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Customer Ratings & Reviews

Your price for this item is $994.49
The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 54 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 54 reviews
  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture fram tv by samsung is wonderful. Sleek slim design and includes the wall mount. Would recommend to any art enthusiasts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Picture TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, love the TV, the TV was installed perfectly but Danny from Geek Squad. He explained everything to us. So wonderful!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Frame is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Frame TV. Having a picture on the wall when not watching TV makes the room some much cozy and decorative. Only reason for not giving 5 stars is that the The Frame Pro doesn't come in a 55 inch size which we would have preferred for its better picture, processor, and the Wireless One Connect Box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with Best Buy and their excellent response and service. Installing our new Frame TV was done efficiently and professionally. That is why I have remained a Geek Squad Member for year. Thanks for making this a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame is fantastic / Needs a soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 'Frame' picture quality is amazing. However, it does need a sound bar. Spend the money and buy the "DECO" custom frame!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! The picture is great and I love all the art choices for display. I would not have a tv over my fireplace if it was not for the Frame TV it really looks like a piece of art but the flexibility of s TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and the frame style is great! Great addition to any room! Sound quality is great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it.Picture quality and options to adjust color and contrast are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" The Frame - Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is excellent. The options for different artwork to display are great and the ease of use is as expected for a Samsung TV. The only opportunity for improvement is the hanging hardware, as I feel it could be engineered to make it easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Would recommend! I would purchase this again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for decor-first setups

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV does it's job. I don't bother with Tizen. I recommend hooking up a streaming box instead. Mounting is straightforward. Picture quality is meh for the price, but the trade off is worth it if you prioritize decor over a quality home theater experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the tv. The sound is good and the picture amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! It’s my second one. I am so glad they came out with the matt finish si it can be in a sunny room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a living room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product that met all expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv for black friday deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that was promised. Dont pay the membership you can get pictures on Etsy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! Everyone at Best Buy (Summerlin) were so helpful in helping me decide which one to get. I want one for every room!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dead Pixels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV, but it developed dead pixels within just a few days after installation. Thought it might just be a calibration issue or, perhaps, I could ignore it, but no... Contacted Best Buy and was transferred 3 times only receive this chat message: "After reviewing your account, I have confirmed that your product is covered under the manufacturer’s warranty. To ensure the warranty remains valid, I recommend reaching out to the manufacturer directly for an exchange or repair." Hot potato!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Step,

      We regret to hear about your experience with The Frame TV. Samsung stands behind the quality and performance of our products and offers a 1-year limited warranty covering manufacturer defects when purchased new from an authorized seller. You can enter your model number to review the full terms here: https://www.samsung.com/us/support/warranty/

      If you haven’t already, please contact Samsung Customer Support at 1-800-SAMSUNG (available 8AM – 12AM EST daily) or via LiveChat on our website under the ‘Support’ section. We’d welcome the chance to assist.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Frame TV (Open Box)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. It went well and the staff were so helpful in answering questions, as well as loading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks like art

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks just like art good picture quality. They are out of the bezels at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung “Frame” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very awesome tv. I don’t have any problem with it probably better than a Roku tv.

    I would recommend this to a friend
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