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Customer Ratings & Reviews

  • SAMSUNG 3 24 19 a I0 D Crystal UHD NC
  • SAMSUNG Crystal UHD
  • SAMSUNG 19 I 24 0 3 Crystal UHD
  • Alt View 13. Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • Alt View 14. Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • The text on the image reads: "u8- + SVO.SA HOM HOMIE 1 SARC HDMI 2 HDMIK 1 LAN ANT B Images are simulated and for illustration purposes only."
  • The image features a 55" DU7200 Crystal UHD 4K television, which is the largest text in the image. The TV is described as having a 48.6" W screen, and it comes with a power cable, user manual, and remote controller with batteries. The dimensions of the TV without a stand are 48.6 x 28 x 2.4 inches, while the dimensions with a stand are 48.6 x 29.8 x 9.3 inches. The stand footprint is 0.5 x 8.6 x 9.3 inches, and the distance between the two ends of the stand is 32.5 inches. The image also shows a close-up of the television, highlighting its features and specifications.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • The largest text reads "4K Upscaling," which is related to the image's content. The following text is "Get a clear 4K picture even if your content wasn't filmed in 4K." This text is also related to the image's content, as it describes the 4K upscaling feature that enhances the picture quality of non-4K content.
  • The image features a man riding a dirt bike on a dirt track, with a blurry background. The focus of the image is on the rider and the motorcycle, which is captured in motion. The image is described as a "Motion Xcelerator" and is advertised as providing an "Experience clear motion and improved clarity."
  • The image features a cityscape with tall buildings and a bridge. The scene is captured at night, with the lights from the buildings and streetlights illuminating the area. The image is described as having a "Mega Contrast" effect applied to it, which automatically adjusts the brightness and contrast to enhance the overall visual quality of the image.
  • The image features a beautiful scene of a cliff overlooking the ocean, with a sunset in the background. The text on the image reads, "Take in an impressive spectrum of colors and fine details, even in dark scenes." This suggests that the image is promoting a high-definition display, such as an HDR television, which can provide an enhanced viewing experience by offering vibrant colors and sharp details, even in low-light conditions.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • Samsung Crystal UHD DU7200 Features Video video 1 minutes 03 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN55DU7200FXZA
SKU:
6575355

Customer reviews

Rating 4.6 out of 5 stars with 1097 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of use, and good value for the price. Many appreciate the vibrant colors and straightforward setup process. While some users experienced minor issues with the remote control and limited port selection, the overall feedback points to a positive user experience. The smart TV features also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,097 reviews
  • Pros mentioned:
    Picture quality

    Perfect forPrice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and sound is great. Love it!! Was easy To set Up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Best bday gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and the picture and the sound… just the perfect size for the room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Good budget find

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality for the price. Sound is good. Color representation is a little over saturated compared to Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Samsung 55”Uhd

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display and amazing audio quality to be honest exceeded my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung TV HD is very good the image is perfect and good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Great replacement of an older tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Great picture and sound. Good value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    TV for Studio Apartment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter who is away at college. It compliments the room and is the perfect size. Beautiful picture with great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    3rd Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! I just picked this up for the bedroom. Samsung has always been good to me. Great sound and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV! It’s a great addition to the man cave. Crystal clear picture

    I would recommend this to a friend

  • Great price for the size & qualities

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tv! Definitely has better features than my Samsung I purchased in 2020 (duh). I will say it’s a little annoying that I have to hold down the power button to kind of restart the tv every couple months but not sure if that’s a tv thing or my WiFi however I do have a Samsung in my living room and I have to do it there as well so…over all I give this tv a 4/5!

    I would recommend this to a friend

  • Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd Samsung in 3years replaced all my tv's with Samsung they interact with smarthing and all my phones

    I would recommend this to a friend

  • Crystal Clear Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55" TV is a perfect size for my family room. With simple and clear instructions, I'm able to have everything controlled by my cable remote. I added a sound bar. As an added plus, Best Buy offers support for any problems that may arise. Overall, I am very pleased with the quality and clarity of this Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    New tv finally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Perfect size. Wonderful picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Good Picture but Unreliable, Question Samsung's QC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING: Samsung TVs used to be amazing, but now have SEVERE quality control issues. I had the TV for not even 2 months of light usage and the motherboard burnt up. Luckily I had managed to have it under warranty, but not until fighting with Samsung to have to "verify" the warranty AFTER already registering the TV when I bought it. I have another older Samsung 720p smart TV that I had for 11years the never had a single issue, so please tell me how I am still supposed to trust Samsung when I buy a new TV with much better specs and the motherboard barely lasts 50 hours? I am a Samsung TV fan, as the picture and performance is VERY good, but after this experience.... I am begining to question Samsung's current quality control (if any). And that's on top of the whole frameless "Crystal screen" thing where apparently the screen is just poorly glued in and can fall out over the course of a year if you even have it mounted at a slight angle, which they can try to pass off as high tech, but really it's just poor and lazy design to save costs. I wish I had known better before getting the Crystal. We shall see how long it lasts me now, but I am no longer as hopeful, as I expect next time will be out of the warranty period.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BradleyH,

      We appreciate you sharing your experience in trying to resolve your TV issues, and I’m glad to hear that Service could assist you with a repair.

      Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.

      If there’s anything we can do to further improve your experience, please let us know by calling Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Totally worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid range smart tv, works perfect the ui is smooth with no lag and I love the Samsung app where there is many free channels included.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Perfect picture for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Best Buy deal to good to pass up

    I would recommend this to a friend

  • Mediocre tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of Samsung tvs until recently. Purchased this tv just a little over a year now and it already has faint lines on the screen when watching television. Slightly disappointed and probably the last Samsung tv I will purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KevinS:

      Thank you for purchasing the Samsung DU7200 TV and for sharing your experience with your TV not displaying properly. You may want to try the following troubleshooting steps:

      1. If any external devices are connected, check all input cable connections

      2. If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, fixed horizontal, or vertical lines.

      3. Try changing channels using the remote control. Is the issue the same on all channels?

      4. Press the Home button (looks like a house), select Connected Devices, and choose another input source. Is the issue the same on all sources?

      5. If the same problem persists, run a diagnostic test. (Home > Menu > Settings > Support > Device Care > Self Diagnosis > Picture Test)

      6. If the problem disappears during the test, check your TV signal (Home > Menu > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. Signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception

      Should your issue persist, please contact Samsung Customer Support.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great..excellent picture and lots of extra features..highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv has beautiful picture , especially good for gaming as game mode is a significant improvement

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Big new tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Watching sports is a whole new experience, fantastic! Nice, sharp picture.

    I would recommend this to a friend
Page 3, Showing 41-60 of 1,097 reviews
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