Customer Ratings & Reviews
- Model:
- UN55AU8000FXZA
- SKU:
- 6452996
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A quick start setup manual would be helpful to review prior to doing actual setup for each connection type. Cable box wifi, and digital antenna.
I would recommend this to a friendDurham Best buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying the Samsung TV, and so pleased with the tech fellows who installed on the wall and gave a quick tutorial on use ok Smart features.
I would recommend this to a friendTV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People that delivered and set up tv were quick and professional. They helped us understand the tv and the operation. They were also on time!
I would recommend this to a friendGreat hi-rez TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright, clean, hi-rez screen... audio more than adequate for the task. Sale price is excellent, well worth the expense. Remote has voice control
I would recommend this to a friendTV installed inside wall.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adrian and Steven installed our new TV. They worked quickly and made sure everything was working for our needs. Excellent service!
I would recommend this to a friendSamsung Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great salesman! Great transaction, love the tv! Delivery guy.. hmmm not so much … 3 out of 4 I’ll take it❤️
I would recommend this to a friend55" Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and affordable! Good apps installed. Remote works great for voice commands. Easy to connect to WiFi and FiOS.
I would recommend this to a friendNew TV is perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Setup by Geek Squad made all the difference. We now have voice commands set up which are so easy to use.
I would recommend this to a friend- Pros mentioned:Picture quality
It's okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The user interface is not intuitive and has a learning curve. The picture and sound is good. 3/5. Buy it when you can get a deal.
I would recommend this to a friendBrand response from Samsung
Posted .Hi NOLAZac,
We appreciate you sharing your feedback regarding the navigation and user experience with your new AU8000 Crystal UHD TV.
To assist you in the learning the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the AU8000 under Crystal UHD TVs > A Model Lineup.
The full e-manual can also be found built in to the support menu on your TV for quick and easy access.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Works great on patio!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! Installed on my covered patio with no problems. Added an antenna for local channels. All set!
I would recommend this to a friendTv review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would get 5 stars but sometimes theres a dely between the actors mouths and the words so I have to turn the tv off and restart it.
I would recommend this to a friendAmazing quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best bang for your buck by a long shot! Super fast Tizen technology makes apps so easy to use!
I would recommend this to a friendSamsung 55" Class 8000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this TV from Best Buy. Free delivery too! Best Buy gave me the best price and Customer Service.
I would recommend this to a friendGood purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent purchase for the price. The picture is very clear and sound is great. It's a perfect fit for my lanai area.
I would recommend this to a friendVery happy with my Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this tv for two weeks, but so far I am very happy with it. Love the picture and the features.
I would recommend this to a friendUpgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A current owner of Samsung products this purchase was an TV upgrade. Once again, Samsung did not disappoint.
I would recommend this to a friendNice TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv and its works pretty well, i earlier bought samsung 7000 series but later found this on good deal. It has more features than 7000 series. I would recommend this.
I would recommend this to a friendSamsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great has so many things you can do and don’t need a firestick or chrome cast , has alot of apps , definitely recommend
I would recommend this to a friendGood serbice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase is everything I expected. Good price, good delivery. I will continue to make Best Buy my go to business to use when buying
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv we are using for my sins game room. Sorks well to watch regular tv as well as playing his Nintendo switch and the Wii
I would recommend this to a friend