Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $99.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 770 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality, ease of use, and vibrant colors of the 55" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the user-friendly remote control and consider the TV to be a good value for its price. While some users noted minor issues with volume control and software responsiveness, the positive feedback on picture quality and ease of use overwhelmingly outweighs these concerns. The convenient setup process was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 770 reviews
  • Rated 4 out of 5 stars

    Solid quality for a good price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's pretty solid. The viewing angle is not the widest, and watching movies with darks over HDMI input the performance is mediocre. I also can't figure out how to get smartplay to work, which is weird because its a Samsung TV. That being said, it is very easy to set up and use. The visual quality is fantastic, and it pairs super well with Samsung speakers. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love Samsung Tvs

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We stood at BestBuy for hours a few different days to determine which tv was best for our living room and bedroom. There are all great options out there! We decided to go with Samsung and we absolutely love our new tvs. The clarity, color intensity, overall looks is what fit for us the best. We didnt know until setup you receive Samsung TV Plus for free on both of our new units. This offers over 1k channels and live tv not recordable but great option considering we cut cable and now have local news back. I had a Samsung prior and glad we made the choice to stay with them. Very dependable!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    beatiful image

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv bright color easy to set up image great .works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Money

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 4 months since I bought the Samsung - 55" Class CU8000 Crystal UHD 4K Smart Tizen TV I was glad that I got this besides that’s it’s affordable the quality is amazing. The sound is very clear as well. I just like how the Remote control so easy to acces and so simple to use. It’s well worth it to get one.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors and easy to use, good for any room, sports are amazing watching

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    My new Bedroom TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our bedroom tv with this TV and what a difference, it connected to our WiFi so fast and the picture is great. I also really like the remote, it’s solar charged which I never had before with any tv. Just do have to remember to put it to charge but it worked with the manufacture charge for 3 weeks, not sure how long I may have before I have to charge again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Excellent Samsung TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our nine-year-old 45" Samsung whose backlight died with this one. It was easy to set up. The picture is great. It has enough HDMI ports for your AppleTV, Nintendo Switch, etc. Plus, like so many TVs today, you can connect directly to your Netflix, Hulu, or HBOMax accounts. The remote turns on our AppleTV and even our Comcast cable box. We're very happy with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Turns itself off. Why?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture. The colors are so vibrant! I love that it will connect to my XBOX controller. I haven't connected it yet because I don't have it with me yet, but im looking forward to that. Tho only problem I have with it, is it shuts itself off. I have all the settings turned iff that will make it shut itself off, but it still does.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BECK7,

      It's great to hear you are enjoying the picture quality of your CU8000 TV. Please try the below troubleshooting tips to resolve the issue of your TV turning itself off.

      First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.

      Next, let's see if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time. Go to: Settings > All Settings> General > System Manager > Time > Sleep Timer

      If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it.
      - Settings > All Settings> General > Power and Energy Saving > Auto Power Off
      - Settings > All Settings> General > System Manager > Time > Off Timer

      If the TV continues to turn off by itself continuously, please get in touch with Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. The clarity of the picture is great, lots of functions/apps, the remote can be charge with solar. I replaced another Samsung that I had for just about 5 years that I really liked as well, but the screen went bad. Great tv, I would buy again for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    What a View

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV! Love the options of streaming platforms and being able to setup your favorites. Being able to use your phone as a remote is a nifty touch. The fireplace and fish tank screens are awesome for ambiance. Set-up is simple. A nice surprise is the free Samsung TV! I would definitely recommend this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 4 out of 5 stars

    Samsung TV and customer support is the way to go.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set up. The remote is simple and uncluttered. Easy to setup apps and our streaming services. A little disappointed with picture brightness in movies. We called Samsung support for help. Immediately connected to actual person. The excellent and patient representative walked us through various settings until we were satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Picture quality and Easy Set Up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the 55" Samsung and so glad I did! The picture quality is excellent and the instructions made it simple for me to set up on my own. Easily connects to Wi-fi and offers lots of streaming features which also includes free Samsung TV. Love this!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Samsung cu 8000

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for your money. Good picture and decent sound. If you are looking for a low cost 4k tv for your living room this is perfect. And the price is right. Plus the size is prefect for watching your favorite shows and movies. I recommend this TV to anyone who has a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good Buy at Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a vey clear picture. It was easy to set up and the controller is simple. We are enjoying it. The price was the same as if I had ordered it direct from Samsung and I would have had to wait for delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    GREAT TV!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing. The colors are vibrant. I am extremely happy with this TV. I replaced a Samsung TV that I put in another room as I wanted a bigger screen. Samsung does not disappoint with the quality of their TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Well spent $500

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your get a super clear picture. I like tweaking the contrase to get the most out of the colors. This TV can give you some colors. I always have a sound bar so cant tell you what it sounds like.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great to include tha salesman, the delivery people and of course the new TV. It was as much or more than expected i quality and ease of setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love this TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this new TV. Just the right size for our room, and the picture is great. Setup was not too bad - the Samsung app seemed capable of harvesting login info for our various streaming services from my smartphone without a lot of password struggles.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Price

    Rated 5 out of 5 stars

    Samsung tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far. Love the color. The price was perfect. Something I can afford and not bad monthly payments.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    A good buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price! Appreciate the ease of functionality, once learned the slight differences from the tv that was replaced. Remote being charged by solar was a nice surprise. Adequate sound.

    I would recommend this to a friend
Sponsored