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Customer Ratings & Reviews

Your price for this item is $279.99
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Customer reviews

Rating 4.6 out of 5 stars with 134 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality and design of the 55" Class - LED - The Frame Series - 2160p - Smart - 4K UHD TV with HDR. Many customers compliment the TV's picture quality, saying it is great in both TV and art modes. The TV's design is also well-received, with customers saying it is stylish and modern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 134 reviews
  • Pros mentioned:
    Art mode, Picture quality

    Rated 4 out of 5 stars

    Great TV and love art mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. We love art mode for when the television is not is use. The only issues have been: 1. There is a video glitch when connecting a Nintendo Switch. The color RGB mode of the switch must be changed to “limited range” for the switch to operate correctly. This was very frustrating to figure out. 2. The universal remote does not work well for controlling Comcast/xfinity recordings. It would be great if the remote could learn functions from another remote. That would make it a five star review.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      taqman,

      Thank you for sharing your feedback with us.
      For better communication between the two devices, we recommand you to update firmwares on both the Frame TV and your Nintendo Switch.
      you can download from Samsung.com:  https://www.samsung.com/us/support/owners/product/2019-frame-tv-ls03r

      …and scroll down to “Manuals and Downloads.”

      For the controlling issue, please contact our TV support team so that we can understand more of your setup and provide assistance.
      You can reach us via:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      If you have not already done so, we invite you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/.

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.


      -Samsung Ambassador Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV -- great picture and easy to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was easy to set up. The picture is awesome and it also is easy to add apps. I also like that it is easy to maneuver through choices of apps and channels. Now I just need to set up Smartthings in order to choose better screen saver pictures. This is another feature that I absolutely love because you don't have to look at a black screen on the wall; especially where this TV is hung in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv design

    Rated 5 out of 5 stars

    Great way to explore art and different artist!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv’s QLED picture is insanely beautiful! My Apple TV programmed into it and all the smart apps as well makes for a perfect tv. Oh yea, having it function as art on the wall the a brilliant option as well. Makes one think why it always wasn’t the case with tv’s. This one sets a high bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this tv setup for a couple days but I am in love with it. The picture quality is excellent. Setup was a bit confusing and the remote is not all that intuitive but once I had all my components setup, I really enjoyed watching this hdtv and was amazed at the picture quality. I like the one connect unit, made it very easy to manage and hide all my wires.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode, Picture quality

    Rated 4 out of 5 stars

    Nicely done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t able to install the tv in the location I wanted because of the External box and wires that needed to be installed with the tv. I thought everything would’ve been plugged in the back. I guess it makes sense...other than that the tv looks great. You get maybe 10-20 choices in artwork to display or you can subscribe to the monthly app for more. Picture looks great. Not as great as my Sony OLED but it’s still very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV to hang it directly on the wall. With the included wall mount the tv hangs flush with the wall. With this TV displaying pictures (looks fantastic) having it flush to the wall is necessary. Note: the tv is 16x9 and most of your phone pictures will need to be cropped. Also need to be landscape pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    no complaints, great tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real easy to install, perfect size, great picture. interface is fine, i’d love more apps like Criterion but theres plenty for streaming. you can upload your own photos from your phone for the art, thats a great feature. one slight downside: theyre usually pricey but i got it during the eoy sale

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this television. Great picture, nice backgrounds. I don’t love that you have to pay monthly to get more artwork but it’s not a huge deal. Was a little tricky hanging the television also, but overall we are happy with it :)

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 4 out of 5 stars

    Definitely for art lovers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality is terrific, it was pretty easy to hang and set up. It's not really necessary to pay for the extra art archive, the set up offers a nice assortment of both the masters and contemporary artists. I love the matting options and for the most part the art and frame does not look like a tv which was my goal...it's a very fine addition to our living room. However, I still cannot configure the tv setting so that the art image will turn off when there is no activity in the room...as was described in the product guide. I will have to make a trip to Best Buy to figure that one out.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode, Picture quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, slim, great quality and the art appearance when off is very realistic. Love this TV. Can have the TV as the focal point of the living room without losing style/taste.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv design

    Rated 4 out of 5 stars

    Best looking TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good. Looks very good in our built-in cabinet. Less like a TV and more like a picture. Sits extremely flat on the wall and is very thin giving it he appearance of a picture.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode, Picture quality

    Rated 5 out of 5 stars

    Beautiful with great backlighting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great picture and when it is in art mode the light sensors really help make it look like a picture, rather than a screen. Great product when you don't want the look of a TV on your wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    blends well for a discreet mounting / art option

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want a large black rectangle inhabiting your living room wall, and would rather have a VanGough or art photograph or something more stylish while guests are visiting, this is your answer. It mounts very close to the wall, without ugly cable and power cords dangling down, The Frame is perfect. There is a single thin cord that carries power and the audio/video signal that is barely noticeable. Samsung also sells an "in the wall" option, but is about $100 or more that we did not think was necessary. We had Geek Squad do the install, and they were superb! Saved me probably 6 hours of my time and did a stellar, fast work of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. So easy to set up and picture is amazing. Love that it has artwork to choose from. People walk in and think it is a framed picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We LOVE it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. We have wanted something like this for awhile and happened onto the Frame. Not only is the TV awesome but the framed picture is nice to look at instead of a black hole. The single wire hanging down the wall is the only thing I would change. Reception and quality of picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very clear picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Frame. The picture is very clear and the it is easy to navigate. Looking forward to many years of watching pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode, Picture quality

    Rated 5 out of 5 stars

    Absolutely amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is truly a piece of artwork. The quality is amazing. I really like the sensor feature that turns the artwork on when someone is in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode, Picture quality

    Rated 5 out of 5 stars

    Great focal piece over the fireplace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lives up to all of its reviews as far as the art feature and exceeds all my expectations for the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode, Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this TV. The artwork is phenomenal! Clear crisp picture. Awesome flush mount for my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great form factor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decided on this TV for a wall where profile mattered more than picture quality. If you're going for eyeball melting pics, get and OLED. For an overall great tv and sleek look on the wall, this fit the bill.

    I would recommend this to a friend
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