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Customer Ratings & Reviews

Your price for this item is $360.99
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Customer reviews

Rating 4.6 out of 5 stars with 1138 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,138 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv couldn’t be a better choice then this brand

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55 inch Smart Tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Samsung girl. I love Samsung products. The tv is showing perfectly. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new tv!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product ! I love my new tv. Seguire comprando productos Samsung siempre !.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    About tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Pitcher and color excellent. Good make and model

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect forPrice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and sound is great. Love it!! Was easy To set Up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good budget find

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality for the price. Sound is good. Color representation is a little over saturated compared to Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best bday gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and the picture and the sound… just the perfect size for the room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55”Uhd

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display and amazing audio quality to be honest exceeded my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV for Studio Apartment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter who is away at college. It compliments the room and is the perfect size. Beautiful picture with great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    3rd Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! I just picked this up for the bedroom. Samsung has always been good to me. Great sound and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung TV HD is very good the image is perfect and good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV! It’s a great addition to the man cave. Crystal clear picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great replacement of an older tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Great picture and sound. Good value for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd Samsung in 3years replaced all my tv's with Samsung they interact with smarthing and all my phones

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv finally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Perfect size. Wonderful picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid range smart tv, works perfect the ui is smooth with no lag and I love the Samsung app where there is many free channels included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal Clear Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55" TV is a perfect size for my family room. With simple and clear instructions, I'm able to have everything controlled by my cable remote. I added a sound bar. As an added plus, Best Buy offers support for any problems that may arise. Overall, I am very pleased with the quality and clarity of this Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good Picture but Unreliable, Question Samsung's QC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING: Samsung TVs used to be amazing, but now have SEVERE quality control issues. I had the TV for not even 2 months of light usage and the motherboard burnt up. Luckily I had managed to have it under warranty, but not until fighting with Samsung to have to "verify" the warranty AFTER already registering the TV when I bought it. I have another older Samsung 720p smart TV that I had for 11years the never had a single issue, so please tell me how I am still supposed to trust Samsung when I buy a new TV with much better specs and the motherboard barely lasts 50 hours? I am a Samsung TV fan, as the picture and performance is VERY good, but after this experience.... I am begining to question Samsung's current quality control (if any). And that's on top of the whole frameless "Crystal screen" thing where apparently the screen is just poorly glued in and can fall out over the course of a year if you even have it mounted at a slight angle, which they can try to pass off as high tech, but really it's just poor and lazy design to save costs. I wish I had known better before getting the Crystal. We shall see how long it lasts me now, but I am no longer as hopeful, as I expect next time will be out of the warranty period.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BradleyH,

      We appreciate you sharing your experience in trying to resolve your TV issues, and I’m glad to hear that Service could assist you with a repair.

      Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.

      If there’s anything we can do to further improve your experience, please let us know by calling Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Great price for the size & qualities

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tv! Definitely has better features than my Samsung I purchased in 2020 (duh). I will say it’s a little annoying that I have to hold down the power button to kind of restart the tv every couple months but not sure if that’s a tv thing or my WiFi however I do have a Samsung in my living room and I have to do it there as well so…over all I give this tv a 4/5!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv has beautiful picture , especially good for gaming as game mode is a significant improvement

    I would recommend this to a friend
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