Customer Ratings & Reviews
- Model:
- UN55MU8000FXZA
- |
- SKU:
- 5754805
Customer reviews
Rating 4.7 out of 5 stars with 2271 reviews
(2,271 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 55" Class LED MU8000 Series 4K UHD TV for its exceptional picture quality, easy setup, and reasonable price. They appreciate the vibrant colors and brightness, making gaming and movie-watching experiences enjoyable. While some users have concerns about the viewing angle and occasional screen issues, the overall positive feedback suggests that this TV offers great value for its features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and picture quality. Very nice upgrade.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture on the TV IS TERRIFIC. My only complaint is more usb outputs are needed on tv not the output module.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture, easy setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with the sound bar and it all hooked up seamlessly. Picture quality is great. Love the simple remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid tv, clear picture, excellent in 4k video. Very happy. Looking to purchase a 2nd one in the near future.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great tv for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picturequality. Is very good. Like the seperate connection box but instructions were somewhat difficult.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, awesome picture, some software issue sif interested in attaxhing a secondary sound sustem
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Picture Samsung MU8000
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I can't believe how good the picture is on this panel. YouTube 4K and HDR content looks crazy good.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a nice picture good quality perfect for mounting on the wall would recommend this TV good price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Image is clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is light, great picture quality - the heavy box for adds on is inconvenient for wall mounting
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as our first Smart TV and found it to be of great value. Easy to setup and use.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Sales help was great. I told him what I wanted and he recommended this tv to me. While I decided to look around and compare other models, he never discouraged me from doing just that. He was right on the mark. This is my first smart tv and couldn't be happier with the selection.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv great picture not the best for competitive gaming but other than that it’s great
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is so clear. Sometimes too clear. A little had to set up but overall really nice
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Love how thin and lightweight it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clarity of the picture. Easy navigation with the remote using the smart tv function
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture of this tv is great. Easy to setup. The Best Buy sales person was extremely helpful.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
ISSUES WITH CONNECTING TO NETFILX AND YOUTUBE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HAD TO POWER DOWN THE TV AND POWER BACK UP AFTER 1 MINUTE TO BE ABLE TO RECONNECT TO MY NETWORK AND BE ABLE TO ACCESS NETFLIX AND YOUTUBE. WENT ON FORUMS FOUND THIS IS A COMMON ISSUE WITH THIS MODEL. WORKS NOW......PICTURE QUALITY IS VERY GOOD BUT 3 STAR BECAUSE OF THE FEATURES TO BE ABLE TO STREAM WITH THIS MODEL ARE LESS THAN GREAT.
I would recommend this to a friendBrand response from MrSamsung
Posted .PATRICK,
Thank you for purchasing and reviewing this Samsung 55" Class MU8000 UHD Smart TV.
I am sorry to see that you had trouble with the internet connection.
Here is a link to a video clip of WiFi trouble shooting tips:
https://www.samsung.com/us/support/answer/ANS00063127/
*Note if you see a blank page, just click on the white space and the video will start loading.
I hope this helps to solve your connection issue.
Please reach out to us if the issue persists via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  http://m.me/samsungsupport
4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice tc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. I end up buying two of them. One 55" and one 49" to replace two old tv .
I would recommend this to a friend Rated 4 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been extremely impressed with the quality of this TV. I was skeptical as never been big Samsung fan, but as soon as I took it out of the box, could just tell it was on another level of tech then others out there. My only complaint is their OS it runs is little clunky
I would recommend this to a friend- Pros mentioned:Design
Rated 3 out of 5 stars
Mediocre Picture Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this new TV after my 10-year old Samsung TV died. Having had a good experience with a Samsung, I only wanted to buy the same brand. With all the hype of new, smart TV's, I expected great, consistent picture quality, but it appears a little poorer than my old technology TV. I do love the slim line appearance of the TV itself.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .dolly
Thank you for being a fan, and for providing your feedback on this Samsung MU8000 TV. I am sorry to hear that you were not happy with picture quality.
The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.
Please give us the opportunity to assist you with image quality adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 3 out of 5 stars
Defective TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new 4K TV had a green stripe at the bottom of the screen. It would not go away even after diagnostics. I took it back.
I would recommend this to a friend







