Customer Ratings & Reviews
- Model:
- QN55Q8FNBFXZA
- SKU:
- 6202121
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, color, and gaming capabilities of the product. They appreciate the minimalist remote control and find the price point to be reasonable. However, some customers have concerns about the product being expensive and have experienced issues with the soundbar.
This summary was generated by AI based on customer reviews.
Great colors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with this purchase. The colors are amazing.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now i just Wish cable would start making more shows in 4K!
I would recommend this to a friendGreat smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture The access to internet and apps is great.
I would recommend this to a friendGreat Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv, have had no issues with it at all. :)
I would recommend this to a friendPerfect TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with the quality of the picture!
I would recommend this to a friendOne of the best panels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a must buy for this price! Very pleased
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an excellent tv that I’ve had no issues with.
I would recommend this to a friendBest graphics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love every single thing on this TV. Can't complain
I would recommend this to a friendnothing but trouble with new 55" Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Three service appearances and still no picture. Two from Best Buy and 1 from my carrier Direct TV. Currently, with no picture on TV, I am waiting until May the 8th for service once again from the Geek Squad.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .whatsup4me,
Thank you for purchasing the Samsung 55 inch Q8F QLED TV. I am sorry to hear that you are experiencing issues.
Samsung is committed to providing the best possible product experience, quality, and value. We back the Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
If the issue persists after the ltest service visit, please reach out to us so that we can provide troubleshooting or begin warranty service.
You can contact our Customer Support toll-free at 1-800-SAMSUNG.
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
Or find us on Twitter at https://twitter.com/messages/compose?recipient_id=18768513.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
Great picture, enjoying the streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally got the TV on the wall, thanks to BB install.
I would recommend this to a friendGreat product, no complain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, no complain at all. Has been reliable
I would recommend this to a friendBest tv that i ever own!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, my family loves it, cant ask for anymore.
I would recommend this to a friendIncredible picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am beyond impressed with the quality of this tv!
I would recommend this to a friendDecent tv. Not worth price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good tv but for the price, it’s on par with Sony 900 series. I would even say the Sony 900 series would be better. Samsung is a good brand but they are great at marketing. Tv quality wise, they are just decent. Sony and LG Oled beat this tv any day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TVguy,
The 2018 NU8000 TV comes with our latest, industry-leading innovative features. The Auto Game Mode and Freesync support enable smooth, stutter-free gaming experience, while the Ultra Slim Array lets the viewers see details with deep contrast levels. The HDR 10 plus automatically matches the dynamic range of the content to the TV on a scene-by-scene basis to maximize the capabilities of the TV, providing the best possible picture.
We sincerely invite you to personally experience the enjoyment loved by many of our customers.
Should you have questions about any of the features, or need assistance with usages, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Simply insert this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for your purchase and for sharing your user experience.
-Samsung Ambassador
Great TV but HORRIBLE Best Buy experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV during the Black Friday “sale” and now, 3 weeks later, it is $800 cheaper than what I paid for it.
I would recommend this to a friend- Pros mentioned:Picture quality
Picture on tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed with the 4k. The tv on displace at your store was not the same as when my tv was connected in my home. The Utube channel was the only picture that looked like the tv in store. Not much better than tv I had. Overpaid for not much better details. The display tv was amazing. Not what I got.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Pambyrd33,
Thank you for sharing your feedback with us.
I am sorry to hear that you are not completely satisfied with the image quality of your Q8F TV.
Please know that our typical store mode is showing the “dynamic” picture mode which is very bright. We recommend Standard mode at home environment for the everyday viewing experience.
In addition to the display screen, the quality of the image on your screen also depends on the source and the connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4k Content will provide the best picture quality.
The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that would automatically adjust the image quality based on the network bandwidth.
Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.
- Samsung Ambassador
Just ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No real need to spend so much money. The better picture quality just isn't noticeable. Buy a less expensive tv and you will be happy with it and have more money to spend on a great sound system. The sound system in this tv is terrible without a good supplemental sound system.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ronald,
Our 2018 Q8F Series features a billion+ shades of Q Color with 100% color volume, Full array backlight, Ultra Black elite, HDR 10 plus, Auto game mode and more, all designed to give you the best in lifelike, crystal-clear viewing enjoyment from the darkest to brightest scenes.
I am very sorry to see that you were not happy with the performance of your Q8F.
Please give us the opportunity to assist you with image and audio quality adjustments tailored to your preferred viewing experience via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.
- Samsung Ambassador
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Skips and hard to watch for a top of the line TV. I would not recommend to anyone.
No, I would not recommend this to a friendTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is amazing .I would recommend TV to anybody looking for a 4k and uhd tv.
I would recommend this to a friendGood depth in picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box unit with defects but acceptable for price reduction.
I would recommend this to a friend