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Customer Ratings & Reviews

Your price for this item is $279.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 134 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality and design of the 55" Class - LED - The Frame Series - 2160p - Smart - 4K UHD TV with HDR. Many customers compliment the TV's picture quality, saying it is great in both TV and art modes. The TV's design is also well-received, with customers saying it is stylish and modern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 134 reviews
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    Great upgrade !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently decided it was time to leave the analog world and so I had an consultant come to set things in motion. However while making adjustments I happen to be in store and notice this more updated version which really amazed me as I now could enjoy a newer version on TV and off framed art instead of a black screen which worked out quite nicely in my media/ music area to see art while reading or listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv design

    Rated 5 out of 5 stars

    Great look on the wall!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Smart Thing compatible. Truly looks like a piece of wall art.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and love the frame!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the picture frame aspect but it also has a great picture when watching tv, and surprising sound from its speakers. We have it in a bedroom and the art with a mat around it looks so good. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Will buy more

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After have this for awhile people that come back over still think this TV is a picture. I love having a tv in my sitting area that blends so well. This tv still has all the perks of external inputs but hidden from sight. the box makes it easy to add and remove devices without touching the tv on the wall. i cant do that with any other tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fabulous TV and when it’s off it’s really not. Instead of a black box on your wall you can choose from hundreds of pieces of art that stays on. Motion sensors can be set so the art comes on automatically when you enter the room and you can program a rotation of art for a time you choose. It’s super thin and sits flush against the wall. Amazing picture quality too.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great tv so far. We are enjoying the color and detail. We like that it has a minimal frame around it and almost all picture. The remotes is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture would suggest may buy anouther easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture and great desifn

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous TV that doesn’t look like it belongs on a spaceship. Love the look on our Studio Stand. I’m not hugely discerning but for me the picture quality is incredible - crisp, bright and vivid. Don’t love remote and interface but I’ll get used to it I’m sure.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A wonderful addition to our living room!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted a FRAME for years and finally found one at a price my wife approved. These TV's are great and probable even better than out big screen, but this one is just for displaying art and family photos! A wonderful addition to our living room!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great looking TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is great. Friends did actually ask if it was a TV because they weren’t sure. My walls were pretty flat, so there is literally no gap between the Tv and the wall. Very cool. His the box in a floating cabinet and fished the single cable through the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    Perfect for over the fireplace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about a tv that also looks like art. However I LOVE this Frame tv!! We hung it over the fireplace mantel so it doesn’t stick out. It looks perfect! Every visitor is amazed to learn that the art can be chosen or even our own added. Definitely worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases ever. We never stop getting compliments on this tv. I love the art feature and the single cord from the tv. Plus, they include the mount with the TV. You couldnt ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and art display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Frame tv. The picture quality is very high and we love that it looks like a painting when the tv isn’t on. We change the painting frequently and enjoy all of the different ones

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Pre-Purchase information was vague

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works fine, but the information provided regarding installation and space requirements for the One Box was pretty vague. I had to talk for quite a while with a sales person over the phone to get a better understanding, but still that missed a couple of points that were critical to know.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display has quality picture. Outstanding picture quality. Installation was exceptional by Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV with cool art mode.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. It has a very clear picture. I love the free Samsung Tv channels included. No need for cable with that and Netflix. Bixby randomly comes on when not needed, overall nice tv. I bought open box on sale so my experience may be different than paying full price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying this tv. When it’s in frame mode it 90% of the pictures look like it’s really a picture frame and some of the others look like a computer screen. It’s still a lot better then looking at a big TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture and No Gap Mount is perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a TV to go over our fireplace but that didn’t stick our from the wall. This tv was the perfect solution for that. The picture quality is great, setup was easy, and the aesthetics are perfect for a living room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    external box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not made aware of a external box that connects with a wire. I imagine most install are above a mantel so if you don't want a wire and a black box on your mantel you should be prepared to bury in the wall behind the tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The art mode is pretty great. I really enjoy having the art displayed on it when it is not in use. The tv has great picture quality. The speakers aren’t bad but I’d recommend getting external speakers.

    I would recommend this to a friend