me a short time to get used to the new remote control which is quite different from my old Samsung remote. Overall, I am very happy with my purchase.

    I would recommend this to a friend