Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$897.99
Save $202
The comparable value is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 88 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-88 of 88 reviews
  • Rated 1 out of 5 stars

    Could not be installed in a new tech ready home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be installed by your Geek Squad because ends of the One Connect box cables would not fit through existing wall cable conduit built in a brand new technology ready home. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      user948817,

      It appears your 1-star review for the Samsung Frame TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.

      If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Subtly Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a well designed piece of art that can display art, handle gaming and even be used as a TV. Sound is pretty good for the slim size and picture quality and lighting is clean and rich. The matte screen looks most like art when it's well lit or in sunshine. Get a border frame of whichever color you'd like because that really completed the look. Overall, the minimalist look is just right and it doesn't take over the room. Great choose for a room someone doesn't want a TV in, but you wantm a TV in.

    I would recommend this to a friend
  • Pros mentioned:
    Glare reduction

    Rated 5 out of 5 stars

    Very happy with this purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond happy with this purchase. The clarity is amazing, and whereas with our previous smart TVs, we used a Roku instead of the built in OS, we are using the Samsung interface with this one. We primarily bought this because of the ultra matte finish. We have been fighting glare from windows in our living room for years, and this solved it. That alone is worth the price for us. The art is a nice addition, but not something we need or use very much. We do not have it mounted, and I could see it being very cool mounted on the wall as the art does look realistic. The only down side .. we found it difficult to figure out how to turn off smooth motion (soap opera effect), which we absolutely abhor. Eventually we figured it out. But I do wish televisions did NOT come with this feature automatically enabled. It sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good! The picture is great, a big upgrade from what I had previously. looks much nicer in my space than a regular tv did. very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I’ve Been Framed (and glad for it)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture quality for the programs we watch, and the art display is wonderful. Some art looks like it has texture and almost as though it is on canvas. Amazing! With the added frame, it looks like art and not a television when we are not watching television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did it again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frame, Samsung TV promised to deliver a low profile mounted TV that fits flush with the wall while providing clear, crisp colorful content as well as artwork. Samsung over performed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, great sale that matched competitors prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tess' tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the framing. The tv works well. The wall mounting was well done.

    I would recommend this to a friend