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Customer Ratings & Reviews

Your price for this item is $399.99
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Customer reviews

Rating 4.7 out of 5 stars with 2271 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the 55" Class LED MU8000 Series 4K UHD TV for its exceptional picture quality, easy setup, and reasonable price. They appreciate the vibrant colors and brightness, making gaming and movie-watching experiences enjoyable. While some users have concerns about the viewing angle and occasional screen issues, the overall positive feedback suggests that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,271 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Brillant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! Great display, beautiful design. I love the sleekness of the device and how it connects to all of my products seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wondetful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung products. This TV has a lot of options for optimal viewing and hearing. The quality is absolutely Amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing resolution and color! Everything looks crystal clear and darker colors are definitely more vivid. So worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I now have 2 of these in my home and love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first Samsung 6mo. ago its a fantastic tv. I liked it so much just got my 2nd one. very light good looking fantastic picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is fantastic, I couldn't be happier with my purchase. The colors and quality are beautiful in this tv. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful Tv for Hulu streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to steam Hulu and use Apple TV. I fact it is easy to use with most connected devices. One remote to control them all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been watching this TV for almost 4 months now and the price has not changed. So I finally just went ahead and bought it and I'm very satisfied with what I purchased! There's nothing but good reviews about this television!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadn't bought a new television since 2009. Needed a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and easy to set up....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv last month and have been completely satisfied. Great picture quality and easy software to use the smart tv functions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Something you need to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Direct and to the point.... excellent picture quality, excellent sound quality. Horrible remote and hard to navigate through menu/features. Disappointing there was not a better way to complete a great picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture, but find it difficult to ask Samsung service question as there is no connection or help. Owner manul lacking info!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv works well and has good resolution sound could be better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shipping is great and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift and has not been taken out of box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding TV with one caveat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales force at Best Buy, as always, was friendly and knowledgeable. We love our Samsung TV, except that the sound system really requires the addition of a sound bar. We didn’t know this when we bought the TV, so made a second, hourlong trip back to the store to buy one. Our salesman mentioned that many people return to buy them. This is not a criticism, but a suggestion: have the sales personnel recommend the purchase of a sound bar, and why, at the TV POS. Otherwise, we are very satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could had been a lot better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me over 6 months in order to speculate the remote. IMHO Samsung is using the same tactic they use on their smartphones. That is to produce a polished t-u-r-d and present it as gods greatest gift to mankind. Either way its up on the wall and I have to eat it. First issue out of the box. Cable management and layout of the onelink connect box. The ethernet port is treated unfairly in this layout. Basically its routed on the other side of the tv and is left to hang outside the other side of the tv. second layout issue. is the optical cable. not everyone person in the world has a soundbar, with that... a soundbar with an optical input on the side. In my case I have a bose 3-2-1 series III that with the one connect box on top sometimes is a balancing trick since the box itself is so light and the optical cable weight has it sometime hangs a bit off sided. I really wonder why ethernet was not integrated into the connect box now that I'm on the issue. Third and biggest issue. The software. Ad ridden and clunky. When I watch tv, I want an experience that negates all if not most of negatives in my life. hence why I splurged on this. I played with the Sony Smart TV's but could not stand the clunky sluggish always crashing interface. The Samsung UI has not ever crashed, but is lacking a lot. I cannot bypass the flamboyant autodetection on the HDMI ports. If you plug in and remove devices like I used to before buying this TV you might not be so happy. I also have to try and modify each remote to control both the bose and the device... For someone who can make a frontend for many cloud based apps, a network cable and program a vcr... Yeah this is better said than done. Netflix there is no way to jump directly to the home screen thats okay. I had an earlier model from 2011ish that had an amazing screen, but got really hot. I someway somehow had the capability to stream the incoming video from the tv to my Samsung Note tablet. Here there is No PIP, nor no real streamline way of even sending video to the tv from a tablet, or from a computer. Windows 10 users will be happy as you can remotely project to this TV. As far as receiving back video and PIP, as i mentioned earlier don't bother. browser for internet, and local files is clunky. There is no capability for creating list, or deleting certain videos. My place is highly unfiltered, and I'd hate to scar the kids who clicked on elmo to hear him in a tone they shouldn't know about for the next 10+ years. Video is 7 out of 10. I believe the KS series did a much better job. I wished I had bought it. but hesitated.. Im not sure who else i can look into since Sony and Samsung are lacking, and OLED has a sort life span. i accept the choice but expected better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Samsung - 55" Class (54.6" Diag.) - LED - 2160p -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I got this TV to replace a Samsung Plazma unit that was fading on me. The colors and contrast on the new TV are super.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So Far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Samsung 4K Ultra HD TV, nice sharp crisp picture quality and I love the new mini remote. This is my third Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazingly beautiful tv. Had an LG but picture went out after a week. Replaced with this one and no regrets at all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Television, perfect size and highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better TV than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item after purchasing a TV from a different manufacturer, which we didn't like. Very satisfied with Samsung!

    I would recommend this to a friend