Customer Ratings & Reviews

Easy to use, good quality Samsung 55’ TV. Clarity of picture is good and the sound quality enhanced by a Samsung sound bar.

I bought a Samsung 55" Smart TV from Best Buy in Virginia Beach, VA on Sun., 2-4-18. I was very disappointed that the TV was defective. It took 2-3 hours of my afternoon to set it up and contact Samsung customer service to try and resolve the issue. I had to load the TV back into my vehicle and take it back to the store. After all of the trouble, I was not interested in exchanging it. I requested a full refund.

Horrible purchase from Best Buy! I will never buy from Best Buy again. TV went out in 17 days, customer service was horrible at Best Buy. I bought the TV brand new. I will never shop at Best Buy again or refer anyone.

I bought this Samsung 4K LED to replace my 5 year old 3D LG tv that was having display issues with lines through the display. I was searching for a quality tv for a good price since tis’ the season they go on sale. I searched for about a week before deciding on this one. Consumer reports rated this Set a 74. I was debating between this and another LG, the guy at Best Buy told me to go with the LG but I decided to go with the Samsung because I really liked how the display model looked and the images looked smooth compared to the LG. I am happy I went with this model. The set up was easy and I have no complaints about set up, sound or the remote. The sound is pretty loud In the living room and not loud throughout the house. I also have a lg soundbar that is connected via Bluetooth with this Samsung tv, flawless setup! You can’t go wrong with with this TV especially for the price. It’s not even advertised and it’s a 2017 model. I would say this tv is Great if your on a budget and don’t want to spend $1200 for a TV.

I picked up this tv on sale and got it for 649 plus tax. I returned a Sony 49” and settled on this one. Every single complaint I had about the Sony was addressed by getting this Samsung. The picture is sharp and colors are bright and vivid. The contrast is solid and the picture keeps up well with my Xbox One even on frantic rounds of Rocket League. The menus are easily navigable and there’s plenty of options to dial it in to your liking. I passed on the pro install and used the HD TV calibration option through my Xbox to get it where I wanted it. The speakers lack deep bass, but they are waaaay more powerful than the tin cans in the Sony. I have a relatively small living room and it fills out the whole room clearly. I’ve very happy with my purchase and (barring any poor customer service with Samsung) will gladly purchase another Samsung unit when the time comes. The only thing I miss about my old Samsung is the option to have an “ON” timer. Otherwise, it’s been a great TV so far and hope to get many years of use from it. If you don’t want to drop $1000 or more on a well rounded TV then I’d highly recommend this model. *I read many negative reviews of the remote. I’ll say that after a couple of days with it I found it to be very easy to use and does everything I need it to. In comparison, the Sony remote resembled an old TI calculator that I used in calculus and trig. It was bulky and I hit the wrong button more often than not. This Samsung remote also allows me to control my Xbox without any other setup. All of the buttons have a great feel to them and the TV responds immedialty. The only thing I’d change about the remote would be to add backlit buttons, but the simplicity of it kind of negates the need for that.

I purchased a Samsung 4K 55 in smart tv and have it connected to my tv antenna it has a great pictures it was easy to setup and I get 42 free over the air channels all the major ones and with the smart tv feature I have more program's than I can watch I also have a over the air DVR connected to it and it discovered my extra equipment and set it up the only thing of concern is getting use to the new type of remote it has no numbers on it to go to a channel direct

I am an amateur gamer, professional Netflix watcher, and daily TV user. I previously owned a Samsung and have a Samsung phone so this TV setup is incredibly easy as the program lets you set up via phone (i.e. taking your Samsung login information and other basic setup information from your phone, like Wifi info). The 4K Ultra quality is very much so ultra--watching a British nature documentary is incredible. The TV stand setup is also basic and easy. The TV is slightly heavier than the comparable LG model, but I was able to lift it by myself. There are a couple minor features I think could have been done better. For one, once you've paired a bluetooth device, when you turn on the device, the TV won't automatically ask if you want to connect as my previous Samsung TV did. Second, the simple remote (while great) doesn't have a settings button, so when you want to go to your settings, you have to take a few more steps than I think is necessary (clicking home, clicking all the way over to the settings button, etc.). This is very annoying everytime I want to connect bluetooth headphones or change the screen settings, etc. Third, I do notice that when I'm not directly facing the screen, even being just slightly off center, the picture is a little dimmer, but it's a small difference. Sound quality seems great. Of course, as with most flatscreens, the speakers being on the back of the TV does slightly affect the sound, but the volume is pretty great. Even when it's on level 5, the sound is pretty incredible. Definitely no regrets on this purchase. I got this delivered, and the deliverymen walked up about 4 flights of stairs early on a Friday morning, no complaints, very courteous and careful with my new baby.

I needed to upgrade and old TV and this one was on sale around Black Friday. The price was great and the smartTV features are really nice. I like how it integrates directly with my AppleTV just by plugging in the HDMI. The stand is a little wobbly, but overall the picture quality is high. I think this TV is better than what I anticipated.

TV has been fantastic. Colour and picture options have been excellent. Sound great. Smart TV features awesome. The set up was no more than 5 mins and we had DirecTV, AmazonTV and Netflix set up and ready to go.

