Customer Ratings & Reviews
- Model:
- UN55AU8000FXZA
- SKU:
- 6452996
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
Happy with service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was great. The were knowledgeable and helpful. We are very happy with the service
I would recommend this to a friendJust The Right Size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is just the right size for our family room. It works great. The TV also works great with You Tube TV.
I would recommend this to a friendGreat TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just some kinor glitches in setup—nothing that couldnt be fogured out, just an annoyance! Otherwise, great TV!
I would recommend this to a friendTV department
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did an excellent job with their service very professional in that department I'm giving you a five stars.
I would recommend this to a friendReally enjoy it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new television. It is exactly what I was looking for in a television.
I would recommend this to a friendNot happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No input button so you have to jump through a bunch of hoops to change the input. Also randomly the screen just goes black and ive tried contacting samsung they wont help even with it under warranty and every time i replace with bestbuy the screen bleed is worse and worse and it still randomly has the screen go black.
No, I would not recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I are so happy we chose to purchase this tv as a replacement to our 57" that we had since 2007.
I would recommend this to a friendWhy?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Except for the 3rd HDMI input location. Not good Samsung. Bad spot if you mount this TV
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and efficient. Order placed online. Easy pickup and ready when I got there.
I would recommend this to a friendBad Sound Syatem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give 5* for its style- I like how it is flat (1 inch depth without stand). But I would give 3* for its weak sound system and ugly frame around the screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Aman!
Thank you for purchasing the 55" AU8000 Crystal UHD TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great extra tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for our needs. Screen is bright and crisp and the remote is easy to use.
I would recommend this to a friendAnother best Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung lives up to my expectations. High quality.an
I would recommend this to a friendWorth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv and works amazing, might come back later and get another one
I would recommend this to a friendMrs.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson and I went in and we were helped immediately. I am very happy with my purchase!
I would recommend this to a friendLoving our bedroom tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for our new home for our bedroom, great tv we actually bought 3 Samsung tv’s
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good tv for the money.........................................................
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to dislike. Love this product. Looking to purchase another one
I would recommend this to a friendGreat buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nicectelevision. I purchased two of them. I also purchased thevtotal tech. They delivered the tekevisions and installed them on my wall.
I would recommend this to a friendSamsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool and super quick! Will definitely purchase from Best Buy again!
I would recommend this to a friendtv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok great tv so far have to see how things go after using a few weeks
I would recommend this to a friend