Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 2271 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the 55" Class LED MU8000 Series 4K UHD TV for its exceptional picture quality, easy setup, and reasonable price. They appreciate the vibrant colors and brightness, making gaming and movie-watching experiences enjoyable. While some users have concerns about the viewing angle and occasional screen issues, the overall positive feedback suggests that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,271 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV and easy to set up. The only thing lacking is a good quality of sound, but I purchased a soundbar to solve this problem. The picture is Ultra HD and very realistic. I am very pleased with this TV so far. It was difficult finding headphones to pair with this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV after reading the excellent reviews it got and I am happy to say that I am very pleased with my purchase. Good quality picture. Excellent brand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    beautiful images

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the television has amazing colors, the images are fantastic, we used it without the sound bar at first and it was great but with the sound bar is fantastic. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Clear and Colorful picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After speaking to the Best Buy associate I decided to purchase the higher priced 8000 Smart TV and am glad I did. So far it is all that I expected and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I’ve ever owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this new TV! Clarity is amazing. It is difficult to describe the difference from 1080 HD 240hz refresh rate to this 4K unit. Like going from VHS to Blu-ray.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I have owned. Picture quality is beautiful and usability is extremely responsive. It was also very easy to setup and looks great on our entertainment center.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very Good HD TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Wifi antenna needs to be improved. TV buffers longer than other devices when streaming TV shows at start up and occasionally buffers and freezes in the middle of streaming TV shows.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    EXCELLENT TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOT THIS ON SALE,AND AFTER BUYING A INSIGNIA FIRE TV ,THIS WAS LIKE DARK GOING LIGHT. IT HAS GREAT PICTURE AND VERY GOOD SOUND.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv I've had this far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the picture that I get and the kids are amazed at the picture when gaming. It's my first smart tv and I feel that I've made a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4k TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an LG 1080p that had an amazing picture. The picture quality of this TV is far superior to my previous one. I'm very happy with this Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture! Perfect for sports!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an upgrade to a standard def 55, and was not disappointed! Colors were sharp and vibrant, and hanging was super easy with just another set of hands!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesomeness!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great all around. Best Buy had the best deal. It offers great sound, and apps so you won’t need an additional device to run Netflix and the like.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can't beat Samsung technology!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sharpness of the picture. The size makes it almost as great viewing as The Silver Screen! I get much more enjoyment out of regular broadcasting and my DVDs!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV on the market for this price. Free install too, can't beat it. Easy user interface, great picture. I added a Samsung sound bar, which I highly recommend too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Samsung for the price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to beat the 8000 series for quality at this price point. Picture is essentially the same as my 9000 series model. This is a great tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over my old LCD TV. Amazing picture, functions, and the sound is rather good to me considering several reviews saying otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV is exceptional viewing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always found better deals through Best Buy...my last TV purchase was 8 years ago...a Samsung...and this Samsung 4K television is an HD marvel at a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this TV bc i actually like the stand and it has the dynamic picture setting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great tv picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the TV, connected to my wifi and immediately went to HBONow to watch Game of Thrones. I COULD NOT ACCESS THE PROGRAM!!! There is a unresolved glitch between HBO and Samsung. The software in the TV is not compatible with how HBO is streaming the show. How can this be on a brand new "Smart" TV? VERY disappointed!

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Kippychannelsurfer,

      Thank you for purchasing the Samsung 55" Class MU8000 UHD Smart TV. I am sorry to hear that you are experiencing sound issue witht the HBO app.

      This TV is compatible with its built-in HBO GO app.
      Please give us the opportunity to assist you by contacting us via one of the following options: 1) call Samsung Customer Support toll-free at 1-800-SAMSUNG. 2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact 3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/ Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon. -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice but didn’t work for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted and tried to really like this TV as it had a really good picture quality but it didn’t look for play well with my home theater receiver and I ultimately gave up trying to keep things recognized by the TV after initial setup. I think it stemmed from a technical conflict betwin the “one connect” smart hub that ultimately was just an extra step between my receiver and the TV that caused headaches so I had to return it. Probably would’ve been a different experience and outcome if I wasn’t using a receiver and everything was going straight into the one connect smart hub but honestly I just don’t really like that particular feature and would prefer to go straight into the TV with typical hookups instead.

    No, I would not recommend this to a friend