Customer Ratings & Reviews
- Model:
- UN55AU8000FXZA
- SKU:
- 6452996
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 55" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its affordability. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control and report issues with the volume level and software responsiveness. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good TV s for a small front room. Haven't explored all the features on the TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV.... This is my 3rd Samsung. Picture is absolutely great and astonishing
I would recommend this to a friend - Pros mentioned:Picture quality
I TRUST SAMSUNG TV'S
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for my mother and father's room works great brightness darkness color.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price, very easy to set up no issues.
I would recommend this to a friend - Pros mentioned:Picture quality
Love my new TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new 65 “ Samsung TV with the apps. The picture is clear.
I would recommend this to a friend - Pros mentioned:Picture quality
Good tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Picture is very good and a reasonable price.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this TV. It was easy to set up and has a great picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Happy with the purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an affordable yet great TV! Good picture quality and sound.
I would recommend this to a friend - Pros mentioned:Ease of use
Great picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it -- better than the last TV I had. And easy to mount.
I would recommend this to a friend - Pros mentioned:Picture quality
A good buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Good picture and color. Many nice features.
I would recommend this to a friend - Pros mentioned:Picture quality
Quality TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV if on sale. 55 inch is good enough for a bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is beautiful, however the sound is horrendous. Sounds like they are kids talking through tin cans. And you can’t adjust the bass/treble etc. on this model. Do not buy!
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Great TV Great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good size. easy to operate Samsung has good products
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV I loved it Picture quality is good I loved it
I would recommend this to a friend samsung 55" class 8000 series LED tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we are happy with the tv except for one thing. we are not able to hook up our DVD player to our new tv. we'd like someone to help us. we paid for Geek squad to come and hook up the tv after it was out of the box. we paid $160.00. Can they come. back?
I would recommend this to a friendBrand response from Samsung
Posted .Hi Davidweyandt,
I am glad to hear you are enjoying the experience with your new Samsung TV and would be happy to assist with the setup of external devices. Please know, the AU8000 features 3 HDMI ports for connecting to external devices. DVD players commonly use a composite (yellow, white, red) connection, which is not supported by this TV.
Should you wish to use a DVD player with this TV, you may need to upgrade to a Blu-ray device, or a DVD player model supporting HDMI. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Picture quality
The ticking!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this television a few months ago and while we are happy with the picture quality, sound, and features, the ticking sound eminating from the back is unbearable. We thought we had water dripping down our walls, but low and behold it's the TV. Frustrating. Based on everything we've read, there is no fix, so we're stuck. Don't make the same mistake. Spend your money on a different model or brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bummer,
We appreciate you sharing your experience and feedback regarding the Samsung AU8000 Crystal UHD TV. Your thoughts and concerns will be shared with our product teams.
Please know, Samsung TVs use a combination of metal and plastic material. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard. Additionally, certain components within the TV may cause these temporary noises once powered off. This does not indicate a product malfunction. The TV is safe to use.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Very Bad Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Very bad... Stopped working within two years. Not recommending this product
No, I would not recommend this to a friendGood Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box item and was very satisfied with the product and packaging.
I would recommend this to a friendCan’t watch YouTube TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a 65” of the same model that we loved. We decided to buy the same model in a 55” for the other family room. Unfortunately, this one has not been so great. For some reason it is incompatible with the YouTube app. Constantly freezing and buffering. Our older 65” has no issue, so we know it’s not the app or the internet connection causing the problem. Looking into a different brand since we are unable to watch tv on the Samsung we have…
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Adam,
Thank you for purchasing the 55" AU8000 Crystal UHD TV and for sharing your review.
Your experience with the YouTube TV app has been shared with our product teams. Please make sure that Auto Update is turned on so that your apps can stay current with the latest updates and patches. Navigate to the Settings within the App Store and set Auto Update to: On.
Should you ever have questions or need additional assistance troubleshooting this issue, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
No manual
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really happy with this TV other than it didn't have a owners manual. How do I go about getting a owners manual
I would recommend this to a friendBrand response from Samsung
Posted .Hi MadinMoore!
Thank you for choosing Samsung’s AU8000 Crystal UHD TV and for your review. We appreciate your feedback regarding the lac of instructions included with your TV.
To assist you in the learning the various features, functions, and settings of the remote, you can download the User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the AU8000 under Crystal UHD TVs. Additionally, you can find other guides and manuals to further assist you with your TV’s features.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions