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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 770 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality, ease of use, and vibrant colors of the 55" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the user-friendly remote control and consider the TV to be a good value for its price. While some users noted minor issues with volume control and software responsiveness, the positive feedback on picture quality and ease of use overwhelmingly outweighs these concerns. The convenient setup process was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 770 reviews
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, perfect size, clear picture, remote is simple to use. Buying a second one for another room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Reaagreat tv for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some time to set it up. I love the picture quality and really enjoy Samsungs free tv shows. Easy to navigate and easy to use. Thinking of purchasing again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    samsung 55" crystal smart tizen tv 2023

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, good picture and sound quality. However, after a couple of years will experience power problems within the t.v.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    The perfect TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has better pictures quantity, and amazing resolution, graphic are perfect, the dynamic color setting is so vibrant and overall feels excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Quality for Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality! picture is excellent, packaging was great. the remote control charges itself with indoor light and the tv speakers are really loud even without speakers attached. TV mounts really easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and easy functions. I also like how it turns on when I turn the ps5 on

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung Delivers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Samsung delivers. Very easy set up, sharp, vibrant picture and loaded with the most wanted features. A GREAT buy from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I only buy Samsung TVs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Perfect size. I won’t buy any other brand but Samsung. The only issue I have, is the startup doesn’t go straight to over the air TV, like my older TVs do. You have to choose what source or app you want to watch. If you don’t choose, then it will go to the last app or source that was used. Also, when I open the Spectrum app, for the first time that day, there’s always an error. I then have to back out and click again. Other than that, I haven’t had any issues. No lagging with internet but I don’t use Wi-Fi. I connect my TVs to Ethernet for seamless streaming. Since doing that, I don’t have buffering issues, which has greatly improved my streaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this TV for the family room. Easy to use for all the kids as well. Multiple gaming systems. Great budget TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture quality but confusing homescreen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear, has depth and rich colors. However, the homescreen is very confusing with lots of content displayed but few ways to manage or arrange them in a logical and intuitive manner for an average user. The set up functions are poor with limited choices.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great / Quality / Price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost two year with this TV. I love the quality of this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Perfect Buy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Very easy to set up and use! LOVE the remote that can be charged via solar power, makes it super convenient. Buttons on remote are slightly padded and makes for good grip and nice click. Overall TV works wonderfully with game mode as well as standard mode. Screen brightness can be adjusted, and another amazing/very useful feature is the screen timer! No more running the electric bill up by leaving the TV on overnight. Instead you can set a timer for an 60+ minutes and it turns off on its own! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clear picture and the ease of using the provided remote. I hadn't purchased a TV since 2011. They are a lot smarter now. Lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good screen.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good TV. I got it to replace my old one that had dead pixels and couldn't be fixed. By comparison though I think I feel my old one was a bit more streamlined than this Samsung. But it has served it's purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice clear tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, great with games and movies. Paired this with a sa.su g surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    u

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought if for my niece for her birthday and she loves it. Clear picture and sound and it was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing! We knew Samsung was the way to go. Volume on these new smart TV's is poor, doesn't matter the brand, so we purchased a soundbar & highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great resolution and color. Playing games on this TV is remarkable! The sound is good. Love this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv easy set up. Had grandson do it (this insured it would be done correctly), great color , tizen is our friend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great for the price and then some

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, great sound quality, the ease of use is nice and all of the smart features are perfect.

    I would recommend this to a friend
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