Customer Ratings & Reviews
- Model:
- UN55MU8000FXZA
- SKU:
- 5754805
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 55" Class LED MU8000 Series 4K UHD TV for its exceptional picture quality, easy setup, and reasonable price. They appreciate the vibrant colors and brightness, making gaming and movie-watching experiences enjoyable. While some users have concerns about the viewing angle and occasional screen issues, the overall positive feedback suggests that this TV offers great value for its features.
This summary was generated by AI based on customer reviews.
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV its excellent perfect resolution also looks great
I would recommend this to a friendGreat picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First HD TV and we are thrilled with the picture clarity!
I would recommend this to a friendAwesome TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my new TV. I would recommend it to anyone.
I would recommend this to a friendExcellent picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth upgrading from traditional to 4K Ultra. Very happy
I would recommend this to a friendGreat TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price and always have loved Samsung TVS
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture. Sound not great.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great for the price. I had to buy a sound bar as the speaker is not great likely due to the thin depth (rather than some mechanical issue).
I would recommend this to a friend Beautiful Picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy hook up and Samsung "BLACK" is definitely 'BLACK"!
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended it to a friend the first day! Love this TV.
I would recommend this to a friendLove my new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love all of its features! And the remote is wonderful!
I would recommend this to a friend- Pros mentioned:Design, Ease of use
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great product. Slim and fit well. Easy to set up
I would recommend this to a friend Don’t buy this...Best alternative is SonyXBR65X850
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV..but fragile and poor customer support December 13, 2017 Mohamad from Blue Bell, PA, USA Samsung doesn’t stand by its product. We have 8 different Samsung products at home, when we needed them to stand by their product and provide us proper diagnosis and solution to resolve the problem within warranty period...they couldn't. When the screen started with sudden increase in darkness to vertical lines, then minor crack shows up, then horizontal and vertical line and larger crack… Then totally stopped working! This happened after 10-11 months of purchase and I had a month left in warranty! It took 4 phone calls, and one online request to discuss the problem over 2 weeks of my time. Without even checking the any logs or opening up the TV, on call support staff started blaming me and they said it customer is responsible for any cracks and this is not a manufacturer defect. After multiple escalation they agreed to send a technician to home visit. The representative did a visual check...didnt even touch the TV and asked the “story” of the what happened… He turned the TV on and took a picture and said it’s not a manufacturer defect. The internal screen is broken… It happens only due to the negligence the owners not Samsung. So far this has been such a frustrating experience after spending 1300$. Very disappointing due to fragile quality of the product, worst customer support and technician supports!!! No, I would not recommend this to a friend. Rather buy SonyXBR65X850E 4K 65 inch tv...far better! Loving it!!!
No, I would not recommend this to a friend- Pros mentioned:Color
Great upper range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great upper range TV. The 800 series is a great TV for those looking for hire processing and more vivid colors be careful at the viewing angle low and high is relatively small so do not place your TV over 6 feet
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture if you're not a gamer. Easy set up. Definitely didn't need the Geek Squad.
I would recommend this to a friendBrand response from MrSamsung
Posted .jade123,
Thank you for purchasing this Samsung TV. I am glad that you are happy with the viewing experience.
Have you tried "Game Mode" on this TV? You can access Game Mode by going to Settings > Picture > Special Viewing Mode >Game Mode
When Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Pretty Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, every now and then it dims then brightens back up. Doesn't get in the way of it being a great television though.
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Would buy again. Purchase process was smooth.
I would recommend this to a friendPerferc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.;););)I love it!! :):):)just perfec for my family &);)
I would recommend this to a friend- Pros mentioned:Picture quality
Excellent television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy that I went with the premium samsung tv. After buying one and than returning it to Wal-Mart, purchased this at best buy. What a tremendous difference in picture quality. Love the USB plug in box....
I would recommend this to a friend great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own a 65" curved and purchased this one for my son
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Service was very helpful and professional.
I would recommend this to a friend- Pros mentioned:Picture quality
Great 4K HDR TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first 4K television and I couldn’t be happier. I’ve always stuck with Samsung, they never disappoint. Video games and sporting events make you look like you’re in the game or at the event. Great buy!
I would recommend this to a friend