Customer Ratings & Reviews

TV only last for 6 months and quit. BestBuy could only give a number to call Samsung for technical support. Just be aware before buying a Samsung tv there

I purchased this television in June and had issues with it from day one. The sound quality is so poor that I had to immediately purchase a sound bar. Then I noticed blurred out dark images while watching certain contents. I cannot watch my beloved old westerns because of this. I summoned the Geek Squad , The cable company ( Verizon ) , and Samsung tech support. This situation is still ongoing and I have doubts that it can be rectified.

The TV did not work well for even 3 months. Recently I started noticing a couple of horizontal lines across the screen. It is anybody's guess where it will go from now. It cost me $600 and did not last even 3 months. What a joke Best Buy! What a joke Samsung!

Delivered Sep 21st 2022 screen is now “broken/ damaged” on Dec 15th 2022. Not sure what to do. I am a total tech member but not sure if that will help. Look at the photo. I always buy Samsung but this one is for sure a dude.

I recently purchased the 55-inch Samsung TV and have been very pleased with my experience so far. The picture quality is outstanding—crisp, vibrant, and incredibly detailed. Whether I’m watching sports, movies, or streaming shows, the colors are rich and true to life. The 4K resolution really enhances the viewing experience, especially with HDR support, making darker scenes pop without losing clarity. The sound is surprisingly good for a flat-screen TV, though I did add a soundbar for a more immersive experience. The built-in Smart Hub is easy to navigate, and I had no trouble connecting to all my favorite streaming apps like Netflix, Hulu, and Disney+. Setup was quick and simple, and the remote control is sleek and intuitive. One small downside is the limited number of HDMI ports—it would be nice to have one or two more. However, this hasn’t been a major issue for me. Overall, I’m very happy with this TV and would definitely recommend it to anyone looking for a high-quality, reliable smart television at a fair price.

As someone who used to have a Roku TV, I miss the simplicity of it. I also miss several of the free apps I could watch on my Roku. This Samsung TV only has big brand Apps. My complaints aren't about the workability of the TV, but the software that runs it. I couldn't figure out how to get it to recognize my TV antenna, so I'm stuck streaming the big brand apps only. Once again, not a TV issue, but software. I like that I can turn on my TV from the app on my phone, but wish the app was easier to use. Other than turning the TV on, I find it practically useless. The TV itself works fine with a good, clear picture. I bought a separate soundbar, so cannot comment of the sound quality of the TV. I have buyer's remorse. I wish I had bought a TV that used Roku as the user interface.

We bought this 3 years back. No issues. Great Quality.you can easily download apps. Easy to adjust settings. Pair it with good speakers you got yourself a great TV setup.

I have been buying all my electronics from Best Buy for over 25 years, especially my TV's and Tablets, all of them Samsung. I think I have every Tablet they've made and I have my favorite now, the S7plus. But this review is for the Samsung Crystal UHD AU8000 55" Television I bought last week. It's replacing a Samsung 6 Series 43" Smart TV thats only about 5 years old and works great. But, there is No comparison between the two because of the quality of the picture, the ease of setting it up with all my other Samsung products, and the speed of the processor. I could have bought a Q Series and other higher end Samsung TVs, but why? This is so awesome and "Smart" this 65 year old man is thrilled with every feature. I could go on and on. I'll give another review in several months, but I don't expect my opinion to be any different. If you haven't tried a Samsung Crystal UHD AU8000 any size I believe you should try one. It won't break your bank account and is a breeze to operate. Yes I am a biased Samsung customer, but there are many great reasons why I am. I would decline buy again, but highly recommend it.

Hey screen-surfers, Just got the Samsung 55" Class 8000 Series LED 4K UHD Smart Tizen TV, and oh boy, I'm in screen heaven! First things first - the size. It's big enough to make a statement, but not so big that it takes over the room. Spot on for my Netflix marathons. The picture quality? Mind-blowing! Colors are vibrant, blacks are deep, and the 4K resolution? It's like being in the movie instead of watching it. The Smart Tizen platform is like the cherry on top. I've got all my streaming platforms in one place. The interface is a breeze to use, and it's got voice control too, which is a neat bonus. The setup was as easy as 1-2-3, and it connected to my WiFi without a hiccup. Plus, it's sleek and stylish, adding a modern touch to my living room. In short, this Samsung TV has totally amped up my viewing experience. If you're after a TV that combines size, quality, and smart features, this one's a total winner. Time for me to get back to my movie fest. Happy streaming, folks

Great television, no problems. All the streaming apps you need Satisfied with my purchase

I’m absolutely in love with this 55” TV. The picture quality is stunning – vibrant colors, deep blacks, and crystal-clear details. The sound is rich and immersive, perfect for watching movies and shows without needing external speakers. The interface is fast and easy to navigate, and streaming apps work flawlessly. Plus, its sleek, slim design adds a modern touch to my living room. This TV has exceeded all my expectations!

Wonderful TV with an amazing picture. Its very easy to navigate when using the smart tv functions. My only complaint (and this is a small one) the TV remote is so thin it is very easy to lose.

We love this tv. It supports the spectrum app and every other app we use. The picture is great. Set up was easy. It does have a couple of glitches though. We like to adjust the picture brightness but it defaults to Samsung tv channels when you pull up the menu. It's annoying that we can't continue to watch what we’re watching when we need to reset the brightness. Our other complaint is that it pairs with just one remote. On our last Samsung, my husband and I each had our own remote, which made things convenient. Now we're back to searching for the one remote that he usually misplaced. Fun. Samsung, if you're listening, sell tvs with two working remotes.

Love this TV! Great picture quality for price. Intuitive setup. Easy to use. We have 2. One in Family room & one in basement.

Great Tv. Pictures are clear and easy to use. Price isn’t bad for the quality you get

Tv has great color,its the right size for our room. The remote takes a little getting use to,not your typical remote.

Absolutely love this TV the picture quality is outstanding. My only complaint is the volume on the remote doesn’t always work without having to turn on and off. & no it’s not the batteries

The bright colors stand and makes anything look great when viewing. I purchased two of these for tv's in the house that need placing. You still can get quality tv without breaking the bank. The apps were easy to setup on screen. I would give it 4 and half stars. It is only because the remote needs more button and sometimes was intermittent interacting with tv.

The slim style, with the picture quality is more then I could ask for. Menu setup which allows you to still watch a show while scrolling through apps. Making it easier to navigate between streaming platforms. All while enjoying your show. Recommend to anyone and will further invest future products.

I needed. Tv for the bedroom and this fits the bill. Easy to manage, amazing picture quality and brightness. Currently looking at buying another but larger for our living room.