Customer Ratings & Reviews
- Model:
- UN55NU8500FXZA
- SKU:
- 6204339
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Pros mentioned:Picture quality
Great tv but I got an open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best TVs on the market, omg it was beautiful, reliable , smart, easy to connect , Beautiful picture , true 4K... getting an open box TV at a very good price so good they will not give me the same price again. Crazy after a month the tv stop working broke my heart... Best Buy will not help me get the same tv, to bad for your inconvenience that’s easy..
I would recommend this to a friendBrand response from Samsung
Posted .Edgar0721,
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please reach out to us so that we can provide troubleshooting or begin warranty service.
You can contact our Customer Support toll-free at 1-800-SAMSUNG.
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
Or find us on Twitter at https://twitter.com/messages/compose?recipient_id=18768513.
- Samsung Ambassador
- Cons mentioned:Laggy
Wouldn’t purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv lagged and picture did not seem crisp. Returned product
I would recommend this to a friendBrand response from Samsung
Posted .Yomama:
I am very sorry that you experienced lagging and blur with this model as that should definitely not have been the case.
Should you ever decide to give Samsung TVs another try, please know that we are always here to help with picture settings and troubleshooting. You can reach us at:
Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
We hope to regain your interest in the future.
What experts are saying
