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Customer Ratings & Reviews

Samsung - 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2552 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-10 of 10 Reviews mentioning:
volume
  • Rating: 4 out of 5 stars

    Volume control not good!

    Posted
    alicem
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Volume jumps up and down, but nice TV for the price! Great picture and would recommend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great tv but sound is not as loud.

    Posted
    Lindsay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We love the tv but one thing we've noticed is that the sound is not as good as quality as even our 2009 Vizio we upgraded from. Now I know why everyone buys the sound bar.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product and good for the price

    Posted
    Absherman12
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Really like my tv, it's very clear. The volume is al loud enough.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Sound Issues

    Posted
    Andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Initially worked great, then a couple months later the sound issues started to arise. The sound just stops working requiring to change channels to get the sound back. Also makes a loud thud noise when unmuting the TV. Would not recommend.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture, poor sound

    Posted
    MLC57
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great picture quality, easy setup. Sound quality is extremely poor, volume turned up from 70 to 90 for normal use, This forces you to buy a sound bar. Lacks audio output for headphones. Would recommend to a friend but want them to be aware of sound issues.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome 4K TV

    Posted
    Kebi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got this TV as part of Black Friday deal and this TV didn't disappoint me at all.Its a great deal and watching Netflix in this TV a wholesome immersive experience. On flip side, It has only 2 HDMI ports which not sufficient for me for my Amazon fire stick, Sound bar and gaming console. I had to use optical cable for my sound bar, which makes me to use separate remote to control sound bar volume. Rest is good

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV

    Posted
    Marlon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Picture is clear and very easy to setup. The only negative is how loud the TV is. Even turned all the way up it just isn't that loud. Perfect for my application because this is a second TV in my man cave. Buy with soundbar.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great T.V. in style, features & functionality

    Posted
    Outlaw4Life
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got the tv on the bestbuy Black Friday sale. Love the picture quality,sound & the features. Once you connect this tv to your internet you have the accessibility to use the apps, internet browser,etc.. The slim bezels gives this a great look & makes the screen look larger. The sound from this tv is adequate for my 1130sq. ft. apt., rarely turns the volume beyond 15 on the volume scale. Just a great tv.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV for the money

    Posted
    Cici
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought the TV on Black Friday. And we're just now getting around to using it because we moved and all and just got internet at our new house. It is definitely ULTRA HD! Wow. It will take some getting used to for sure! We haven't bought a new TV in years and decided we would this time, and did so on Black Friday to save money. We haven't explored all the features yet, but the picture is very clear and the details are amazing! My husband thinks the UHD makes the videos look fake though. He will need more time than me to get used to this. Volume is a bit quieter than what we're used to, but not too quiet that you'd have to strain to read it. Overall, it's a great TV for the money I paid for it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    GOOD TV FOR THE PRICE

    Posted
    MLAIEW
    • My Best Buy® MemberMember

    I have been looking for a tv for a few weeks and had my brother help me do some research. I decided on this Samsung, which I purchased on 11/17/18, for different reasons. I have always liked Samsung products. The BF price was a good deal for me. I was excited to get the tv home and set it up. That excitement didn't last long when I learned, the tv does have Bixby built in it - however the remote that Samsung provides with the tv isn't Bixby ready. There is no microphone in the remote and the remote isn't Bluetooth. I called Best Buy and spoke with the manager and he told me, that I would have to upgrade to the next tv that has Bixby on the remote. He did suggest getting a universal remote that has that feature on it, but he wasn't sure if it was going to work. This is more of a Samsung issue then a Best Buy one, however the 4 stars are for Best Buy not making it clear to it's customers that yes the tv has Bixby, but with the remote that comes with the tv, it wont work. Using the voice control was one of the main features I was looking forward to using. To me the picture of the tv is great, its crisp and the colors look great. I am not a tv savvy person, which is why I had my brother help me, but I think the tv looks great and I really like the picture. While watching a movie, I didn'tice I had to turn the tv volume up real high to get loud. I haven't had a chance to play with the volume, but plan on doing that in the next day or so.

    I would recommend this to a friend