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Customer Ratings & Reviews

Your price for this item is $195.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1992 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,992 reviews
  • Rated 5 out of 5 stars

    Satisfied Customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Television was a gift for my son . I'm totally satisfied with the purchase. He loves loves it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, love that I can get all my apps without having a separate receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this TV!! It has great resolution and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Beginner tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Beginner tv with all the features I needed. Good for small apartments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, except for not liking the remote… sound quality is questionable…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv that my girlfriend broke. my best friend my lovely tv, oh how I miss you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for. We love this TV and it’s perfect for our living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is excellent, fits perfect for my location, Great Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great packaging. Good clarity. I have the TU8000 but this newer version is amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Light bleeding too hard to ignore

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the TV because there was weird edge light bleeding in the bottom right corner. During dark scenes it is very noticeable. Looked it up and found out that it's a common problem with edge lit tvs. It was too hard to ignore it, so we decided to return the tv instead of going through the trouble of exchanging and possibly getting another TV with light bleed problem. I liked the Samsung TV software though!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ashley,

      Thank you for your review of the Samsung AU8000 Crystal UHD TV and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      We hope to regain you as a customer in the future.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    For mom in law.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother in law. She had issues with prior tv and this resolved her concerns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate Bobby was very helpful he explained the TV features to us took his time and did not pressure us into making a purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money, awesome customer service at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked everything about my experience nothing went wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, expertly installed by the Total tech staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good with the exception of the loud sound when it's turned and the loud voice when channels are changed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing to watch movies!! loved it. The screen is so realistic feels like watching 3D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great purchase ! Thinking maybe getting another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but not the best. The remote still needs battery compared to the bigger one whose remote works on solar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST TV EVER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsumg is the BEST TV ever placed on the market, I will always be a Samsung TV owner!

    I would recommend this to a friend