Customer Ratings & Reviews
- Model:
- UN55MU8000FXZA
- |
- SKU:
- 5754805
Customer reviews
Rating 4.7 out of 5 stars with 2271 reviews
(2,271 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 55" Class LED MU8000 Series 4K UHD TV for its exceptional picture quality, easy setup, and reasonable price. They appreciate the vibrant colors and brightness, making gaming and movie-watching experiences enjoyable. While some users have concerns about the viewing angle and occasional screen issues, the overall positive feedback suggests that this TV offers great value for its features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, good sound quality even without soundbar. Remote takes a little getting used to but is OK. Setup easy and intuitive. On sale, won't find a picture this fantastic!
I would recommend this to a friend Rated 5 out of 5 stars
Great Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really enjoy this television. We will be putting in our bedroom.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this same 4K 8000 series TV in the 82” and love it. Great TV
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded from a 46" Sony that was 9 years old. At the time of that purchase, Sony was considered the best brand. Many friends -- and recent newspaper articles -- have said that Samsung has overtaken Sony, and we now heartily agree!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Pretty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture I can speak for the hdr yet but I can only imagine.
I would recommend this to a friend Rated 5 out of 5 stars
Needed a new TV and did a lot of shopping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love this TV ... did a lot of shopping for one and price was right
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice slim nearly frameless style.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the brightness, sharpness & wide viewing angle. Skin tones look off and somewhat blotchy to me. It is very slim with a very narrow frame around screen. Large screen with minimalistic appearance. Not sure I like the tethered port box. Will have to see how cables can be managed once it permanently mounted to a bracket. Overall satisfied with purchase.
I would recommend this to a friend Rated 4 out of 5 stars
Great smart tv option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Television has great picture clarity and smart tv features are very easy to use, even for those who do not have great experience with tech.
I would recommend this to a friendRated 5 out of 5 stars
Awesome tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv and the one connect system but not a fan if the remote
I would recommend this to a friend- Pros mentioned:Color
Rated 2 out of 5 stars
Bad Motion and Build Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as I turned the TV on a vertical green line appeared on the right side of the screen, going all the way from top to bottom. It was visible regardless of input, menu, etc. Decided to still test TV out before returning. Motion handling was very poor, and images appeared to be "streaking" across the screen. Upscaling on lower resolution sources (720p) looked very poor as well. This TV still earned 2 stars though due to the color (HDR especially), and the Tizen OS. This is the second Samsung TV I have had problems with recently so I ended up returning this for a Sony X900E, and could not be happier. At the time of purchase, the Sony was $200 more than the Samsung, but is well worth it. Upscaling is great, motion handling is excellent, and native 4K and HDR sources look incredible.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .BestBuyBuyer,
Thank you for your review on this SamsungMU8000 4K Smart TV. I am sorry that it did not work out for you.
Your overall customer experience feedback is important to us and we will document your concerns for future improvement.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Spectacular 4K TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent 4K Tv. I was torn between this TV and the Sony which has slightly higher ratings. couldn't pass up the sale price of $899. Excellent picture quality, decent sound for such a slim TV. Very light weight and easy to mount.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful TV. The operating system in this TV is smooth and quick.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are sharp, deep white and brilliance of the screen is great
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Magnificent picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the product that I came to purchase. However, the staff saw what I was looking at and recommended a much better product for a much better price. The quality of picture far exceeds my expectations. Thanks Best Buy!
I would recommend this to a friend Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful personnel. Very understanding and flexible to our problems
I would recommend this to a friendRated 4 out of 5 stars
Love Samsung, not a huge fan of 4K technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, for size and price however not a huge fan of the 4k technology.....would be better if more cable providers offered 4k channels.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 8000 series TV are Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 8000 series TV are great, I have a 55 in Unit and love it.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
hate the remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pros picture quality is outstanding apps galore and easy to get to have it connected to my desktop and the picture is clear and easy to read any text the cons just one the remote found my dish but doesn't control all aspects my dish offers so I have to use my dish remote
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful picture and design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Set up was easy even for the technologically challenged like me. No sound bar needed. Cons: Have issues with cable cover panel staying on in back. Need to adjust lighting in tv room so there`s no glare on this larger set.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have enjoyed this TV. Looks great I have it in my bedroom. I purchased the Samsung 55" - LED- 2160p- smart 4K ultra HD with dynamic range. Can't go wrong with buying this.
I would recommend this to a friend







