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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 2271 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the 55" Class LED MU8000 Series 4K UHD TV for its exceptional picture quality, easy setup, and reasonable price. They appreciate the vibrant colors and brightness, making gaming and movie-watching experiences enjoyable. While some users have concerns about the viewing angle and occasional screen issues, the overall positive feedback suggests that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,271 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture in this tv is amazing. 4k and audio is perfect not really necessary for audio accessories

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retired my Sony Bravia 46 inch. Searched for a upgrade and this 8 Series 56 inch 4K is as a perfect choice for me.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    First 4KHDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Definitely an upgrade from my 40” that’s about 8 year’s old. Wish I had more time to watch on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Audio and video are excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a samsung tv that was 7 years old. The audio was not good. This tv has better sound and picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best picture for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy intuitive set up and very good remote control with a pointer, a lot of adjustments which can be done on a fly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze. My phone synced up and finished everything. "1 Remote to control them all!" I love this thing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a nice picture quality overall. Bought a floor model last time and only lasted a year. Hoping to get longer with this one which is similar to what i had. Recommend the warranty just in case

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture Subpar sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned numerous Samsung TVs and this one has a great picture but the sound is the worst so far. Seriously have to consider adding a sound bar or running the audio through a home theater system

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back and forth between this TV and comparable Sony. Very please and impressed with picture and app features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Nice for the first week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV had beautiful picture for the first week. Then the picture started getting darker. Started fading in and out and changing with the lighting in the room. Taking it back and will try another one.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      TimA,

      Thank you for purchasing the Samsung 55" Claas MU8000 4K Smart TV. I am sorry to hear that you are experiencing issues.

      Please know that Samsung is committed to providing the best possible product experience, quality, and value. We back the Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

      I hope the new unit works out for you. If you need assistance, please contact our Customer Support toll-free at 1-800-SAMSUNG for assistance with troubleshooting or warranty services.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, I am very sorry for the unfortunate experience and hope that we will hear from you soon.
      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp, brilliant picture. Colors are true and realistic. Worth the little extra money over other 55 inch models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before arriving at Best Buy we went to a few stores that carry TV's and got estimates. When we arrived at Best Buy we were greeted by a fantastic salesman and he answered all the questions we had and showed us all TV's in the size we wanted. Told him we wanted to think about it overnight. Went back the next day and bought the TV we liked. We will never buy from any other company as we were so happy with Best Buy. They were so profession and so accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a beautiful picture with rich contrast in colors, with minimal blurring. Only complaint would be that every time you switch from a gaming device to TV you have to switch game mode on and off.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect picture tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has such a great picture. Sometimes you think you’re not even watching tv. It is clear and a great size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV - it is super clear and the colors look amazing. And it looks really sleek in our living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great quality TV for the price.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product that has great picture and sound qualities for a low price. It has loads of features and is very easy to set up. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV, easy to use and has a great picture and sound quality. It looks amazing over my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice I'm our home. It also does well with 4k movies and is able to keep up with the faster refresh rate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv is very great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is beautiful. The remote is a little hard to get but I absolutely love the one connect that came with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV to fit our family room design. So far we a very pleased with its picture and performance.

    I would recommend this to a friend