Customer Ratings & Reviews
- Model:
- UN55AU8000FXZA
- SKU:
- 6452996
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like our TV. The picture is very clear, the smart system is easy to navigate. Very satisfied.
I would recommend this to a friendShe loves her new TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About this TV for my daughter as a Christmas gift and absolutely loves it. Has a lot of nice built-in apps.
I would recommend this to a friendRxcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Experience! Both my salesperson and installer were outstanding!! Highly recommend Best Buy.
I would recommend this to a friendGreat Techs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Techs came out and installed my TV and sound bar, just the way I wanted it. My only problem was, I had No Complaints.
I would recommend this to a friendGreat tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv however after a week screen began to bleed no problem with the exchange thank you
I would recommend this to a friend- Cons mentioned:Remote control
Remote incompatible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is to tiny and sucks and the the voice command on it is not compatible with Xfinity.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Noncurbside,
Thank you for reviewing the Samsung AU8000TV. Please know we are here to help.
To allow your remote to control Xfinity via Voice Command, please ensure you are utilizing Anynet through HDMI. Go to Settings> General< External Device Manager< Anynet+ (HDMI-CEC)< On.
Next, to change the current channel by saying channel names as voice commands, you must finish Service Provider Settings. Go to Settings> Broadcasting> Service Provider Settings.
If you continue to have issues, please call us so we can further troubleshoot these issues with you. Contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after 3 attempts, Best Buy/Geek Squad finally sent someone who was knowledgeable with installation and the visit was great.
I would recommend this to a friendElectrically advanced.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying the new tv, it has alot of new features. Salesperson was helpful in making up my mind on what to get.
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always like Samsung. Great value for the price. Very light and new software. Local channels for free has improved.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. Not disappointed. Would recommend for someone looking for an affordable TV.
I would recommend this to a friendLike it so much we bought a second . . .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding Samsung quality. We own two of these; bought this based upon satisfaction with first. Both from Best Buy.
I would recommend this to a friendTvrev
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great the only issue is the little legs that click into tv as I couldn’t hang it in my space they are hard to slide into and don’t stay put
I would recommend this to a friendLove the tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this tv except the sound adjustment it doesn’t go up or down one number it jumps like 3 numbers either way
I would recommend this to a friendGood Tv for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good TV but doesn’t include the ability (or a manual) to adjust the TV and sound for my situation & needs… Let’s hope that it lasts as long as the warranty?
I would recommend this to a friendBrand response from Samsung
Posted .Hi Bartman,
We greatly value the details you provided in your review regarding the ability to adjust the settings of your new AU8000 Crystal UHD TV. Your TV features Object Tracking Sound Lite which tracks the action with strategically placed dynamic speakers and Adaptive Sound which automatically adjusts audio to enhance everything from dialogue to music and sports.
You can select a sound mode that you prefer for a content type or your listening environment. Go to: Settings > Sound > Sound Mode
You can also customize sound with Expert Settings. Go to: Settings > Sound > Expert Settings
Additionally, there are image adjustments you can make to optimize your picture to suit your preferences. Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode
You can also go to: Settings > Picture > Expert Settings > Contrast Enhancer to manually fine tune your image.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung 55
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not an expert on televisions but the picture along with the sound quality is overall ok in my book. Is it worth the money? I would say no.
I would recommend this to a friendSamsung 55 - buy it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking TV. 4K is great - easy to use! This is our 2nd one and we installed a third one in our parents house!!
I would recommend this to a friendGreat Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV and the display is amazing. Only thing I do not like is that when turned off it constantly is making a noise (sounds like water dripping)
I would recommend this to a friendGeek squad to the rescue.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv till it failed. Geek squad jumped on asap and replaced it All works perfectly.
I would recommend this to a friendReview
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my outdoor patio area. Installation team from Geek Squad was very efficient and professional.
I would recommend this to a friendHappy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beyond happy with the tv. Works amazing and the picture quality is very nice. Love watching movies and our shows.
I would recommend this to a friend