Customer Ratings & Reviews
- Model:
- QN55Q8FNBFXZA
- |
- SKU:
- 6202121
Customer reviews
Rating 4.7 out of 5 stars with 492 reviews
(492 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, color, and gaming capabilities of the product. They appreciate the minimalist remote control and find the price point to be reasonable. However, some customers have concerns about the product being expensive and have experienced issues with the soundbar.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Solid Picture, Wide color range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great but the black levels do not beat an oled. However, the color range is greater than on an oled. The image looks the best viewed directly from the front. It is full array but less dimming zones than the Q9; therefore, the image does not have the same degree of depth. Nevertheless, it is an excellent TV for both night and day time viewing. The Tizen operating system is also smooth and fluid.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
nice picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good picture and very fast response time. like the voice activated feature
I would recommend this to a friend Rated 5 out of 5 stars
Awesome TV for XBox X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Primarily bought this to get the 4K/HDR and variable refresh for the Xbox X. This TV is pretty awesome and I kind of dig the Tizen OS, the app selection is actually pretty good. Nice being able to control the TV from the phone via the SmartThings app.
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had no intention of buying a Smart TV, but with the large selection of TVs available at Best Buy, that is what we got. Initial program very easy to do. However, we still haven't gotten around to understanding everything the TV can do.
No, I would not recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. we've only had this TV for a couple weeks so can't be to sure. Found it a bit difficult to operate at first. Had to have tech guy out a second time to re-set a bit different .
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great television for the family room. It has a great picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Grear TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely pleased. This TV has Wonderfully Bright, Vivid and Rich Colors
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Really enjoy watching this TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super sharp picture and really surprised by the speakers on this unit.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great price for this tv.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with this tv Great price! It is easy to use!
I would recommend this to a friend Rated 4 out of 5 stars
Worth Every Penny (on sale)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you can catch this monster at 1799.99 on sale - it’s worth every penny. I wish Samsung didn’t ditch the ONE CONNECT on this model. That’s my only complaint... Xbox one x and PS4 Pro look amazing on it!
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exception color tones and darks are uncanny. Vibrant colors are evident not only in 4K but with upscaling. Went to buy qf7, after discussing with sales agent and doing some homework, happy I spent the few extra 100s on the 8.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blacks are finally black. Colors are perfect. No lag on fast action. No 4k player so can't speak on that function. This is an incredible piece of technology. Couldn't be happier. Even the sound is ok for a flat screen.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture, but, terrible sound. You will have to invest in a sound bar. Also, no matter what we did, it would not allow us to connect 2 headphones --- total disappointment on the TV's limitation to allow only one headphone. Otherwise, we like the TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CynB:
I am sorry to see that you find the picture quality to be excellent, but not the sound.
This model features integrated 40W 4.1CH Dolby speakers with woofer. The Q8F also offers several Sound Modes and advanced settings to meet your personal preferences. You can find instructions for configuring these modes and settings in the e-manual:  http://downloadcenter.samsung.com/content/UM/201811/20181106112716991/ENG_US_KM2ATSCN-3.0.3.pdf
Please refer to page 97: "Configuring a Sound Mode and Expert Settings"
1) Select from Standard, Optimized, and Amplify Modes
2) Further configure Balance, Equalizer, Audio Delay, Auto Volume, Sound Feedback, and adjust for HDMI Input Audio Format and Digital Output Audio Format.
Only one Bluetooth headphone set can be connected at a time.
For further assistance with features or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/TVs/bd-p/tv
Thanks for choosing Samsung!
Rated 4 out of 5 stars
Nice tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv looks really good. I bought it to use the picture app. And because it has the ability to blend into the wall. It's not perfect, and the app to out family photos is clunky, not to mention they make you download several Samsung apps and Grant permission for them to have access to everything! Overall it works well, and is a very nice tv.
I would recommend this to a friendBrand response from MrSamsung
Posted .njay3,
I am glad to hear that you enjoy the picture quality of your Q8F QLED TV, and thank you for sharing your user experience with us.
Have you tried the feature "Make My Own." that lets you upload your personal photos? Simly go to Ambient Mode, select Photo, select Make My Own, then follow the instructions.
You can also customize your own wall background using the Flip Flop feature under Ambient Background.
You can access this feature by clicking on the app menu icon on the upper right side, then select Ambient Background.
Click on the Flip/Flop icon, and select where on the wall you would like to take the picture. Then follow the onscreen steps to complete the process.
We are working on perfecting the other option- the Wall Generation feature- at this time.
Once it is available, your Q9F will receive an auto update that activates that feature.
Should you need further assistance with features or usage, please do reach out to our Customer Service by calling 1-800-SAMSUNG, or by LiveChat or email. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact
You can also find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great. it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, great picture but needs a sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Clear picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung TV, picture very clear and tv smart..
I would recommend this to a friend Rated 5 out of 5 stars
Awesome picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was trying to decide between a QLED and OLED TV and since the TV will be in my living room where it's bright, a QLED was the better option. OLEDs are for darker rooms. Glad I made the right choice.
I would recommend this to a friend- Pros mentioned:Color
Rated 4 out of 5 stars
Amazing mid level QLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV for the price color and brightness.....
I would recommend this to a friend Rated 5 out of 5 stars
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Color is great, and Samsung has done a very good job of making the interface more flexible and intuitive. Set up on Wi-Fi was a breeze. Highly recommend!
I would recommend this to a friend- Cons mentioned:Motion
Rated 4 out of 5 stars
TV is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noticed too much aberations when movement are fast
No, I would not recommend this to a friend











