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Customer Ratings & Reviews

Your price for this item is $195.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1992 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,992 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture. Love the Samsung tv products. This is the fifth tv I’ve bought from Best Buy this month. The Q series is great but the pled is unbelievable picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product from the best smart tv brand on the market. Picture clarity, sound, and streaming integration is top notch. Highly recommend Samsung Smart TVs as a great addition to your home !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cost effective smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate controls. Picture quality great. Sound quality great, but full disclosure: I purchased this as a replacement TV, and I am using my original soundbar with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE IT LOVE IT LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a big fan of Samsung TV's, and my new 55 inc Class 8000 does not disappoint. Crystal clear picture, with all the smart TV features.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Samsung 55” Class 8000 Series 4K must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Definitely a value steal. I recommend that if you on a budget and would like to have a smart tv that has all the great features, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal Clear Intelligent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite the picture and "intelligent" tv. Almost programs itself. Looks great on the wall with a "matching" tv stand. Crystal clear picture and good sound with an added sound bar. Would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture qquality is awesome. Love the Smart Hubb/App features. Recognizes my Roku device so i can stream apps not available directly on the TV. The remote is awesome too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new TV. We’ve had Samsung TVs for years and they’re all consistent, great picture quality and reliability; lasting many years. It’s a Samsung TV, enough said.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Almost 100%Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its a great TV for the price. The sound at first was a little disappointing but my hearing is growing accustom to it and I realize that's the purpose of a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good picture for the price I usually buy top of the line Samsung but this is just an extra one for my office and the picture is really good

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    To smart Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 55 in. smart TV is smarter than my last 50 in. Samsung TV I purchased two years ago. This Samsung TV is so smart it won't work with my five year old surround system. But it's a great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Freezes up a lot.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, functions are great, my only complaint is that it freezes up often. At LEAST once a day I have to unplug it to restart it. Everything freezes completely up. When I try to use the remote to power it down I can see the remote recover light blinking like it’s receiving the signal, but I get no love from the tv. Eventually, I have to stand up, unplug it for a bout twenty seconds, and wait for it to re boot. Not sure that I could duplicate the issue on the store so I figure I’m just kinda stuck with it now.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Brandon,

      I'm sorry that your AU8000 TV is having issues with freezing and not responding to your remote. I have a few recommendations for you to try.

      First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.

      Next, try resetting your TV's Smart Hub. Go to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub.

      If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SAMSUNG 55"TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This samsung is great couple of hicups because i don't know anything about this new tv. the derection are real hard to unstand. other than that it is good.......

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3 year young TV screen was accidentally damaged requiring an unexpected purchase. The price at Best Buy was less now than 3 years ago, and has enhanced features and better quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First "Big" TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! First "large" screen YV I have ever owned. The picture is just beautiful. Able to control with my cable remote. Have not even begun to explore the full functionality yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 55" TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Smart TV. I am very happy with. The picture is clear as is the sound. I went online to figure out how to use some of the features and was able to customize the apps I use the most.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the tv so far, I guess i have made the right choice as it has good quality great remote and great picture quality along with samsung free channel. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    An incredible purchase with fantastic tv from Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is amazing with great price. Best Buy staff were very helpful, professional and friendly. Free delivery was a real plus and fellow delivering was great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. Great picture quality and Samsung’s interface is very user friendly especially if you have your smart phone nearby.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bill C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Picture is very good. Sound is ok, but I have it outside so might have to get a sound bar. Very happy with it for the very short time I've h ad it.

    I would recommend this to a friend