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Customer Ratings & Reviews

Samsung - 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2553 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 6, showing101-120 of 2,553 Reviews
  • Rating: 5 out of 5 stars

    Works great

    Posted
    OldGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this on sale. Not a lot of bells and whistles but a good basic smart tv. I have another Samsung that is a couple of years older and Samsung has changed the way they present some of the settings menus and channel menus and I prefer the way they are presented on the older television, but this is nitpick. Other than that, I am very happy with the tv.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    No big complaints

    Posted
    Mouse
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We purchased this TV as part of the pre-Black Friday special and have not been disappointed. The TV is lightweight and has not given us any issues. I have not activated any of the "Smart TV" functions so I cannot rate that – we use Apple TV. If there is anything we would change it would be adding an additional HDMI port since it only comes with 2. But for the price, we don't have any major complaints.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Black Friday TV

    Posted
    Tyler
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought this TV on Black Friday under the impression that it was what we were looking for. Got home and although it was a smart tv, it lacked the components to stream and we still needed our Roku stick plugged in for it to function as we wanted. We tore it down immediately and returned it to the store. We upgraded to the newer series and love it!

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Tyler:

      Thank you for being a Samsung customer. I am glad to see that another Series TV is working out well for your family...and apologize that you had issues with the NU6900 model.

      Please know that the NU6900 does feature many advancements to bring you clear, sharp, vibrant picture enjoyment, including PurColor (for millions of rich colors), HDR10+ (for exceptional dynamic range), and Motion Rate 120 (for fluid motion). I am sorry this model disappointed.

      If you should ever have questions, concerns, or need assistance, please reach out to Samsung Customer Support via any of the below options:

      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Thanks for choosing Samsung. We appreciate your feedback.

      - Samsung Solutions Samsung

  • Rating: 5 out of 5 stars

    Nice Budget Friendly Flat Panel Smart TV

    Posted
    BroadcastEngineer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We use these displays in our broadcast studio to monitor our transmitters. You can't beat the Samsung brand. In a broadcast environment, these televisions are powered on for hours on end daily. We have found them to be dependable and just work day after day, year after year. The image quality displayed is very good and the hi dynamic range of the contrast produces very vivid video.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but not great

    Posted
    Timus
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good entry level 4k set with few bells and whistles, but still a good set overall. HDR platform is HDR10+, which is better than standard HDR10. I already own 5 Samsung sets, and bought this one specifically for my livingroom wall over the fireplace. Hung myself using a studless tv mount and all set. Some lag when using the remote, but, because I paid less than $400 for it, no major gripes about the TV at all.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great T.V. in style, features & functionality

    Posted
    Outlaw4Life
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got the tv on the bestbuy Black Friday sale. Love the picture quality,sound & the features. Once you connect this tv to your internet you have the accessibility to use the apps, internet browser,etc.. The slim bezels gives this a great look & makes the screen look larger. The sound from this tv is adequate for my 1130sq.ft. apt., rarely turns the volume beyond 15 on the volume scale. Just a great tv.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Smart-TV

    Posted
    Patrick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    4.3/5.0 Stars. The television was easy to carry, setup, and install. The Wi-Fi receiver is a bit weak, but seems to work with the signal being about 60% of what would be expected from a Wi-Fi receiver so Netflix and Amazon Prime often get pixelated, but lucky me, my cable provider has access to both through the cable box. The image is great and the sound is very good so that a sound bar is not needed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome TV

    Posted
    Brett
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This TV is incredible especially for the price. The picture is awesome, it amazes me everytime I watch it. The apps on the TV are handy, I actually find myself using them all the time. The ease of setup if you have a Samsung phone is so cool and wirelessly transferring my phone screen to the TV is so simple to do, that we use it all the time. All in all you cant go wrong with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome 4K TV

    Posted
    Kebi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got this TV as part of Black Friday deal and this TV didn't disappoint me at all.Its a great deal and watching Netflix in this TV a wholesome immersive experience. On flip side, It has only 2 HDMI ports which not sufficient for me for my Amazon fire stick, Sound bar and gaming console. I had to use optical cable for my sound bar, which makes me to use separate remote to control sound bar volume. Rest is good

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Picture is great, but...

