Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • SAMSUNG 3 24 19 a I0 D Crystal UHD NC
  • SAMSUNG Crystal UHD
  • SAMSUNG 19 I 24 0 3 Crystal UHD
  • Alt View 13. Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • Alt View 14. Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • The text on the image reads: "u8- + SVO.SA HOM HOMIE 1 SARC HDMI 2 HDMIK 1 LAN ANT B Images are simulated and for illustration purposes only."
  • The image features a 55" DU7200 Crystal UHD 4K television, which is the largest text in the image. The TV is described as having a 48.6" W screen, and it comes with a power cable, user manual, and remote controller with batteries. The dimensions of the TV without a stand are 48.6 x 28 x 2.4 inches, while the dimensions with a stand are 48.6 x 29.8 x 9.3 inches. The stand footprint is 0.5 x 8.6 x 9.3 inches, and the distance between the two ends of the stand is 32.5 inches. The image also shows a close-up of the television, highlighting its features and specifications.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • The largest text reads "4K Upscaling," which is related to the image's content. The following text is "Get a clear 4K picture even if your content wasn't filmed in 4K." This text is also related to the image's content, as it describes the 4K upscaling feature that enhances the picture quality of non-4K content.
  • The image features a man riding a dirt bike on a dirt track, with a blurry background. The focus of the image is on the rider and the motorcycle, which is captured in motion. The image is described as a "Motion Xcelerator" and is advertised as providing an "Experience clear motion and improved clarity."
  • The image features a cityscape with tall buildings and a bridge. The scene is captured at night, with the lights from the buildings and streetlights illuminating the area. The image is described as having a "Mega Contrast" effect applied to it, which automatically adjusts the brightness and contrast to enhance the overall visual quality of the image.
  • The image features a beautiful scene of a cliff overlooking the ocean, with a sunset in the background. The text on the image reads, "Take in an impressive spectrum of colors and fine details, even in dark scenes." This suggests that the image is promoting a high-definition display, such as an HDR television, which can provide an enhanced viewing experience by offering vibrant colors and sharp details, even in low-light conditions.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • Samsung Crystal UHD DU7200 Features Video video 1 minutes 03 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN55DU7200FXZA
SKU:
12019073
$499.99

Customer reviews

Rating 4.6 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,144 reviews

  • Excellent Product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend it. it is great.

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend

  • Great resolution and build quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product in such an amazing budget.

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend

  • Well done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with this TV. It is perfect in its place.

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend

  • Perfect television

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv!!! Everything about it is just great! You can't go wrong getting one!

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend

  • Set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set up with Direct Tv. The tv kept wanting to go directly to Samsung channels.

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend

  • Satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am satisfied with the tv. Would buy again.

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend

  • My new bedroom TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV … high quality!! I only buy Samsung!!

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend

  • Love IT!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definately the best purchase of this year! Screen is A1 sauce!

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend

  • Good for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price a decent picture. The sound can be somwhat uneven at times.

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi srich,

      I apologize for the inconvenience you have had with the inconsistent sound volume. Please try adjusting the following Settings to improve your experience.

      The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On.

      You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test.

      If the issue persists, please reach out to us so that we can provide further troubleshooting. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Nice tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To small for our needs but we were looking for something quite big

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend

  • great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my boyfriend for his birthday, he says it’s great!

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend

  • Best 55 Inch TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the TV and good viewing quality. Perfect size!

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend

  • Samsung TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected. Samsung never failed me yet. .

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsum wonderful outstanding great no. 1 best working great

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend

  • great tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love our new tv!! love the new remote that it comes with!

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend

  • Webcam

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good. No issues. Great video quality. Highly recommend

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend

  • Decent

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent tv, dark at the corners, but worth the price

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    No, I would not recommend this to a friend

  • Would buy again

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great product and I’m thinking of purchasing another one.

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend

  • Eh…

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps glitch out a lot, which wasn’t an issue with the old TV. Remote is terrible. The picture quality is fine, it’s just kind of a pain to operate. Delivery man was excellent, though!

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CaraF,

      Thank you for letting us know about the issues you are having with your DU7200 TV freezing when watching streaming apps.

      For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your xxx TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.

      Finally, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.

      Also, please know that you can learn how to use your Samsung Remote directly from your TV by going to Home> (left directional button) Settings> Support> Remote Control Guide.

      If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Great value for a smart tv.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Excellent resolution. Good quality for the cost.

    This review is from Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

    I would recommend this to a friend
Page 52, Showing 1,021-1,040 of 1,144 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.