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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the 55" Class LED MU7000 Series 4K UHD TV for its exceptional picture quality, easy setup, and affordable price. They appreciate the vibrant colors, user-friendly smart features, and capable remote control. While some customers have concerns about the refresh rate, viewing angle, size, and HDR capabilities, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,044 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and awesome picture quality. Added a surround system to enhance the experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this tv for two months now and love the clear picture! It has great sound too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung 4k tv! Amazing picture and I am looking forward to more 4k in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv. Spend the extra $150 to get this one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first flat screen in many years, and it was worth the wait. Picture quality is killer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a big screen for a good value? This is it. Movies and sports look fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great help in making my decision on purchasing the Samsung HDR TV. Great picture!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 3 out of 5 stars

    Worth the sale price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Very good picture from the front, very bad at angles. Next time I'll spend twice as much.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price (got it price matched for another $50 off).. it’s a awesome TV.... bought it for a birthday gift for our father’s 80th and he loves it..!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I gave it four instead of five is because the rim of the TV a silver instead of black otherwise the picture is great and was a great deal

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 55” 4K! Great picture quality and sleek design. Will always buy Samsung TVs!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 3 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mounted this TV in my living room which is about 120 sq feet. The store attendant recommended a sound bar, but I didn't purchase it. This is my first smart TV, so I probably have a low threshold for being impressed, but the sound quality is excellent. I don't think I'll be purchasing a sound bar. The reason I am giving it 3 stars is because Samsung is vague about refresh rate (60 vs 120 Hz). I have watched action movies on this TV and thought the images were good, however a little transparency about the motion rate/refresh rate from Samsung would be appreciated. Netflix has crashed 1-2 times, and I had to restart the TV. Overall, I this is a good TV, but certainly not the best.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing the 55" Class Samsung MU7000 4K TV. I am sorry to hear that you are experiencing issue with he Netflix app.
      Please give us the opportunity to assist you by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
      Again, I am very sorry for the unfortunate experience and hope that we will hear from you soon.
      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Upgraded from 50 inch plasma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. Excellent picture, pure colors, sound quality is great. Nice upgrade from my plasma. Features with Smart option are amazing. 4K picture is new to me and I am amazed at high definition. Very happy with this product. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price down before black friday, very powerful connect with AppleTV and playstation4

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very excited with our new tv. The colors are amazing. Such a clear picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sharpness and ease of changing channels is wonderful. What a difference in 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV! Better than the last TV I purchased, its screen went bad after 15 months!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, especially with 4K content. Short of OLED, best quality I’ve seen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better audio than last one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised the audio is actually ok without sound bar so that's definitely a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top Shelf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors and easy to use- Also Used Geek Squad to install -- Best money spent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv turned out great. I have always bought Samsung and was not dosappointed.

    I would recommend this to a friend