At this point this isn't the newest model with the highest features. For us, it was a great buy at the price. The picture is good. Sound is not great but quite acceptable. Setup is easy. Pros: - The smart TV features are easy to use and have the apps we care about, mostly Netflix, YouTube, and Amazon (there are others, but these are the ones we use). All of these are easy to access and use. - The picture is good. In the store I could tell the difference between the colors on this TV and the next model up, but once we got it home the picture is quite good and I'm happy we didn't spend more. We watched several football games and the TV performed well. - I like having the 3 HDMI ports rather than 2. - The remote and smart tv does fairly well picking up and interpreting voice. Cons: - The picture loses brightness from the side faster than our previous TV. - The built in wireless antenna had difficulty with our wireless connection. Fortunately, it has an easy to use wired connection, and I was able to plug it in easily enough. - The voice recognition, while good at understanding, is spotty in its integration across apps. This makes the lack of numbers on the remote more of a problem than it might otherwise be. We ended up going back to our cable remote for most things.

I reviewed a multitude of TVs on Black Friday and this one seemed to be the best price wise for the quality and as well as the components. The interface is very user friendly. I have a Blue Ray player, a MoHu satellite connected to it. I can switch between Inputs on the clicker very easy. You can add and remove apps dry easily. The quality of the picture is very good too. I bought the Samsung 3.1 sound bar package with it as well and mounted it behind our couch. The TV speakers are great but the sound bar allows me to hear the TV without waking up my kids at night. It’s connected via Bluetooth so no wires just requires an outlet plug. Overall I would recommend this project.

I own multiple high end 4k Tv's. I needed an additional one a guest room and after reading and comparing I went with this model. The pic is clean and sharp. The blacks aren't as dark as my 65 Samsung but for 700 bucks vs 2500 I couldn't be happier. I've watched a hockey game on it and there is some slight tracking but it wasn't purchased for sports so I didn't get to upset about it. So for just regular tv viewing you can't beat it but if you are into sports spend the extra money for a higher refresh rate. For sure 5 stars for the price and what it is.

We have always loved Samsung because they are reliable and this TV did not disappoint. It was a great price for the quality, easy to set up, and a great picture in our space.

I actually ordered this TV on behalf of my 70 year old boss - this was a guy who refused to pay the extra $10 / month for HD for YEARS. He randomly decided to splurge on a new TV and I helped him pick one out - I am a huge fan of Samsung TVs, and this one had great reviews. Set up was pretty easy, and after about a day of watching it on standard definition, I convinced him to upgrade to HD.... and now he is in love. He said it's like having people in the living room with him. The remote is a little weird, but if he can figure out how to work it, anyone can!

Great quality picture and very easy to navigate the settings and between the apps. Much easier to use than the previous generation smart TVs

I had read that bigger is better for HD, but I didn’t want my smallish living room to look like a movie theater. This 55 inch Samsung fits the bill perfectly. The picture is exquisite. I’ve cut the cord and I’m streaming everything via Amazon prime and Hulu. The price point was very reasonable for the quality and picture that you’d expect from Samsung. Even old black and white shows like The Twilight Zone look great on this TV.

I did not know what to expect purchasing a new TV. Did my research read many reviews. Went to BB and the sales rep that help me was excellent. After going over man features I select the Samsung 55". I figured it would take forever to setup. It was amazing. I plugged it in answered some questions and it did it all. The picture, the sound it is amazing. Everything worked with all our existing equipment. My wife and I are very impressed.

I already have a Samsung Smart 4K that has worked very well, but when I decided to buy a larger TV for my game room I still did some research. I read numerous reviews and compared technical specs and prices, and discovered the Samsung was a wise choice - it has a clear picture and the processing speed is more than adequate for streaming. This TV has a clear picture, it's easy to use, and I've had no problems.

I have been Samsung everything since the beginning of the galaxy s series. I bought this tv with high hopes that it is as good as their phones. I was right! The tv was amazing and worked so flawless. The user interface and menus are very smooth and fluid. There is never any lag. The picture is just amazing. I have never owned a 4k tv, but I did my research, and spent about 2 hours in the store comparing every tv they had on display. I can definitely say there are higher end models from Samsung, but this one fit my college student budget and it was worth every penny. This is a perfect and amazing entry level tv priced cheaper and better than the competitors. The tv worked so well with my galaxy s8, that i even bought a samsung sound bar that works seamlessly with the tv. Everytime i turn the tv on or off, the sound bar does that same. Even better, the tv comes with a universal remote that works for almost anything such as a firestick, directv, and even the sound bar. This is a game changer because you dont need 3 remotes anymore. You can use one easy remote with hardly any buttons (its a good thing). I have had this tv for a month and im still blown away by the upscaling to 4k and 60 frames per second. Final verdict: - great tv - great color and picture quality - easy to use right out of the box - universal remote is very useful - best picture quality and performance for this price range (entry-mid level quality) - build quality is very durable - elegant looking - thin bezels and thin body

It is very easy to setup TV. it provides many application in built to download, The best part of the TV is that It supports web browser where you can actually do browsing and it works very smooth and also it has Bluetooth where you can connect your wireless headphone or keyboard/mouse and make your browsing experience even better. Picture quality is best. I would definitely recommend this TV to friend.