Customer Ratings & Reviews
- Model:
- UN55AU8000FXZA
- SKU:
- 6452996
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
Samsung 55" Class 8000 Series TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product. Extremely happy with the service at the store. From online order to having all set up at home was less than two hours.
I would recommend this to a friendPoor craftsmanship
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon unboxing I noticed the back plastic stuck out more on one side than the other. This is the reason for 4 stars. It could’ve been assembled better or the pieces could’ve fit easier.
I would recommend this to a friendSamsung 55" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY, VERY pleased with this TV. Should have used Best Buy to have it installed. Called DISH and got a ROYAL SCREWING ..... NEVER AGAIN. DISH SUCKS!!!!!!!!
I would recommend this to a friendGreat TV!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced one of my outdated Samsung TV’s with this one. Its great that the remote contols all of your devices that are plugged into the TV!
I would recommend this to a friend- Cons mentioned:Remote control
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like remote control, hard to see and use in dark room, otherwise tv is good for price
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi FOOSE,
Thank you for purchasing the 55" AU8000 Crystal UHD TV and for sharing your review. Your thoughts regarding the design of the remote are important to us and will be shared with our product teams. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung 55" UHD TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice brightness, I had to turn it down a bit. Good connections. It works with my old Samsung remote controls. I use it for my PC as monitor, without any problems.
I would recommend this to a friendGreat tv at a great Price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from my Samsung UN55NU6900. This Tv is much more responsive and the remote control is smaller and more sleek than the previous remote.
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Went without a hitch. Sales person was very knowledgeable & friendly. Gentleman who set up at house was very professional & easy to communicate with.
I would recommend this to a friendYou won't regret purchasing this item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this Television! I have nothing bad to say about my Samsung Crystal UHD. The clarity makes me feel like I'm in the room with whomever is on screen.
I would recommend this to a friend- Pros mentioned:Picture quality
Mixed Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture but grossly inadequate set up and installation instructions. No help in linking to external sound system.
I would recommend this to a friend Hard to beat Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New Samsung TV channels. Much faster streaming. Forward and back controls are lightning fast. Recommend soundbar for best audio and visual experience.
I would recommend this to a friendI love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an amazing open box purchase! The young lady who assisted me was more than helpful and made the buying experience enjoyable!
I would recommend this to a friend1st time online best buy buyers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the whole buying process was relatively easy, even for my wife and I and what really matters is that the tv works fine
I would recommend this to a friendgood tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product, missing a couple of cables that i think should be included. but i had extra. this is the 3rd Samsung i have had, good product
I would recommend this to a friendThe Bedt TV Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new Samsung TV is the best TV we have owned. It came with 1000 Free channels. The microphone is responsive Nd quick too.
I would recommend this to a friendCrap TV. Never buy a Tizen powered Samsung.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two years of use, this panel is dying. It’s unfortunate but honestly this tv was a piece of junk from the start and I will honestly never buy another Samsung tv.
No, I would not recommend this to a friendGood TV with ticking noise!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV but nothing exceptional! However, it makes an annoying ticking noise when it’s off. I bought it about a month ago and it still makes the noise but I hope that eventually will fade away.
I would recommend this to a friendHappy Customer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im a huge Samsung fan. Bought this one for bedroom. Busted my 75 inch moving. So will be buying a new 75 inch soon.
I would recommend this to a friendLove Samsung TVs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. I love Samsung. 2 LG TVs died on me already. I switched to Samsung and could not be happier. I have 3 Samsung TVs. I would recommend this TV.
I would recommend this to a friendOh Yeah!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first smart tv, yippee!! I purchased this to eliminate my cable box and got more than I bargained for with a great price, watching tv is fun again.
I would recommend this to a friend