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Customer Ratings & Reviews

Your price for this item is $424.99
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The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 214 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers express satisfaction with the 55” Class DU8000 Series Crystal UHD Smart Tizen TV (2024)'s picture quality, frequently praising its clarity, detail, and vibrant colors. The ease of setup and user-friendliness are also highlighted as positive aspects. Many appreciate the value for the price. Overall, the television receives overwhelmingly positive feedback regarding its image quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 214 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow beat budget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont realky leave reviews but this TV does the job for the price great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the size I needed and the price I wanted to pay. Great picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size tv set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV set. I had to call Samsung because the initial set up did not go as smooth as listed on their brochure. After that, it was fine. The unit works just fine and I get to enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great tv. The price is great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was exactly as I was told it would be during the purchase. The product was just what was wanted and met all expectations. The install was exactly as needed, and the appointment was kept to the minute with frequent communication from the installers and service representatives. The reason I buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and the staff was very helpful. This TV went on sale a week after we purchased it and was able to get another $100.00 off.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love tv it’s perfect for me and my family……………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. As others have commented, the picture is not great for rooms with a lot of light.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    T V

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the right product to meet my needs at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Large TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have not had any issues. We are happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent TV.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a definite upgrade from our 6 year old TV. The IPS glow is pretty heavy and noticeable when viewing at night. The price is fair. The integration with other samsung devices was the selling point for me. This TV needs an external speaker set up of some sort

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      NickC,

      Thank you for sharing your thoughts on Samsung's DU8000 TV - we'll be sure to pass your feedback along to our internal teams.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clean picture easy to put together recommend buying

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung Operating has few app options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids broke the screen on my previous TV and this was the cheapest model which still had an optical sound output. I do not like the new Samsung Smart TV interface, and I find app availability is limited. If you just want a tv this works just fine, but for streaming needs its not very good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Chris,

      We appreciate your feedback on the Samsung DU8000 TV interface and app availability. Please know your opinion is important to us and will be shared with our internal teams.

      Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Fantabulos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a television that i can count on.i really like this television set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86 yr old Daddy's Father's Day TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more pleased! It was a gift to my 86 yr old Daddy for Fathers Day. His old TV was saying Good bye! The Associates at Best Buy in the store and Geek Squad were AMAZING!!!! I thank you so much!!!! You really made my Daddy so Happy and that's what it's about! ;)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s average at best… The refresh rate is slow so even basic t.v. shows seems occasionally pixely. I’m disappointed but guess I got what I paid for… I don’t hate it but definitely can’t recommend this t.v. Thought I did enough research but clearly I didn’t…

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tman,

      We appreciate your feedback and are sorry to hear that the image quality of the DU8000 TV is not up to your standards. I believe what you are describing is a feature called Auto Motion Plus, which eliminates ghosting and blurring that occurs from fast-moving images. These motion smoothing settings look great on live TVs, like sporting events or parades, which are filmed at 30 frames per second. Most movies, however, are filmed at 24 frames per second and are not intended to be viewed with these features. When turned on, this causes the dreaded soap opera effect.

      To Change Motion smoothing settings on your TV:
      Navigate to Settings > All Settings > Picture > Expert Settings > Auto Motion Plus Settings (Picture Clarity Settings).
      1. The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched.
      2. Select Auto Motion Plus (Picture Clarity) to change the setting to either Off or Custom.

      If you select Custom, three additional options are available:
      • Blur Reduction: Use the directional keys on the remote to adjust the Blur setting.
      • Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
      • LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off.

      If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Is ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my television next time get me 2 of them is going be oled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larry J J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have liked a paper how to setup document(s) for initial install and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Great store. Super fast pickup, was ready when I got there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! Great price. Easy to set up, and good size and quality

    I would recommend this to a friend