Customer Ratings & Reviews
- Model:
- UN55AU8000FXZA
- SKU:
- 6452996
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Nice TV for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always purchased Samsung TVs because they have been durable. I purchased this tv and the picture is crystal clear and the frame is lightweight.
I would recommend this to a friend - Cons mentioned:Volume
volume problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv, but there is an issue with volume. You can increase volume up to 100, but it still may not be loud enough to hear particular shows.
I would recommend this to a friend - Pros mentioned:Picture quality
David
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television replaces a smaller one in our great room. we are enjoying this tv because we can sit 20 feet away and still have a great experience.
I would recommend this to a friend - Pros mentioned:Picture quality
crystal uhd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for the bedroom. picture quality is also decent. could have better sound. but like i said it's perfect for the bedroom.
I would recommend this to a friend - Pros mentioned:Tv quality
Really great tv for decent price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice tv for a very decent price. Everything looks great and the smart tv utilities are really nice. Great upgrade
I would recommend this to a friend - Pros mentioned:Picture quality
NICE TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NICE TV, differculty to set programs, still not clear how to use my HMDI plugs, did on my old one. Good quality. {Pric good.
I would recommend this to a friend - Pros mentioned:Picture quality
Great purchase for the price!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear picture. Television was an upgrade from my previous LG television. Great quality and the size is perfect.
I would recommend this to a friend - Pros mentioned:Ease of use
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to breakdown and get a smart TV so I could dump that cable company. This TV was a good value for the money and an easy set up.
I would recommend this to a friend - Pros mentioned:Tv quality
Great quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We continue to make multiple purchases of this TV for our home and office because the quality is so great!
I would recommend this to a friend Speakers are terrible.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers are terrible.... so be prepared to add a sound-bar or external speakers. Image is ok not bad for the price point, the only thing good about this is 3 HDMIs connections.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Beretta,
Thank you for your feedback on the Samsung AU8000 regarding the picture quality and sound. Your input is important to us and will be shared with the internal product teams.
To help you better enjoy your TV, we recommend trying the following troubleshooting steps to enhance your picture quality and sound.
Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > Picture > Expert Settings and configure the image settings to your taste with additional functions.
Additionally, there are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode.
You can customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
I hope this helps you enjoy your experience.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality
Great TV for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great when vonnecting with a samsung phone. Looks great. Only issues I've had with samsung TVs is that it will sometimes randomly disconnect from wifi.
I would recommend this to a friend - Pros mentioned:Picture quality
GREAT TV FOR FOOTBALL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE HAD SANSUNG TV'S BEFORE, ALL HAVE BEEN GOOD. THIS ONE IS EXSELENT. GREAT PIC AND JUST RIGHT SIZE FOR MY BEDROOM
I would recommend this to a friend Not for the bedroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would rate this TV 5 stars except for the apparent manufacture's defect, mentioned in about a dozen other reviews- the TV makes a clicking noise. I can describe it as sounding like a dripping faucet every 2 seconds and the only way to stop it is to unplug the TV. I would imagine all of these TVs do it as this was my second try (I returned the first one). If you are not going to put this TV in your bedroom then it's probably perfectly fine and unnoticeable. I have 2 other similar Samsung TVs that I love but this particular model has this issue. I did call Samsung support but they have no attention to detail (they use their script) and offered to send a tech out from a company over an hour away in a week. I would be charged if they found nothing wrong. My guess is that they would say the TV is working as designed. I am taking this one back today. I hope this review helps future potential buyers. This TV is not for a bedroom.
I would recommend this to a friendBrand response from Samsung
Posted .Hi John071,
Thank you for your review of the Samsung AU8000 Crystal UHD TV and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Picture quality
Excellent family room TV.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good picture quality for the price and brand. It isn't top of the line 4K, but it does the job well on anything besides gaming.
I would recommend this to a friend - Pros mentioned:Picture quality
Highly recommended.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Geek squad set up both the hardware (minimal) and software optimization (considerable). Highly recommended.
I would recommend this to a friend - Pros mentioned:Picture quality
Happy with our purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this tv. The picture is fantastic. The set up was easy. The delivery staff were professional and prompt.
I would recommend this to a friend - Pros mentioned:Tv quality
55" tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv is great an update from what we had sound could be better {volume} so I ended up buying a sound bar
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great price, the quality and brightness are amazing no need a 1000 dollars tv if u only need to watch movies and shows and games
I would recommend this to a friend - Pros mentioned:Picture quality
Golfball13
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful TV. Clarity, definition and sound quality are excellent. More than satisfied with this purchase.
I would recommend this to a friend - Pros mentioned:Ease of use
Homeowner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of our best purchases ever. Very easy to set up and so many options now that we didn't have with our previous tv.
I would recommend this to a friend