    Posted
    GCPDMatt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's a smart TV that tries to be too smart for its own good. It learns remote signals in surprising and often confusing ways. I'm tech literate, but learning the TV remote is also attempting to control my PS4 was surprising. The real deterrent here is the lack of HDMI ports. Limiting to two makes for some difficult choices for gamers.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok for the price

    Posted
    Mandy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had a ton of trouble finding screws to go in the back of this TV so I could hang it on my TV stand. I had to contact Samsung and then Samsung's parts department to get the information and both gave me different dimensions. Once I bought BOTH sets of screws and got the TV hung, it was very easy to set up. I was disappointed with the quality of the picture, but for the price I paid, it was decent.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A gift

    Posted
    B204
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased this TV for my son. Who is. Disabled. He is able to enjoy his days. He is restricted to home, doctor or hospital. A power surge took out his Computer and all electronic equipment. As his father and customer of BEST BUY. I found this great buy for a nice Christmas Present. Being a smart TV. It covers and replaces his computer and allows him to have great entertainment at home

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very clear picture

    Posted
    Jackman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We had this TV installed by the geek squad team. It is easy to use the controls are all on screen. However the sound keeps cutting out. We have to turn the tv off wait a few minutes and then turn on again. So not sure if the tv or the sound bar may be the problem? We had purchased a Samsung sound bar also with this tv. The picture is amazing. Very satisfied with this visual aspect of this tv.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quality TV

    Posted
    Nikkityname
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased as a gift to my parents and they're over the moon. This is a great TV and I got it at a door buster price! Quick refresh rate and ease of use, easy to set up and brought my parents into the 21st century with the apps. I wish I had this same tv for my self because it's really really nice. All the technical aspects and the brand name at this price point are UNMATCHED, I repeat: unmatched.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great picture

    Posted
    Maganita
    • Verified PurchaserVerified Purchase

    This is my second Samsung TV, my first 4K. I bought this for my parenrs , early Christmas present, and they love it. The picture is awesome, bright, clear, and sharp. (What you would expect for a 4K) I’m very pleased with this purchase. Couldn’t beat the price. Yes, I would recommend. Thank you for price matching.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good picture, great price!

    Posted
    WoodvilleShopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We bought this on the Black Friday sale. The TV has a good picture, a nice large screen, but the particular one we purchased had a problem. on more than one occasion in the short time we had it when you went to turn it on, it would not turn on. If you turn the surge protector off and back on again that it was plugged into, it would turn on then. We returned it and are waiting on its replacement.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV for multiple uses

    Posted
    bestbuymember
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The TV hardware was easy to install, the account setup was easy, and configuration was easy to handle. The TV has great overall quality, it is useful for general viewing and playing games. I have used it to watch movies right after I bought it and played games on it. Its a sleek TV to have in your living room , and the overall quality has made me very satisfied with my purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Highly Recommend

    Posted
    Jaxson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchase during Black Friday sale, so pricing was reasonable! The picture quality is phenomenal, however we are having difficulties getting it to connect to our WiFi... It connected automatically for the first week and then disconnected.. when we tried to reconnect manually, we kept getting a no connection message... but I’m sure with a little more reading and researching we’ll figure it out

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Has great picture and colors

    Posted
    TWilson
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I brought this TV because I am on antenna and my old TV would only get 8 channels. And I have a Samsung 32" that gets about 80 channels. This TV has the same specs but it a 55" and it gets 72 channels but the cable is about two times the length. It is getting all the channels I watch and the picture and color are great.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Screen gave out after one months use

    Posted
    Mamabear
    • My Best Buy® MemberMember

    I purchased this 55’ Samsung during Black Friday after my old Samsung of 11 years gave out. I have only had this tv and used this product a little under a month when a grey vertical line appearsed in the center of the Tv. I checked all connections, unplugged it, but the screen is defective. Unacceptable!

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Mamabear:

      I am very sorry for the issues you have encountered with your NU6900 55" TV. I understand the frustrations and the inconveniences this has caused. Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.

      You can contact Samsung Customer Support at:
      1) 1-800-SAMSUNG
      2) LiveChat or email:  http://www.samsung.com/us/support/contact
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      Samsung stands behind the quality and performance of every product we manufacture, and we back Samsung TVs with a 1-year manufacturer's limited warranty, if purchased brand-new directly from Best Buy or any other authorized seller.

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.

      - Samsung Solutions Samsung