Customer Ratings & Reviews
- Model:
- UN55AU8000FXZA
- SKU:
- 6452996
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samsung tv 50-55"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv itself is great. The picture is nice and clear. But I have the same issue with this one as I had with the last one I bought not too long ago. The volume does not change when adjusting it. It may happen a few minutes later but it is nerve racking. So now I have 2 Samsung tvs that do this. I will not get another Samsung again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CherylA,
Thank you for sharing your review of the 55" AU8000 Crystal UHD TV from Samsung. The details you have provided regarding the volume control of your new TV are important to us and will be shared with our product teams.
Please try the Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps making the remote more responsive.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
If you press any key on the remote, and the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking, please try the following steps to reset your remote:
1) Long press the RETURN key and ENTER key together for about 10 seconds if your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset.
2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow.
3) The ENTER key is the button in the center of your directional ring.
I hope this helps, should you need further assistance, please contact Samsung TV Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Picture quality
Luvit’
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture! Great on the wall placement! Slim & Trim!
I would recommend this to a friend - Pros mentioned:Picture quality
Picture is perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.UHD TV at a great price, Picture is perfect, we all love this.
I would recommend this to a friend - Pros mentioned:Price
Samsung tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price,I may buy a smaller model for my bedroom
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality for watching sports! Worth it!
I would recommend this to a friend - Pros mentioned:Picture quality
Really love samsung products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture love the quality fits my wall in my room perfectly
I would recommend this to a friend - Pros mentioned:Picture quality
This is the tv to buy if you need one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic tv - it rocks, great picture and great sound!
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it the view is fantastic and excellent i recommend this tv
I would recommend this to a friend - Pros mentioned:Picture quality
GREAT TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Samsung TV, I like it for my bedroom. Great picture
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv from Best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture quality and it is now on my wall!
I would recommend this to a friend - Pros mentioned:Ease of use
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good TV for the price. Very easy to use.
I would recommend this to a friend - Pros mentioned:Tv quality
Great TV perfect on bedroom wall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and Geek squad did great job mounting this in bedroom!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 55”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv, The picture is crystal clear good quality!
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was right, television works fine, great picture
I would recommend this to a friend - Pros mentioned:Tv quality
Very good quality amongst its competitors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I’ve been pleased with the quality of this television.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv awesome view Definitely recommend I get to of those
I would recommend this to a friend - Pros mentioned:Picture quality
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung products. Really enjoying my 55"TV.
I would recommend this to a friend - Pros mentioned:Price
New tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. The Right Price. All was good with delivery.
I would recommend this to a friend - Pros mentioned:Picture quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this television ! Going to buy the 43"
I would recommend this to a friend - Pros mentioned:Ease of use
New second tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product at a reasonable price. Easy to set up band program.
I would recommend this to a friend