Customer Ratings & Reviews
- Model:
- UN55AU8000FXZA
- |
- SKU:
- 6452996
Customer reviews
Rating 4.6 out of 5 stars with 1992 reviews
(1,992 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tv qualityCons mentioned:Volume
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV quality is great. Volume could be a little louder though.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture with easy set up. All the apps work great.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Happy with purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, sturdy legs on unit, and what a great picture!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Picture and Easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great picture and was easy to set up! Recommend this TV
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good mid-grade TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to buy some of the cheaper versions and find the decided to put a little more money into it and buy a Samsung. Great investment and I feel like it was worth the $500. The only problem with it is the number of apps available at this time. One of the main reasons I bought it though was to have the spectrum app. A great TV for someone that just doesn't have the money for one of the big ones.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and very easy menu board to setup!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
CRYSTAL TV UHD
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had my Samsung 55'' TV for a little over a year now and it works & sounds great. Currently in my living room and was able to mount it to the wall without a problem! Will definitely keep the Samsung TV brand around in my household
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
A pleasant surprise
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv because I needed something quick. I wasn’t expecting much as I realize it’s a lower tiered Samsung 4K tv, but I was blown away by the picture performance after I hooked it up. I was considering a higher end Samsung but didn’t want to break the bank so I thought the au8000 for the price would be a decent alternative. I have had numerous Samsung tv’s throughout the years including a few 7 series tv’s. This tv by far has the best picture. I actually think it has a better picture than my high end Vizio tv. The setup was easy and The built in apps to me are better than what other tv brands offer. The fact that I can get my directv stream app directly on the tv without having to use a Roku or firestick is a major plus. If you are in the market for a new tv I recommend the 8000 series. You won’t be disappointed.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Easy to use with other hardware.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, picture quality, ease of use for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TVs are very good and won't break the bank I have own one now for about 10 years still have the same pitcher quality as the day of purchase
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Rated 4 out of 5 stars
Good Price Value, Nice picture, Good featured
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a previous Samsung 48 inch TV that unfortunately started showing signs of wear so I went through many different reviews to see if I could find a good replacement for a good price. This TV is definitely yet. The screen is bigger than my previous one. Picture is clear. And the amount of content that comes with a smart TV is incredible. There are so many built in free channels and great way of accessing your content from other pay sources. I use this with my Apple TV 4K and usually get a great picture. I am somewhat disappointed in the availability of changing colors to a full spectrum. At first my picture was coming in a bit too Reddish, but I made several adjustments and I think I finally found a good picture quality that satisfies my taste. You may need to research and keep working with the colors to make it suitable. Otherwise for the price, less than $500 on sale, it was an amazing deal and a fun purchase.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eas easy to set up nice pocture too and formthe price good investment
I would recommend this to a friend - Pros mentioned:Ease of use, Tv quality
Rated 4 out of 5 stars
Samsung UHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is in good quality. Very thin and light. Easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great purchase very realistic looking!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung is definitely very nice. I think it’s better than the tcl 55’ 6 series I purchased first. Watching tv looks so realistic. So far everything is great. I opted for this tv since my tcl had hdmi port crashing two days after purchase. This may be cheaper but it certainly performs better and looks amazing. No issues so far. Hope it last me a long time.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
nice color & picture
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice color & picture, I had geek squad install it on the wall on an adjustable mount then I can tweak it so no reflections are noticeable. It does put off some heat. My 1st large screen set, my previous was a 35'' CRT style from 1999. Geek squad took the old set for free
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV ever for a medium size bedroom. I love the quality on it. Im a Samsung fan and I just recently purchased on another Samsung TV for the living room. Overall I've had a good experience owning Samsung TVs.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very Satisfied with the Television.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was one of the best purchases I made. Outstanding result for the price paid. The support is fantastic as well.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 55" 1st Smart TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first smart TV and I absolutely love it, a great addition to my living room, the screen size is perfect. Because of the size of my space I did not purchase a sound bar, and I am satisfied with the sound. All in all I am very pleased.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Software
Rated 3 out of 5 stars
Fine replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound are pretty good for the price point. Nothing outstanding, but definitely good enough for my needs. Software is worse than my old Samsung tv from 5-6 years ago. Slower, with a lot more input lag. Annoying when it happens, but not so much to make it unusable.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JusSn,
Thank you for your feedback on the Samsung AU8000 TV's picture, sound, and software. Please know your feedback is important to us.
To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor












