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Customer Ratings & Reviews

Your price for this item is $195.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1992 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,992 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and the quality is just amazing. I use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV. No disappointment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I thought. No disappointment. Did my research.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided it was to small and wanted a bigger one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I hated the remote at first, but came to love the simplicity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleak. It fits nice in my cut out above our fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung 55' tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase would recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv for bedroom wall. Good picture.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a smart TV and found this Samsung on sale for $499. Great find

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Hook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad tv for the price!! Could have a brighter screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good budget TV that works very well and has good features

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    55 inch tv samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Color was enhanced by Geek squad. I need one more tv.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greek,

      Thanks for taking a moment to review Samsung’s AU8000 TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Technical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To many bells and whistles. Hard to hook up Cable. And use the cable remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV but it was too small so we returned for the same in 65”

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Said it was Best buy inspected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had lines and streaks teal in color from top to bottom then even though I bought the warranty they had none of the same TV or even a step up from it and they gave no discounts for the one I ended up spending 275.00 more for. What is the point in the warranty if they aren't going to work with you

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SkyeH,

      I'm sorry that you did not have a great experience with the AU8000 TV. Please know your feedback will be shared with our internal teams. I also recommend providing feedback to your local Best Buy regarding the return process.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Okay Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent but not great. Needed to replace a tv my daughter broke

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for 55 inch TV. Also it had excellent reception on streaming channels.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Samsung Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung it’s a good Tv but the volume not so good Need to use a sound bar.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jerry,

      Thank you for purchasing the Samsung AU8000 TV and for your review. Your feedback regarding low volume is important to us and will be shared with our product teams. One possible cause for the low volume is the source. Some sources have their own volume control which might be set too low.

      Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.

      We recommend you try a Sound Test under Support > Self Diagnosis > Start Sound Test.
      Another way to check the source volume is to test an internal streaming source like Netflix or YouTube to compare.

      You may also want to select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode

      I hope this helps improve your audio experience. Should you need further assistance or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
      3) Manuals & Software
      4) Warranty Info
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV.I upgraded with a new surround sound and had it mounted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung UHD Success

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick order and pick-up, with courteous service. TV works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great free access to several movie streamers

    I would recommend this to a friend