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Customer Ratings & Reviews

Samsung - 55" Class - LED - NU7300 Series - Curved - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 472 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-6 of 6 Reviews
  • Rating: 1 out of 5 stars

    Not Worth It

    Posted
    Nick
    • My Best Buy® MemberMember

    I bought this TV at the end of January 2019. It was hooked up and working perfectly. Crisp, clear picture and when mounted the curved 4k looks great. After about a month the tv would start shutting on and off. I looked online for ways to fix the problem and tried every possibly thing until finally decided to call Samsung Support. I unplugged everything from the tv and would check it on an everyday basis to see if the problem fixed itself. No luck. After about a week the technician was set to come and of course when comes to look at the tv he says it was working on its own. I was at work at the time, but I told him it would constantly turn on and I was unable to use it. He said he didn't see any problems. Maybe having the tv unplugged for a long time did something or maybe he did fix it and made it seem like I 'm crazy. Either way I told him to reset the tv to factory settings and then to update the firmware. OK great. I have a working tv again! Two weeks pass and another issue pops up. Instead of the tv turning on and off now, the accessibility shortcuts keep popping up on my screen. I am unable to watch tv again. Everything is unplugged and I am awaiting another service technician to come to my house and tell me the tv is fine...again. I got rid of my old 2007 Samsung because the tv kept turning on and off. That helped me make my decision to buy a new tv. Never did I think I would have the same issues and more with a tv that is brand new. Very dissatisfied. Picture attached. Not sure what Samsung will do to rectify this. I'm about to toss this tv if another issue occurs and never buy a Samsung again.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    bad mechanical integrity

    Posted
    ehsdude
    • My Best Buy® MemberMember

    Purchased in January 2019. By late March, the screen displayed a flashing bar. It would last a few days then go away and then redisplays on the screen. It is incredibly disappointing and we can't get an exchange since the issue occurred after the deadline of the stores return policy. I am out of luck and money on this tv. My wife and I enjoyed the tv until it went bad.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not up to my Samsung standard

    Posted
    Printer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have never had such a negative experience with a Samsung display. My rating is on the unit I had, not all units of this model. This one was highly reflective, had a studdering image and 6xxx features. Not at all like my previous 7xxx models.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Broke two days after purchase.

    Posted
    Kenn

    Two days after I bought it, it would not power back on. Yes I can go exchange it but I shouldnt have too after two days.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Kenn:

      I completely understand you disappointment over this very unfortunate occurrence, and apologize for the hassle of exchanging the TV.

      Please know that Samsung is committed to providing the best possible product experience, quality, and value and that your experience has been documented and shared with our teams.

      If you should every have questions or need help with your replacement TV, please contact us via any of the below options:

      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      We greatly appreciate our customers' feedback and are always here to help. Samsung

  • Rating: 1 out of 5 stars

    Everything okay but...

    Posted
    filip
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The tv is great but they delivered with issues the sides of the tv are differey

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don’t do it

    Posted
    Nubz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Not worth it. Don’t waste your money. You can get something way better.

    No, I would not recommend this to a friend