Customer Ratings & Reviews
- Model:
- UN55MU8000FXZA
- SKU:
- 5754805
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 55" Class LED MU8000 Series 4K UHD TV for its exceptional picture quality, easy setup, and reasonable price. They appreciate the vibrant colors and brightness, making gaming and movie-watching experiences enjoyable. While some users have concerns about the viewing angle and occasional screen issues, the overall positive feedback suggests that this TV offers great value for its features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great 4K tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv picture quality is pretty good for the price
I would recommend this to a friend Love it.Great picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1080p HD TV IS GREAT. Volume is not as good as last TV. We need to have the volume setting above 20 whereas our last TV in same position never exceeded 10 on this setting.... but that is not a real complaint!
I would recommend this to a friend- Pros mentioned:Picture quality
Nice picture but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV planning to cut the cable cord. My firestick works fine but Netflix gets stuck using the TV app. I was told it may need service... no thanks not on a new tv so I returned it and got the Sony. Honestly, I think the Samsung had a better picture.
I would recommend this to a friend Nice TV now that it is working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a 55" Samsung TV at the Best Buy. store on Mall Loop Drive in Joliet IL. It is finally working after having the repairman out to fix the picture or sound bar on three occasions. We also bought a Samsung refrigerator which we had to have the ice maker worked on two times. I don't think we will buy any more Samsung products.
No, I would not recommend this to a friendFantastic TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 8000 series took me several days to get use to. It did not compare to what I had previously (tube tv). The TV starts fast and has great features that I didn't know I needed until I saw them. Great tv!.
I would recommend this to a friend- Pros mentioned:Picture quality
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good: interface, picture, and overall. Bad: HDR
I would recommend this to a friend Great quality with size down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made the jump down in size from a lower quality series/model. Got the 55" instead of the 65" and spent just a hair less. The quality difference may be minimal to some but was quite. Provable to my eye.
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with our new TV. The picture is great,
I would recommend this to a friend - Pros mentioned:Picture quality
Sleek TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice very slim and the picture is Phenomenal.
I would recommend this to a friend - Pros mentioned:Picture quality
Goodbye for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture but not what I was looking for...
No, I would not recommend this to a friend - Pros mentioned:Picture quality
great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to unpack and set up. . Great picture 4 stars
I would recommend this to a friend Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't complaint for the price I pay it's a good tv
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv some minor flaws over all. Great picture.
I would recommend this to a friend Great television but the built in Wi-Fi is very po
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took 3 days of back and forth with Samsung to get the Firmware updated and connect to the internet for live streaming.There seems to be an inherent weakness in the Wi-Fi and it won't work unless the router is very near the T.V.I had to download the update from the internet to a flash drive to update the firmware.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Photog52,
Thank you for purchasing and reviewing this Samsung 55" Class MU8000 UHD Smart TV.
I am sorry to see that you had trouble with the internet connection.
Here is a link to a video clip of WiFi trouble shooting tips:
https://www.samsung.com/us/support/answer/ANS00063127/
*Note if you see a blank page, just click on the white space and the video will start loading.
I hope this helps to solve your connection issue.
Please reach out to us if the issue persists via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits the viewing area perfectly. Very stylish. Very easy to operate. Had Geek squad do install and integrate with existing home theater audio. Overall very pleased and Likely will purchase another.
I would recommend this to a friendGreat fitness watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This watch was a Valentines gift for my girlfriend and she absolutely loves it. Great screen clarity and super bright - does everything she needs it to do. A little pricey but well worth it, I think
I would recommend this to a friendGood TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv with our tax return. It was a great buy for a decent price. I love it because I can stream directly from the tv. No sticks or Rokus necessary to access your Netflix and Hulu.
I would recommend this to a friendso far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.plugged in for a few minutes to check, seems ok. still pricey even on sale.
I would recommend this to a friendOverpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps losing audio output device. Sometimes volume very loud when turned on.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .HarryBush,
Thank you for purchasing the Samsung MU8000 Ultra HD 4K TV. I am sorry to hear that you are experiencing connection and audio volume issues.
Please give us the opportunity to assist you by contacting us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay tv i am happy with. I was thinking that picture quality will be better
I would recommend this to a friendBrand response from MrSamsung
Posted .Hi, Sredinom,
Our 2017 MU8000 Series features 4K Color Drive Extreme, Motion Rate 240, 4K HDR Extreme, Triple Black, and more, all designed to give you the best in lifelike, crystal-clear viewing enjoyment.
I am sorry to see that you were not completely satisfied with the picture quality of your unit.
Please give us the opportunity to assist you with image quality adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Ambassador