Customer Ratings & Reviews
- Model:
- UN55MU8000FXZA
- SKU:
- 5754805
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 55" Class LED MU8000 Series 4K UHD TV for its exceptional picture quality, easy setup, and reasonable price. They appreciate the vibrant colors and brightness, making gaming and movie-watching experiences enjoyable. While some users have concerns about the viewing angle and occasional screen issues, the overall positive feedback suggests that this TV offers great value for its features.
This summary was generated by AI based on customer reviews.
Pretty solid
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a nice TV with pretty good grapics. Im not fond of the remote that comes with this TV. It gets the job done though.
I would recommend this to a friendGreat Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is the way to go! There are less expensive brands but Samsung is great.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technically and quality of product for the money was worth the investment.
I would recommend this to a friendGreat TV for the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend to Family and Friends....Very Satisfied with quality !!!!
I would recommend this to a friendVery Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not be happier with my decision to purchase this 55” Samsung TV!
I would recommend this to a friendExcellent TV! Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. The Quality is Top of the line. I haven't stopped using it.
I would recommend this to a friendPerfect size tv for the area we needed it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new tv to fit in an alcove in our den and it fit perfectly .
I would recommend this to a friendGreat TV for the office
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my office and use it in the main lobby.
I would recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars, thoroughly frustrated with my 55 inch paper weight. While trying to do the initial set up the remote just stopped working. Called Samsung and they determined the remote to be faulty right out of the box, so they sent me a new one, it took more than a week to arrive and it doesn't work either. I'll be returning the t.v. and buying a Sony, they don't suck.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Erik,
Thank you for purchasing the Samsung 55" Class MU8000 UHD Smart TV and for bringing your concerns to our attention.
I apologize for the unfortunate experience you had in trying to fix the defective remote.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
Love, Love, Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like my new TV very much! Hope it lasts a long time. Thanks for the help
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a birthday gift and they love it. No complaints so far.
I would recommend this to a friendGreat TV for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has been my tv of choice for a while. This tv didn’t disappoint.
I would recommend this to a friendLove my new tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv to replace an old one and it is as well worth the price.
I would recommend this to a friendBest 4K tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this Samsung MU8000 love the universal remote too.
I would recommend this to a friendNice tv TV stand is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is nice TV stand is great. Being able to hang tv on stand is nice
I would recommend this to a friendGreat buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good store experience. Salesman knowledgable on product. Friendly and willing to answer questions. Good price point.
I would recommend this to a friendOne of the best TVs out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Omg the clarity of this tv is almost to good. Best 55 inch on the market
I would recommend this to a friendFantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price. Super helpful sales assistants. Easy setup.
I would recommend this to a friendMarginal tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture brightness questionable and settings seem to revert back to defaults. TV spontaneously shuts off in middle of programs. Wouldn't buy again
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Dano,
Thank you for purchasing the Samsung MU8000 UHD Smart TV. I am sorry to hear that you are experiencing issues.
Our 2017 MU8000 Series features 4K Color Drive Extreme, Motion Rate 240, 4K HDR Extreme, Triple Black, and more, all designed to give you the best in lifelike, crystal-clear viewing enjoyment.
Please give us the opportunity to assist you with trouble-shooting and setting adjustment tips by contacting us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
4k looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4k movies on this television look incredible. Easy features.
I would recommend this to a friend