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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 55 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the design of the 55" Class - LED - The Frame Series - 2160p - Smart - 4K UHD TV with HDR, with many commenting on how well it looks above their fireplaces. Customers also rave about the picture quality, calling it "awesome" in TV mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 55 reviews
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    great picture quality. art mode very cool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Samsung Frame TV. It lives up to its promise. I haven't quite figured out how to get my own art uploaded to be among the choices for art mode, and am looking forward to that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous because I had high expectations...but this TV lived up to them all. Everyone comments on it when they walk in. Love that you can put up any picture you want. Sound is good enough, not blow you away good, but good enough. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great on the wall, not a big black mass in a nice room. Very happy with this tv. You will pay more for the look, but that’s the point, there is no other tv on the market like it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for above a fireplace because you can make it look like framed family photos or download art from the internet or Samsung gallery

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    We love this tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this for nearly a year and this tv is amazing over the fireplace. I didn't want a TV and my husband did so this was our compromise and I'm happy I did it. I would recommend this to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent home statement piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey but looks like artwork rather than a big honken TV. Samsung interfaces with cable box superb. No visible connection at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of our best purchases as a family. We have yet to have any issues with the TV itself. The only thing that was a little frustrating at first was trying to figure out how we would hide the wires in order for it to look like a frame. In addition, the power box it comes with his massive and we dont have an entertainment system to hide it. Before purchasing it we didnt think all of this through. Luckily our handyman was able to make sure we were able to hide the wires and the box in an ottoman that was just being used to sit on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful art selection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture frame TV was exactly what I wanted as a focal point in the living room. The television is very good quality and there is a wonderful selection of art to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding tv. Picture is awesome. The frame tv by Samsung makes any room look fantastic! Easy to change pictures from gallery to fit any decor when tv is off! Worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Elegant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people don't realize it's even a TV when they walk in my office. Coolest TV I've ever owned!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Art & Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Easy to setup Hang it on a wall it artwork when it's off and an HDTV when it's on. Excellent picture,great sound. Easy to connect other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hide the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, Beautiful. Looks like art until you are ready to watch TV. Also Samsung has started to play well with others. They are including more APPs (DirectTv Now). No more dishes, cables etc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Love the art choices for the frame. Wish it worked better with Comcast -have to use 2 remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most architecturally significant TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flatscreen is AWESOME. It's almost better for artwork, than watching streaming... Wish there was a way to reduce glare.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful t.v.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and of course the frame adds such a great touch. Love the look over our fire place.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another great one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great oneSamsung does it again the products are superior to all the other brands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV great, bulky box not

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its awesome but its getting only 4 stars because the fact that it comes with a bulky smart box that you have to figure out how to hide defeats the purpose of having a seamless tv that looks like art

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    Different in a good way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv creates an illusion that you are in an art studio

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv and art

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and art with this unit. Would get 5 stars if the remote was better explained and worked the blue ray player.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      john8392,

      I am glad that you enjoyed your new 55inch Frame TV.
      The remote that came with the TV is a smart remote, and should work with your Blu Ray player and many other home theater devices.

      So that we can better troubleshoot this issue and provide steps towards a solution, I invite you to please contact Samsung TV Support via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Again, thank you for choosing Samsung!

      - Samsung Ambassador Samsung

  • Pros mentioned:
    Tv size

    Rated 4 out of 5 stars

    Good Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We receive so many compliments on this frame TV. Good TV

    I would recommend this to a friend
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