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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 2271 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the 55" Class LED MU8000 Series 4K UHD TV for its exceptional picture quality, easy setup, and reasonable price. They appreciate the vibrant colors and brightness, making gaming and movie-watching experiences enjoyable. While some users have concerns about the viewing angle and occasional screen issues, the overall positive feedback suggests that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,271 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    4k gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted a 4k TV for a while now and happen to be a gamer as well. I have no lag while gaming and the picture quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture on this TV and it is user friendly. Everyone who likes to enjoy watching sports on TV should have one of these sets.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Was skeptical at first but the picture quality is spectacular. Xbox one games looks stunning. The built in sound is good also. Not sound bar level quality but still very good for being built in. If you’re planning on mounting it you may need to purchase longer screws. The top screws that came with two of the mounts were not long enough but overall an excellent tv. If you can, connect the tv to the internet via Ethernet cable. My router was right next to it and the movie had to buffer a few times.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greate TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced my 10 year old Samsung. I have had it for a month and it is working as advertised and for the price it is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent upgrades all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 other samsung smart TVs before this one. This one is ridiculously good and has improved dramatically over a 2016 model that I currently have. I like the speak to find option. Simple remote is actually really nice. I wish this TV had the connect panel like the QLED model lineup. The salesperson in the store incorrectly showed me the QLED connect panel and wire. I was disappointed when I opened the box and realized it was not the same. Not a deal breaker and I would buy this model again knowing that info.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is fantastic the set up was easy and straightforward .The one remote takes a little getting used to but operates seamlessly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv for medium sized room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv provides a great picture with vivid color and detail. It was very easy to set up and we are happy with our upgrade to HDR

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Easy enough to use even for someone who is slightly tech challenged. I've already recommenced to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    So sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a sleek design! Very easy to set up and the connect box is a great idea - much easier to access when the TV gets mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was very easy to set up and has very vibrant color and definition. I got a Samsung soundbar and it sounds fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge step up from my old tv. For the price it is one of the best tv's on the market that I have seen with included features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I'm a fan of samsung products; it's never let me down. This is the best tv i ever had. I had to chose between this and the curved version, but i chose this since the only difference was that the curved tv automatically adjusts its brightness/contrast based on the lighting of the room. I felt like that was not worth an extra $100 for, so i opted for this flat screen. I'm glad i did. The 4k image quality is superb and it being a smart tv makes it so much easier to stream 4k movies/shows.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice TV, but not as good as I had expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my ten-year old 46" Samsung TV began to get lines coming up from the bottom of the screen, I decided it was time to start looking for a new one. I loved my Samsung so thought I would start there. After doing some research, I decided this was the TV for me. I went to Best Buy and compared it to The Sony BR 55" 900E. They looked very similar and since I had good luck with my old Samsung, I decided to stick with them. The set up was easy. Our old Harmony remote was programmed for our Samsung TV and I didn't need to do much to get that working well. BUT when I started watching the TV I was not happy. The colors were so intense they didn't look natural. The beautiful color was what I liked about our old Samsung, but these just didn't look right. Faces looked sunburned. I first attempted to adjust by taking some the red out and adding a little green. On some stations that looked ok, but then I would have to adjust every time I changed the channel. After reading more online I found a site that gave a very detailed guide for calibrating this specific model TV. It was very helpful and improved the color issues by 75%, but I still wasn't really happy and realized I was never going to be happy with this TV. So I began reading more reviews and found there were others who felt the same way. The Sony 900E seemed to keep popping up as a better alternative. As much as I dislike returning items, I decided it had to be done. Best Buy was great and came and picked up the Samsung and delivered the Sony for me. Set up on the Sony was a little more complicated, but not bad. The picture on the Sony right out of the box was amazing. No more weird color issues, just a great picture. So as sorry as I am to have to say this, although the Samsung TV is still a nice TV, I would have to go with the Sony when comparing these two models. Hope this may be helpful to someone considering these two options.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Elle,

      Thank you for your review on this Samsung MJU8000 UHD SmartTV. I am sorry that it did not work out for you.
      Your feedback about the picture effect is important to us and we will document your concerns for future improvement.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
      Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions in our relentless efforts towards delivering world-class service and products.

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      -Samsung Ambassador. Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture great high definition easy to connect Blu-ray to TV instructions very easy to read would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    great samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for a TV 49 inch but seen this 55 inch and decided to buy it great TV and great color and sales help also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and fast refresh rate for gaming.The perfect Tv for gamers and movie lovers alike. You can't go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great resolution and picture quality. It was very easy to set up and works with all my components.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Love this Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together. Remote syncs on its own. Back keeps wires neat especially with the extended connector.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing and the refresh rate is so quick that I had to lower my controller sensitivity

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV when my the backlight on my 48" LG went out. I had that TV for several years, but was ready for the upgrade to 4K UHD, especially with the impending arrival of the Xbox One X. This TV does some things I didn't expect, like the remote being able to control the Xbox, apple TV, Stereo Reciever ect... It has a few little features that I have come to think of as fantastic. Really looking forward to setting up the new Xbox on it come Nov. 7th.

    I would recommend this to a friend