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Customer Ratings & Reviews

Your price for this item is $399.99
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Customer reviews

Rating 4.7 out of 5 stars with 2271 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the 55" Class LED MU8000 Series 4K UHD TV for its exceptional picture quality, easy setup, and reasonable price. They appreciate the vibrant colors and brightness, making gaming and movie-watching experiences enjoyable. While some users have concerns about the viewing angle and occasional screen issues, the overall positive feedback suggests that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,271 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors and picture are fantastic. Remote takes a little getting used to since everything is smart or online these days, but it didn't take long to figure it out. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't consider Samsung at first, but the more we looked at it the better we liked it. The picture is very clear and the menus are organized and easy to navigate. Good buy for the cost

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture sharpness and color is great but like many who have reviewed the tv before me said, the sound seems a little muted. Even though playing with the sound settings seems to have improved it a little, I'm still going to need a sound system. Otherwise the other functions are great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy breezy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome and highly recommended if you want a no fuss, HI tech, smart TV. The picture is so clear, sharp and bright colors. We are thrilled we snagged a Black Friday deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great, best thing I ever purchased from Best Buy. The 4K ultra HD is a total game changer

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture and love the Smart TV options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My younger son set up the TV. So great to have access to Netflix, Amazon, TouTube and our DVD player all with one remote. The picture is clear and color great. Excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture really looks great. sound could be better but that's normal these days. I wound recommend a sound bar. Sports and video games look incredible. definitely recommended

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my LG for this Samsung. Noticeable difference! It was hard to tell at Best Buy with a wall of TV's, but when I got it home, I could really see the difference. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. The picture is fantastic and the colors really pop. I love how it comes with a separate box to hook up all the HDMI ports and being able to hide some wires

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an awesome picture for viewing 4K movies. This is the first TV that I have owned that the HDMI ports were not on the TV, works well though. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV, one small problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with great picture. Only problem is that the TV will occasionally not be able to find an external source via the HDMI interface. When this happens, I unplug the HDMI source connector cable from the TV, and then plug it back in. The TV then can find the external HDMI source.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv at a great price ,thanks best buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was watching and watching the price ,and finally went on sale . Love it , especiallynthe apps .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good upper-middle price range tv. Definitely not as bright as the QLED made by Samsung but worlds better than their 6 series. Great tv and the 120hz makes a big difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice large panel television

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this unit to be our main viewing venue. The crisp picture clarity and smart features combined with Samsung excellence made it an easy choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very light weight

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for what it offers. Very light and easy to install. I don't mind that it doesn't have a big speaker; from what I can tell it's plenty loud for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great overall quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased both the 55 in and 65 inch model of this upgraded Samsung television. We are very pleased with the quality and the picture is worth going with the upgraded models.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Poor TV Black screen periodically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many Samsung TV's over the years, Purchaed this tv for my father birthday he love's watching sports, Picture was great in store. Right out of the box there seemed to be a problem with the screen periodically going black then returning to picture. Samsung said it was a firmware issue or HDMI cable updated both still having the issue. I am still waiting on Samsung for a fix to the problem. People at Best Buy have been very helpful even offering an exchange, but with TV hung I was hoping not to remove and replace it. I would not recommend the Samsung MU 8000 series to anyone till Samsung fixes the issue.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      RSWMKW,,

      Thank you for your feedback on the Samsung MU8000 4K UHD Smart TV. I am very sorry for the issues you have encountered, and understand your frustration. Your user experience is very important to us and will be shared with our teams.

      Should you wish to check the status of your repair request or need any further assistance, please contact us:
      1. Toll-free 1-800-SAMSUNG
      2. LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      3. Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.

      - Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My first 4k Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really isn't anything bad to say about the t.v. Great picture and sound, the only thing i was disappointed was that the remote doesn't light up for nite time viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for Sports, Movies and Shows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Picture is a major upgrade from my plasma and the 4K will have your eye the way HD did when it came out. This TV should be considered for any serious TV buyer!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's modern flat screen TVs, 99% of what matters is picture quality and this one is absolutely great. You'd have to spend another couple of grand to get a slight improvement.

    I would recommend this to a friend