Customer Ratings & Reviews
- Model:
- UN55MU8000FXZA
- SKU:
- 5754805
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 55" Class LED MU8000 Series 4K UHD TV for its exceptional picture quality, easy setup, and reasonable price. They appreciate the vibrant colors and brightness, making gaming and movie-watching experiences enjoyable. While some users have concerns about the viewing angle and occasional screen issues, the overall positive feedback suggests that this TV offers great value for its features.
This summary was generated by AI based on customer reviews.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had any issues with it so far ive had it for over a year now
I would recommend this to a friendDoes more that a TV should.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning what all this thing can do. Would like a more simple TV guide.
I would recommend this to a friendDecide servive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took away to get help, however once we received help they were very helpful.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience with Best Buy employees. Very helpful with all my needs.
I would recommend this to a friendGreat picture, controls are great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid performance, watching a variety of TV networks. All good quality!
I would recommend this to a friendGood picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great but some stations are a little to dark for my likings.
I would recommend this to a friendPerfect for purposes purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to pair with 55" Samsung. Perfect for purposes purchased.
I would recommend this to a friendGood Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Screen quality but a little over priced. Price can be little low
I would recommend this to a friendOverpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe there is a better tv for lower cost. One mistake I made here
No, I would not recommend this to a friendBroken and still not resolved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased TV on-line and picked up next day. The process with Best Buy went very well and I had no issues with the experience with them. Brought TV home and set relatively quickly. WIthin two weeks, the TV Died. Screen went black. Spent 90 minutes on phone going through the script with Samsung. They determined the One Connect box was bad and they needed to send me a new one - 5 to 10 day turn around. Received it 1 week later and the TV was still dead. Spent another 90 minutes on the phone with Samsung doing the script and then they said my remote was bad and they needed to send me a new one. I challenged Samsung support regarding the remote - Asked, what does the remote have to do with turning on the TV manually - Hit the TV power button, it goes to turn on and get a black screen - The TV should still be getting the picture, the apps at the bottom regardless of the remote. So I sat on hold and they came back and said they needed to send a Tech out to replace the system board in the TV. So now I am waiting on the part and the tech to come out and resolve. End result, almost two weeks of a working TV and going on 3 weeks of a dead tv. Not very happy with the experience to date.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .RDaily8,
Thank you for purchasing the Samsung 55" Class MU8000 4K TV and for bringing your concerns to our attention.
I apologize for the unfortunate experience you had in trying to fix the black screen issue.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products and it never disappoints. Recommend it!
I would recommend this to a friendeasy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv. no complaints. I would recommend to a friend.
I would recommend this to a friendGood Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice 4k tv for the money. Easy to set up. Bright and clear.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new tv but Having difficulty with the Netflix app
I would recommend this to a friendGreat service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Television is nice but picture is as good as at the store.
I would recommend this to a friendLove this t.v.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome t.v. you should buy one. Go out and get one today
I would recommend this to a friendBest deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great deal at my closest Best Buy. ! I love my tv
I would recommend this to a friendGreat quality with reasonable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is crystal clear regardless of distance from the TV
I would recommend this to a friendWorks well nice picture.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only problem is the menu's are confusing at times.
I would recommend this to a friendGood for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Wish easier to control with Dish remote.
I would recommend this to a friend