Customer Ratings & Reviews
- Model:
- UN55AU8000FXZA
- SKU:
- 6452996
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, fair price! Don't even need a roku!
I would recommend this to a friend - Pros mentioned:Picture quality
55” Samsung LED TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp clear picture. Smart features easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding best picture I've ever seen in my life
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice tv great size and very good color sharp picture
I would recommend this to a friend - Pros mentioned:Picture quality
Great Buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size and picture is fantastic really crisp and clear.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and sound quality the Samsung applications are to access
I would recommend this to a friend Product Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works to expectations. It was easier to set up then I had anticipated
I would recommend this to a friend- Pros mentioned:Price
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the price. Not the sharpest picture when not watching in 4K
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung '' TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture, universal remote a little difficult.
I would recommend this to a friend Noisy when OFF
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after returning a Q60 model. No issues with the TV while watching, or even turned on at all. My issue with this TV is when it was turned OFF, same as my returned Q60. It made a popping, knocking, clicking sort of sound out of the lower left corner of the TV. No matter how long it was turned off, the noise persisted. It would only stop with the cord unplugged. The sound level is that of a ticking clock or a dripping water faucet...only noticed when the room is quite. Samsung said to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Runaway1050,
Thank you for purchasing the Samsung AU8000 Crystal UHD TV and for sharing your experience with a clicking noise from the TV when it is powered off. Please know, Samsung TVs use a combination of metal and plastic material. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard. Additionally, certain components within the TV may cause these temporary noises once powered off. This does not indicate a product malfunction. The TV is safe to use.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
- Pros mentioned:Picture quality
Great TV, Samsung device control, be aware.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased and Returned. The TV has a Beautiful Picture and Quality of device, but I BUT! Tizen OS and Samsung in general can be very deceiving. Reason is, the tv out of the box comes with preinstalled apps (as most do) but this TV in particular has HALF the memory space available bc of the pre-installed apps that You cannot delete! I spent 5 days talking to Samsung Support about this and after escalating my concerns the refused (couldn’t) delete the apps. So NO SAMSUNG, you cannot have CONTROL of my device. Please research into this, there’s much more to it, I went back and purchased an LG, and I’m much happier to be able to personalize my device. Thank you BestBuy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TexasCitizen,
Thank you for sharing your experience with the 55" AU8000. I’m sorry to hear that your out-of-box experience has initially fallen short of your expectations. Your details regarding App management are appreciated and will be shared with our internal teams.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
- Pros mentioned:Tv quality
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Never had a bad Samsung product. Would recommend.
I would recommend this to a friend Makes technology so much easier!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The newest technology is a pleasure! Our former Samsung was good but with all the remote connectivity, The Smart Tizen connects so smoothly and it easily paired it with the sound without anything else from us. We can not video chat with the grandkids without squinting on my samsung galaxy/
I would recommend this to a friend- Pros mentioned:Price
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello. This is an awesome television for the price.
I would recommend this to a friend - Cons mentioned:Remote control
Great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, remote works everything easily but it’s a little small
I would recommend this to a friend - Pros mentioned:Picture quality
Post
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought sound quality would be better. Pleased with picture quality.
I would recommend this to a friend Samsung 8000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I first purchased a Vizio and but when comparing it to the Samsung 8000 75" I had at home I was disappointed, so I returned it and paid extra for the Samsung 8000 series. Very good video. Not sure how good the TV audio is by itself since I also have a Samsung soundbar I use.
I would recommend this to a friend- Pros mentioned:Picture quality
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the price. The installers were great.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 8 Series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture good quality sound overall good quality picture and sound
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv great price, makes npise when off thougb slight thumping
I would recommend this to a friend