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Customer Ratings & Reviews

Samsung - 55" Class - LED - NU7300 Series - Curved - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 475 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-6 of 6 Reviews
  • Rating: 2 out of 5 stars

    Fair buy..not best in class

    Posted
    eric
    • My Best Buy® Elite MemberElite Member

    In two days I found that the wireless network connection is far slow than what I receive on other devices. Never dream of watching 4k on this if your wireless connection is less than 50 Gb or use fast wired connection. The wireless network also drops randomly, it is a bit of frustration to me. You cannot download android apps, the apps has to be on samsumgs OS Tanzen; since the apps are very expensive to be on this OS, apps that are free on android will cost you here. Speakers are poor..my 2008 Samsung tv had far better speakers, they brought down the quality. I wanted to return it but too old to carry it back to the store and get a better one. also, no Bluetooth and no 5ghz wireless. If you are buying in 2019, go for higher model, this model has a modest discount as it will be soon phased out. Also, I was asked to take a extended service plan as the BB customer service themselves told me that samsung's newer tv does not have the same quality as my 2008 model.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Great picture.. if you can get it.

    Posted
    Andy
    • My Best Buy® MemberMember

    I just purchased my NU7300 3 days ago and was initially happy with it, until I found out how awful the WiFi connection this TV receives. Because this TV only receives 2.4GHz WiFi connections, it cannot pull enough internet to stream 4K, and hardily 1080p quality. I tested the WiFi speed (using Fast.com - Netflix’s WiFi speed tester) on the tv’s internet browser and it would get anywhere from 1.5-2.4Mbps. To make sure it was the TV’s connection, I tested the same 2.4GHz connection on my iPhone 7 and Xbox One X, both on Fast.com. Both devices got a reading ranging from 36-53Mbps. This makes it impossible to enjoy the 4K quality you pay for unless you have a device like an Xbox One X that can handle the needed 20+Mbps speed for 4K. Overall, I’m very fusterated. Is there a known threshold these TV’s can download? Maybe I got a TV with a bad WiFi receiver? Samsung what kind of stats do you have for this TV’s expected WiFi capabilities.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    What exactly happened??

    Posted
    ljaglas1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My husband and I bought a brand new Samsung TV at Best Buy in Newington, CT. They loaded it into the back of our care and off we went. Once home, my husband started to try and assemble the feet to the TV. They wouldn't fit. Eventually we called to have the tv assembled by the Geek Squad. The technician found that not only did we not get the tv we paid for but the feet were to a different tv all together. The only thing that was correct was the box! Unknown tv and feet inside! The Best Buy exchanged that one and had another delivered but the second technician realize that there was a faulty cable wire and left us with a tv that didn't work. Finally, they sent a third technician who changed out the broken cable and fixed the tv . Two full weeks without a tv!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    TV Picture is good not Great

    Posted
    DoRight
    • My Best Buy® MemberMember

    Bought this TV today, Oct. 31st, took awhile to set it up, but I am old and a little slow. I got this Model because it a 1 Composite input & 1 Component input have an old DVD and an VHS player very disappointed that you have to unwire one and wire in the other to use, said it had one each input a little iffy there, still haven't gotten DVD to play correct noise & bad picture wired per instructions but may have to wire differently . I was hoping to avoid buying a new DVD player also hoped to still be able to watch VHS, TV is suppose to be 4 K don't notice much difference from 1080!

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      DoRight,

      Thank you for your review of this TV. I am sorry to hear that you were not happy with picture quality, and had issues connecting your DVD player.

      The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out. It is also designed with lots of custom settings, allowing users to adjust images to their liking.

      Please give us the opportunity to assist you with picture setting adjustments and connecting your DVD player by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
      Or Find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513

      -Samsung Ambassador Samsung

  • Rating: 2 out of 5 stars

    Going backwards

    Posted
    Grayjoy
    • My Best Buy® MemberMember

    I just got this un55nu7300fx as a replacement for my 2015 model. 55 in Curved tv. Picture is as expected from all the makers from Vizio to Sony etc however this tv doesn't have Bluetooth connection for wireless headphones, so if you have Bose qc35 well tough luck, no 5G and no Screen Mirroring.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Grayjoy,

      Thank you for bringing your concerns to our attention.
      Please know that the NU7100 does offer DLNA, also known as screen mirroring support.
      Note: the TV and the mobile device must be connected to the same network.
      To cast from a mobile device to a Samsung TV, perform the following
      On the mobile device, open the app to cast from.
      Select the cast button.
      Select the Samsung TV.
      On the Samsung TV, allow the mobile device to connect.
      Select the content to cast, it will now play from the TV.

      Should you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
      Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513

      -Samsung Ambassador Samsung

  • Rating: 2 out of 5 stars

    not what I expected

    Posted
    Knight
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The curved screen may be fine for some, but not for us.

    No, I would not recommend this to a friend