Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1118 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of use, and good value for the price. Many appreciate the vibrant colors and straightforward setup process. While some users experienced minor issues with the remote control and limited port selection, the overall feedback points to a positive user experience. The smart TV features also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,118 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality! Movies and shows look amazing now! Only slight problem is the sound - it doesn’t sound amazing but that’s kind of expected with tv speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. I purchased a Samsung mainly because I love Samsung+ since I stopped paying for cable a couple years ago. With this TV I don’t have to use my firestick. All of the apps are on the homepage of the TV allowing me to use one remote. AWESOME!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great option

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 55” TV is fantastic! The picture quality is sharp, and the price is a great value for what you get. The overall performance is impressive, making it a top choice for home entertainment. The delivery service was excellent—punctual and extremely professional. Highly recommended for anyone looking for quality and reliability at a good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, I use it to play Xbox Cloud gaming, and it works without any lag or delay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I will recommend this tv to friends

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this tv is great quality picture and easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A lot for your money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking tv, good picture, good price, not so sure it is very smart bc we had a heck of a time connecting to spectrum app, spectrum blamed samsung, samsung blamed spectrum, samsung has very good support line, in the end spectrum was the problem. I am happy with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellant

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture, good sound. Easy to use with all the functions and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality and Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful colors and very clear. Samsung does not disappoint! Price was excellent and delivery was quick and a good choice since it avoided me having to rearrange things in my car to carry it and also avoided me lugging it to the house.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent. The colors are vibrant and the sound is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect suze fir the room u need it for and the quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great picture. Easy setup at a good price. Just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv Samsung for me is one of the best TV and phones make can't contain

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the price range

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value, great picture and quality easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Hogar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiene buen sonido y hermosos colores y tien el tamaño

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    The best TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good picture and sound quality and affordable. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Samsung TV

    |
    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved this tv , great quality for my room. Not to big not to small just right size for my wall and decent size room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend - great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with our new TV. Very sharp image and easy to use. I was able to use the same wall mount which made installation easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    SAMSUNG TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear and crisp, great sound quality, easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. If you’re looking for a relatively inexpensive, good quality TV, this is it. I personally purchased it for my bedroom and is fine for what I need it for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Twrrible refresh rate

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to see a large tv for a reasonable price, so I bought it on a whim to simply upgrade my 10 year old samsung tv. Big mistake! The color is terrible, even when you adjust it through all the settings. The speaker quality is terrible like ALL led tv’s these days, so nothing shocking about that. The refresh rate is why i returned it less than 12 hours later. Everthing I watched was pixelated beyond imagination. I have a 4K samsung blu ray and even that looked horrible. Fast moving scenes were blurry, pixelation around faces and shapes, color not sharp and presice as my 10 year old tv is. These newer tv’s are also super light. Good and bad. Good-its easy to move them. Bad-that is an indication of cheap parts used. I cannot recommend this tv unless you are desperate. Or, get it in a smaller size to hopefully reduce the pixelation.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI CCinAZ,

      Thank you for sharing your opinion with us regarding the features available on the DU7200 TV. Please know we are always happy to assist you and may have been able to provide Settings adjustments that could have resolved any image issues you experienced.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Advisor Samsung