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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 2271 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the 55" Class LED MU8000 Series 4K UHD TV for its exceptional picture quality, easy setup, and reasonable price. They appreciate the vibrant colors and brightness, making gaming and movie-watching experiences enjoyable. While some users have concerns about the viewing angle and occasional screen issues, the overall positive feedback suggests that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,271 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture - easy set up with auto remote connections. However, Need more instructions in fine tuning use of remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I’ve purschased from bestbuy. I am enjoying the smart tv functions as well as the clarity of the screen. I love the one connect box. It helps to keep the tv looking clean and wire free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. It was very east to set up and connect to my other electronics. Picture is bright and clear. Remote is a bit small but easy to use. Overall a I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture sound it not as good as last Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture with high Dynamics. Had to purchase a sound bar. the sound was not as good as my 46" Samsung Tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Motion blur

    Rated 3 out of 5 stars

    Not a great TV for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased only Samsung TV's, however this Samsung MU8000 4K, I would not purchase again. I do not like the one connect cable box. I would prefer it to be on the back of the TV. I have my TV on a stand, and I do not like what legs that are on either side of the TV. Buying this TV with the 240 motion is a waste of money. If I had known there was hardly any difference between the 120 and the 240, I would have bought the 65" Samsung with the better support in the middle of the TV for it to be on a stand. I have 3 other SAMSUNG TV's which I like, but I do not like this TV at all. It takes awhile to find out if you are going to like a TV, and after spending a lot of money on this TV, I can honestly say I wish I would have taken it back. The only good thing I can say is that the color is good, but it is also good on my other Samsung TV's.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon McDaniel did a terrific job of installing the equipment to hang my 55" Samsung TV on the wall and setting up the TV as well. He was a good teacher who explained how to use the Samsung Remote as well as the Spectrum, remote. I am recommending Brandon to anyone who wants first class service from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    BEAUTIFUL PICTURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PICTURE! COMES WITH A 'BOX' PLUGS INTO THE TV THEN YOU PLUG THE HDMI CABLES/USB INTO THIS INSTEAD OF TRYING TO PLUG INTO THE BACK/SIDE OF THE TV, THIS IS A GREAT FEATURE. NOT HAPPY THAT THE TV DOES NOT SWIVEL, NEVER THOUGHT TO CHECK THIS OUT PRIOR TO PURCHASE. THE TV MENU IS OKAY BUT DOES NOT HAVE A LOT OF FEATURES AND IS NOT VERY "CUSTOMIZIABLE"! OVER ALL IT IS A NICE TV.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      waynejr,

      Thank you for purchasing and reviewing this Samsung 55" Class MU8000 4K TV. Your user feedback about the swivel function is very important to us and will be shared with our TV team,

      Please do reach out to us should you have any questions, concerns, or need assistance.

      You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG.
      Or by LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV to go with my Play Station Pro4, works great. The refresh rate and and picture brings the games to life. Wish the cable companies and dish companies would catch up with the tech.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Already own two Samsungs; anxious for big one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned Samsung televisions for several years now, and we are pleased with the picture and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    very good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is a very good quality. It almost looks 3-D. The color is sharp and vivid. We had no idea how much we were missing out with on our old TV. 4K HDR is the only way to go from now on out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Samsung Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound is fantastic. The upgrade of the remote for navigation is very streamlined and user interface with apps is outstanding. Highly recommend. we have this in both a 55" and 65"

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on the TV is so vivid, I've never seen another TV with such sharp colors! Was so easy to set up. I bought this for my son, now going to purchase another just like it for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product. Picture quality is detail and audio is good. You don’t need to blast it with volume. The remote is good and the voice command comes in handy. I highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great purchase experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when selling me the product. That's where it ended, We got the tv and 7 speaker system wired, installed and technically set up successfully, but then a few days later it wasn't working all together correctly (Maybe a kid hit a button?). The tv and receiver were supposed to turn on together and all sound was supposed to come from the home theater system. It was probably just a setting on the tv or receiver or both, but we couldn't figure out how to change it back. I called Geek Squad because we had purchased support, and they told me it would be !!$650.00!! to help us get the tv settings correct. I spent $3,000.00 on the support contract, tv, receiver and home theater speaker system, and now we can't watch Netflix using the surround sound. Very disappointing. Hopefully I will find time to figure out how to fix it myself. I wish the technicians who are familiar with this could give us 5 mins of advice concerning a problem they are most likely familiar with and could solve in 10 mins what has taken us hours to try and rectify.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Kenggiovanna,

      Thank you for your review on this Samsung MU8000 Ultra HD Smart TV.
      I am sorry you had issues with the purchase and service experience of your TV. Your feedback is important to us and we will document your concerns.

      Please give us the opportunity to assist you by contacting us via one of the following options:
      1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
      2) reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      3) Connect with us on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television, bought to replace my 32". Definitely worth the money. Super clear picture, and love the smart tv apps. Would recommend to anyone looking to replace their current television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear picture, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very clear, Setup was extremely easy! Love the power supply box because it has additional hdmi plugs and it can be located in an easy to access location thanks to the cord on it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, this Samsung Series 8 55” flat screen delivers. Right out of the box is an easy set up. With the control box the hdmi is a quick connect, which the hdmi cord is hidden going to the tv through the tv stand.I had the go to settings to change the clarity of the picture. It’s personal preference. The picture is so true to color and detail. I had purchased a Samsung 58” series 6 and return it for this one. Reason being, I was getting to much jutter in the picture and I could not get rid of it in the resolution settings. With the series 8 there is so much control with the jutter, especially when watching sports where there is so much movement. It’s not flawless but with the clarity makes it a better tv. I would recommend the series 8 to anyone who enjoys deep rich color in watching tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity. The sound/speakers are great... Gives a surround sound feel without having surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv. I put it upstairs and it’s a great size on the wall. So convenient as a smart tv. Can watch all my favorite shows so easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick access to apps like Netflix and Pandora. Voice feature on remote works well. Immediately recognized my network and connected automatically. Plays most codec files such as .MKV, .Mp4, .AVI and .MOV. All of the connections (HDMI for xbox) go into a small box that sits separate from the TV.

    I would recommend this to a friend