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Customer Ratings & Reviews

  • SAMSUNG 3 24 19 a I0 D Crystal UHD NC
  • SAMSUNG Crystal UHD
  • SAMSUNG 19 I 24 0 3 Crystal UHD
  • Alt View 13. Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • Alt View 14. Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • The text on the image reads: "u8- + SVO.SA HOM HOMIE 1 SARC HDMI 2 HDMIK 1 LAN ANT B Images are simulated and for illustration purposes only."
  • The image features a 55" DU7200 Crystal UHD 4K television, which is the largest text in the image. The TV is described as having a 48.6" W screen, and it comes with a power cable, user manual, and remote controller with batteries. The dimensions of the TV without a stand are 48.6 x 28 x 2.4 inches, while the dimensions with a stand are 48.6 x 29.8 x 9.3 inches. The stand footprint is 0.5 x 8.6 x 9.3 inches, and the distance between the two ends of the stand is 32.5 inches. The image also shows a close-up of the television, highlighting its features and specifications.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • The largest text reads "4K Upscaling," which is related to the image's content. The following text is "Get a clear 4K picture even if your content wasn't filmed in 4K." This text is also related to the image's content, as it describes the 4K upscaling feature that enhances the picture quality of non-4K content.
  • The image features a man riding a dirt bike on a dirt track, with a blurry background. The focus of the image is on the rider and the motorcycle, which is captured in motion. The image is described as a "Motion Xcelerator" and is advertised as providing an "Experience clear motion and improved clarity."
  • The image features a cityscape with tall buildings and a bridge. The scene is captured at night, with the lights from the buildings and streetlights illuminating the area. The image is described as having a "Mega Contrast" effect applied to it, which automatically adjusts the brightness and contrast to enhance the overall visual quality of the image.
  • The image features a beautiful scene of a cliff overlooking the ocean, with a sunset in the background. The text on the image reads, "Take in an impressive spectrum of colors and fine details, even in dark scenes." This suggests that the image is promoting a high-definition display, such as an HDR television, which can provide an enhanced viewing experience by offering vibrant colors and sharp details, even in low-light conditions.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • Samsung Crystal UHD DU7200 Features Video video 1 minutes 03 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN55DU7200FXZA
SKU:
6575355

Customer reviews

Rating 4.6 out of 5 stars with 1095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of use, and good value for the price. Many appreciate the vibrant colors and straightforward setup process. While some users experienced minor issues with the remote control and limited port selection, the overall feedback points to a positive user experience. The smart TV features also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,095 reviews

  • Great TV for Bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great tv for bedroom or any small room. The graphics quality was great even when the room has too much light on. The sound wasn’t too bad but using a soundbar with q-symphony makes it even better! I’m very satisfied with the quality with such a low price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! It’s not bulky and is great quality!

    I would recommend this to a friend

  • Samsung 55” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great smart features are good and image is crisp!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Great buy for the price and quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is perfect. Great price and extremely clear picture!

    I would recommend this to a friend

  • My escape after work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical television, good size, good quality graphics, in excellent condition, very good for my favorite series.

    I would recommend this to a friend

  • Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the cost and easy to use. I have purchased many of these for clubhouses and have not had any issues.

    I would recommend this to a friend

  • WORTH IT!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best Tv purchase I’ve made.. I love features and display

    I would recommend this to a friend

  • Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first samsung tivi, previously we used Sony only. But the experience is not that bad for a fraction of a Sony equivalence. I am happy with my decision to go with this. Only one wish, i wish I have selected a 65” instead of 55”

    I would recommend this to a friend

  • Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never disappoints! Great display and price

    I would recommend this to a friend

  • Best tv for a budget minded consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of best tvs for the budget minded consumer

    I would recommend this to a friend

  • 75

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very good I have 4 tv Samsung in my house

    I would recommend this to a friend

  • Love this TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung always a great product with so many features

    I would recommend this to a friend

  • Samsung Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money// amazing graphics and event without my Bose sound bar has amazing sound specs

    I would recommend this to a friend

  • Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear and cool. This tv has online game you can download to the tv.

    I would recommend this to a friend

  • Satisfied Again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our online purchase and in store pickup was a flawless procedure and we are very satisfied with our choice and Best Buy’s assistance.

    I would recommend this to a friend

  • EXCELLENT JOB!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came on time and an amazing jab, set it up. I couldn't be happier. Thank you so muchEx

    I would recommend this to a friend

  • 50/50 of a purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usally always buy Samsung so once my Samsung tv did break I decided to get another one. I opened the package up everything was great but when I started to use the tv it seemed like it would always be so slow to turn on and takes a second or two to even switch to a different app other then it being slow it’s a good tv

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi OksanaG,

      I’m sorry to hear about the issues you’re experiencing with a slow user interface. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.

      Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.

      If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Cons mentioned:
    Remote control

    So far okay but remote stinks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Smart remote seems overly complicated thank god I still have my old remote from the Samsung TV I replaced and it works otherwise I would return just because of that.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Heybob22,

      Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.

      Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.

      To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.

      If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with a Samsung I like everything about it!

    I would recommend this to a friend

  • Pretty colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is pretty new so time will tell how great this 55” tv and the sound is different from the one I brought in 2020

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ObduliaR,

      Thank you for your purchase and feedback on the sound quality of the DU7200 TV. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

Page 4, Showing 61-80 of 1,095 reviews
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